4.6
From 1
to 5
Reviews
21599
Recommend
10 / 10
TrustScore
9.29 / 10
Dan G
Verified Buyer
S&S Hybrid Mattress
Great mattress at a fair price.
Response from Silk & Snow
Feb 01, 2023
Hi Dan,
Thank you for taking the time to share your experience with your new hybrid mattress. We are so glad you are enjoying it! Happy sleeping!
All the best,
Michelle
Judy G
Verified Buyer
Muslin Quilt
Love it!
Response from Silk & Snow
Feb 01, 2023
Hi Judy,
We are thrilled you are loving your new muslin quilt! Thank you for taking the time to reach out and share your feedback with us. Here's to being cozy!
All the best,
Michelle
Nikki A
Verified Buyer
This is my 3rd S&S mattress & find this one a lot firmer than I remember. Had 2 buy a topper, very expensive, so I was not impressed. But feels good now.
Response from Silk & Snow
Feb 01, 2023
Hi Nikki,
We appreciate your feedback regarding your S&S mattress and are glad you are comfortable now with a topper as well. We will be sure to pass along your comments to our team accordingly. We are available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Nikki A
Verified Buyer
Adjustable Pillow (Retail)
Amazing pillow! Love it!
Response from Silk & Snow
Feb 01, 2023
Hi Nikki,
We are thrilled you are enjoying your new pillow! Thank you for taking the time to write to us. Stay cozy!
All the best,
Michelle
Nikki A
Verified Buyer
Beautiful constructed bed, but with a bad back & ffybromyalgia, it was just 2 firm for my body. I exchanged it for the S&S mattress.
Response from Silk & Snow
Feb 01, 2023
Hi Nikki,
We appreciate your feedback regarding your new mattress purchase and are glad you will try out the S&S mattress to see if it is a better fit. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Nikki A
Verified Buyer
Flax Linen Flat Sheet
Fantastic staff
Just need my other mattress picked up! Happy customer!
Just need my other mattress picked up! Happy customer!
Response from Silk & Snow
Feb 01, 2023
Hi Nikki,
Thank you for taking the time to share your feedback with us. We are happy to hear you had a great experience with our customer service team and will pass along your kudos! Here's to happy sleeping!
All the best,
Michelle
Amy V
Verified Buyer
S&S Organic Mattress - US
This is by far the most comfortable mattress I've ever had. The only downside is that it weighs a ton, and it doesn't come with any handles for moving it.
Response from Silk & Snow
Feb 01, 2023
Hi Amy,
Thank you for taking the time to write in and share your experience with your new organic mattress. We appreciate your feedback regarding the handles and will follow up with our team to share this idea. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Alanna H
Verified Buyer
Natural Weighted Blanket
The weight, quality, and breathability are amazing. The depiction of the color in the photos is extremely inaccurate. It definitely works great as a weighted blanket and is what is marketed. I think the pricing is good and I’m glad I went with this company. I ordered the ginger color, which appeared to be a deep yellow/turmeric color online. It is very orange. I wish the company would redo the photos. I thought about returning the blanket, but didn’t trust the other colors would be accurate, and the one I received fit the warm color scheme of my room well enough. I am not upset about the quality of the item, just the inaccuracy of the photos.
Response from Silk & Snow
Feb 01, 2023
Hi Alanna,
We are thrilled to hear you are enjoying your new weighted blanket! We appreciate you taking the time to reach out and share your feedback. We will be sure to pass along your comments to our design team accordingly. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Hocine A
Verified Buyer
Wooden Bed Frame
Perfect! Exactly what I expected. Solid and easy to put together. Definitely need two people, though, to hold ends, since there are no nails. The wood head board looks beautiful.
Response from Silk & Snow
Feb 06, 2023
Hi Hocine,
We are thrilled to hear you have found the perfect wooden bed frame and that it is exactly what you were looking for. Thank you for taking the time to share your experience with our company. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Vanassa L
Verified Buyer
Storage Bed
Frame a little larger than standard double bed, caster system for drawer at foot of bed seems cheap
Response from Silk & Snow
Jan 11, 2023
Hi Vanassa,
Thank you for taking the time to reach out and share your experience with your storage bed. We will be sure to follow up with the team accordingly as we are always looking to enhance our products where we can. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Teresa C
Verified Buyer
Down Duvet
Love this duvet - it is light as I tend to be a warmer sleeper - but it is warm enough for my husband too. Just the perfect balance. This is the first time I am able to sleep without throwing the duvet off! Great quality beautifully made.
Response from Silk & Snow
Feb 06, 2023
Hi Teresa,
We are so glad to hear you love your new down duvet! Thank you for taking the time to write to us and for sharing your experience. Here's to being cozy!
All the best,
Michelle
marissa m
Verified Buyer
S&S Organic Mattress Topper
So comfortable! I am so glad I made this purchase.
Response from Silk & Snow
Feb 06, 2023
Hi Marissa,
We are very glad to hear you are finding your new organic mattress topper to be so comfortable! Thank you for reaching out and taking the time to share your experience with our brand. Happy sleeping!
All the best,
Michelle
Gerry G
Verified Buyer
S&S Hybrid Mattress
We've had our S&S Hybrid for 43 days. My wife finds it comfortable enough. However, I had a comfortable sleep only on the 1st night. Since then, it has become increasingly uncomfortable for me. I am age 66 but only 157 lbs. Still, the pressure points are far too severe for me and I can't sleep through the night and wkae up in debilitating pain.
The bed is well-constructed and I find it very firm. But now, if I want a sleep that doesn't hurt my hips, shoulders & back, then I sleep on the sofa. I had high hopes for a comfortable new bed but this is not one that I can sleep on. I'm returning this bed and will start again to look for something that will ease my pains, not increase them.
The bed is well-constructed and I find it very firm. But now, if I want a sleep that doesn't hurt my hips, shoulders & back, then I sleep on the sofa. I had high hopes for a comfortable new bed but this is not one that I can sleep on. I'm returning this bed and will start again to look for something that will ease my pains, not increase them.
Response from Silk & Snow
Feb 06, 2023
Hi Gerry,
Thank you for taking the time to reach out and share your experience with your hybrid mattress. We are sorry that it did not help overall with your sleep quality and have taken a closer look at your order. We can see you have since returned your mattress and have received your full refund. If you have any other questions or concerns please let us know and we will be ready to assist you. We hope you find the perfect mattress suitable for your needs very soon!
Sincerely,
Michelle
Gurbaj S
Verified Buyer
Never recieved product
Response from Silk & Snow
Jan 10, 2023
Hi Gurbaj,
We appreciate you taking the time to write in and share your experience with our team. We are very sorry you have not received your new pillows and have taken a closer look at your order. We can see you have since been in communication with our customer service team to resolve this matter swiftly. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Calvin F
Verified Buyer
S&S Hybrid Mattress
To hard, got neck, back and shoulder pain.
Response from Silk & Snow
Jan 10, 2023
Hi Calvin,
Thank you for taking the time to reach out and share your experience with your new hybrid mattress. We understand your new mattress is not suitable for your needs and have taken a closer look at your order. We can see that you have since been in contact with our customer service team to return it and receive your refund. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Margaret W
Verified Buyer
Down Alternative Duvet
I ordered this for my grandson for Christmas. He was thrilled and called the next day to say he loved his new comforter.
Response from Silk & Snow
Feb 06, 2023
Hi Margaret,
We are so glad to hear your gift was a hit! Thank you for taking the time to share your experience with our brand. Here's to happy sleeping!
All the best,
Michelle
Jacqueline W
Verified Buyer
S&S Organic Mattress Topper
best pillows and topper. Took our sleep situation to the next level of comfort and support. Highly recommend !
Response from Silk & Snow
Feb 06, 2023
Hi Jacqueline,
We are thrilled to hear you have leveled up your sleep quality with your new pillows and organic mattress topper. Thank you so much for taking the time to reach out. Stay cozy!
All the best,
Michelle
Jocelyn
Verified Email
Silk Pillowcase
Very soft and comfortable on the skin. Well made and beautiful quality. I absolutely love it. Came in a beautiful magnetic box.
Response from Silk & Snow
Feb 06, 2023
Hi Jocelyn,
We are so glad you are loving your new silk pillowcase. Thank you for taking the time to reach out and share your feedback with our brand. Wishing you many more comfortable nights of cozy sleep ahead!
All the best,
Michelle
Angela E
Verified Buyer
Being that this mattress was bought sight unseen, my husband and I are very pleased with our new mattress. Thank you!
Great customer service…it came a few weeks late, but, we were kept well informed on why and they were spot on for delivery date.
Happy New Year to all involved in this company and I hope you have great success in the coming years.
With kind regards,
Angela and Mel Ell
Great customer service…it came a few weeks late, but, we were kept well informed on why and they were spot on for delivery date.
Happy New Year to all involved in this company and I hope you have great success in the coming years.
With kind regards,
Angela and Mel Ell
Response from Silk & Snow
Feb 06, 2023
Hi Angela,
We are so glad you and your husband are so pleased with your new organic mattress! Thank you for taking the time to share your experience with our company. Here's to many more comfy nights of happy sleep to come!
All the best,
Michelle
Diane I
Verified Buyer
Flax Linen Duvet Cover
The colour (Tempest Blue) is as shown, and I couldn't be happier. Looks and feels like flax linen should, and I know it will just keep on getting softer over time and washes. The corner ties help keep the duvet in place. Won't hesitate to buy again from Silk & Snow - great products and customer service!
Response from Silk & Snow
Feb 06, 2023
Hi Diane,
We are so glad you are enjoying your new flax linen bedding! Thank you for taking the time to share your experience with our brand. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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