Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Jacqueline C
Nov 06, 2022
Verified Buyer
S&S Hybrid Mattress
So far so good! It has only been about 10 days since I received my S&S hybrid mattress but I am 100% pleased with it so far. It really is like sleeping on a cloud.
Response from Silk & Snow
Nov 09, 2022
Hi Jacqueline, We are so glad you are enjoying your new hybrid mattress. Thank you for taking the time to write in and share your experience with our team. Here's to happy sleeping! All the best, Michelle
MJ H
Nov 06, 2022
Verified Buyer
Egyptian Cotton Sheet Set
Really good sheets for a good price. Will purchase more!
Response from Silk & Snow
Nov 09, 2022
Hi MJ, We are so glad you are enjoying your new Egyptian cotton sheets! Thank you for taking the time to write in. Stay cozy! All the best, Michelle
Jeanette M
Nov 06, 2022
Verified Buyer
I love these pillows. I usually squish up my pillows and they never come back. These come back to shape every night.
Response from Silk & Snow
Nov 09, 2022
Hi Jeanette, That is great news! Thank you for taking the time to write in and share your feedback with our team. Here's to happy sleeping! All the best, Michelle
Stefanie M
Nov 05, 2022
Verified Buyer
So happy I listened to my parents and got this! Originally purchased for our spare bedroom, I’ve been finding myself resting in there since we set it up lol. Cannot wait to upgrade our king mattress to one of these mattresses too!
Response from Silk & Snow
Nov 09, 2022
Hi Stefanie, We are so glad you are enjoying your new S&S mattress! Thank you for taking the time to reach out and share your experience with our company. Wishing you many more comfy nights of happy sleep to come! All the best, Michelle
Shirley E
Nov 05, 2022
Verified Buyer
Silk & Snow was everything I hoped for. Easy to assemble and the comfort is wonderful....well done!
Response from Silk & Snow
Nov 09, 2022
Hi Shirley, We are so glad you are enjoying your new organic mattress! We really appreciate you taking the time to share your experience with our brand. Happy sleeping! All the best, Michelle
corrine W
Nov 05, 2022
Verified Buyer
Upholstered Bed Frame with Headboard
This bed is beautiful and solid! Doesn’t make any noises at all, I am very happy with this purchase. Great value!
Response from Silk & Snow
Nov 09, 2022
Hi Corrine, We are so glad you are enjoying your new bed frame with headboard! Thank you for taking the time to write to us and for sharing your experience. Stay cozy! All the best, Michelle
Cora B
Nov 05, 2022
Verified Buyer
The Silk and Snow mattress is the most comfortable mattress I ever slept on! I was looking for a soft mattress for years . I would see a good mattress or read about a great one that was supposed to be comfortable but when I bought them they were hard as rocks. When I bought this one I was ready to be let down again. To my surprise this mattress was exactly as advertised. I would recommend this mattress to anybody who wanted a good night's sleep.
Response from Silk & Snow
Nov 09, 2022
Hi Cora, We are thrilled your new hybrid is the most comfortable mattress you've ever slept on! Thank you for reaching out and sharing this great news. We really appreciate your feedback and wish you many more cozy nights of restful sleep ahead! All the best, Michelle
Jacqueline S
Nov 05, 2022
Verified Buyer
Terry Bath Robe
I really love the color of this robe, it’s exactly what I was looking for. I gave it 4 stars because it’s not the softest, but I think for the price it’s a really good purchase and I like that it’s eco friendly
Response from Silk & Snow
Nov 09, 2022
Hi Jaqueline, Thank you for taking the time to reach out and write to us. We appreciate your insight and will be sure to follow up with the team. Wishing you many more cozy times ahead! All the best, Michelle
Amir K
Nov 05, 2022
Verified Buyer
S&S Hybrid Mattress
I purchased this mattress after having slept on the same brand and model at an airbnb. However the one at the airbnb was significantly more comfortable, and I am unsure why. Maybe there is a problem with consistency of production?
Response from Silk & Snow
Nov 08, 2022
Hi Amir, Thank you for taking the time to write in and for sharing your experience with our brand. We are sorry that you do not find your current mattress to feel the same as your new hybrid. It is possible that your mattress will need to be broken in some to achieve the same feel as the one you experienced previously. However, if you find after further testing that your mattress remains unsuitable, you can initiate your return during your 100 Night Trial by sending an email to our customer service team at hello@silkandsnow.com. We remain available if you have any other questions or concerns please let us know. Sincerely, Michelle
Debbie M
Nov 05, 2022
Verified Buyer
S&S Hybrid Mattress
Hybrid mattress is super comfortable
I bought the fabric headboard bed and it looks great. The white glove service was fast and had the bed put together in 30 minutes!
Response from Silk & Snow
Nov 09, 2022
Hi Debbie, We are so glad to hear of your awesome experience with our brand. Thank you for taking the time to write in and share your feedback with our team. Here's to being cozy! All the best, Michelle
Barbara W
Nov 05, 2022
Verified Buyer
Muslin Quilt
The muslin quilt is so soft and light, yet just the right amount of warmth for me. I am very happy with my purchase.
Response from Silk & Snow
Nov 09, 2022
Hi Barbara, Thank you for taking the time to write in and share your feedback with our company. We are so glad you are enjoying your new muslin quilt! Here's to many more cozy nights of restful sleep ahead! All the best, Michelle
jess c
Nov 05, 2022
Verified Buyer
Flax Linen Duvet Cover
Not as great as qualify for the price
Response from Silk & Snow
Nov 08, 2022
Hi Jess, Thank you for taking the time to write to us and for sharing your experience. We will be sure to follow up with the team accordingly. If you find that after further testing these sheets remain unsuitable, please reach out during your 100 Night Trial to initiate your return. To do so, send an email to our customer service team at hello@silkandsnow.com. We remain available if you have any other questions or concerns. Sincerely, Michelle
Katherine S
Nov 05, 2022
Verified Buyer
Upholstered Bed Frame with Headboard
Have had the frame for a few weeks now and so far, love it! Very little off gassing when opened, seems extremely sturdy and silent (no creaking). The dark color is calming and restful.
Response from Silk & Snow
Nov 09, 2022
Hi Katherine, Thank you for taking the time to write in and share your feedback with our team. We are so glad you are loving your new bed frame with headboard! Here's to being cozy! All the best, Michelle
Bryan M
Nov 05, 2022
Verified Buyer
Matelas S&S Hybride
No test again but i like it
Response from Silk & Snow
Nov 09, 2022
Hi Bryan, Thank you for taking the time to write in and share your experience with us. We are glad you are liking your new hybrid mattress. Here's to happy sleeping! All the best, Michelle
Padraic R
Nov 05, 2022
Verified Buyer
Wooden Bed Frame
A truly beautiful bed, and super easy to put together. My only complaint is that my mattress is too tall and obscures too much of the gorgeous backboard!
Response from Silk & Snow
Nov 09, 2022
Hi Padraic, We really appreciate you taking the time to write in and share your feedback with our brand. Thank you for your insight and we will be sure to inform our team as we are always looking for ways to enhance our products. If you have any questions or concerns we remain available please send us an email to hello@silkandsnow.com. All the best, Michelle
Robert N
Nov 04, 2022
Verified Buyer
I woke up without soreness or stiffness after the third night. Didn’t realize how terrible my normal had become. I feel better than ever!
Response from Silk & Snow
Nov 09, 2022
Hi Robert, Thank you for taking the time to write in and share your experience with your new S&S mattress. We are so glad you are no longer waking up sore! Here's to many more happy nights of restful sleep to come! All the best, Michelle
Christine M
Nov 04, 2022
Verified Buyer
Wool Dryer Balls
I live where the laundry space has commercial grade machines, so upon drying my bed sheets, static was very present. I tried a trio of wool balls and taddah!! No more static. Thanks!!
Response from Silk & Snow
Nov 09, 2022
Hi Christine, We are so glad your new wool dryer balls are working well for you! Thank you for taking the time to write in and share your experience. Stay cozy! All the best, Michelle
Lydia T
Nov 04, 2022
Verified Buyer
Matelas S&S Hybride
Matelas très confortable et douillet avec un bon support; nous sommes tous les 2 satisfaits de cet achat (dormeurs de 180 lb et 120 lb) ! Livraison rapide et efficace, je recommande !
Response from Silk & Snow
Nov 09, 2022
Bonjour Lydia, Nous vous remercions d'avoir pris le temps de nous écrire et de partager tous vos commentaires positifs. Bons dodos ! Cordialement, Michelle
BOBBIE H
Nov 04, 2022
Verified Buyer
Adjustable Pillow (Retail)
Great pillow. Quality materials. Reasonably priced. Will buy again!
Response from Silk & Snow
Nov 09, 2022
Hi Bobbie, Thank you for taking the time to reach out and share your awesome experience with us. Here's to many more comfy nights ahead! All the best, Michelle
Vanessa
Nov 04, 2022
Verified Email
Terrible delivery. I requested that I receive a call from the delivery provider the day of the delivery and a silk and snow representation told me it was not possible because delivery persons do not carry work phones, when I know that they do from other deliveries I have received from the same delivery providers. I signed up for the tracking notifications from the delivery provider and made sure both my husband and I were home the day of the scheduled delivery so we could bring the mattress up the stairs. We sat at home (we are in an apartment building) and the door bell never rang at all, all day. By 5pm I checked outside and our mattress was just tossed near the curb and our doorbell never rang. It was also recycling day on our street and our new mattress could have been thrown out since we where never notified that it had been delivered. I later found out it was siting outside for 6 hours!! Seeing as silk and snow does NOT cover any delivery mishaps under their warranty and that they are a delivery only mattress company, I find this unacceptable. My new expensive mattress could have never reached my hands and the company has no policy to provide compensation for delivery failures. They need to sort out their delivery options and have better communication lines open between customer, delivery provider and silk and snow.
Response from Silk & Snow
Nov 08, 2022
Hi Vanessa, Thank you for taking the time to write in and share your feedback with our brand. We are very sorry for the negative experience you've had with us and will be sure to follow up with the team accordingly. We are always looking to enhance our services where we can and understand your frustration on the matter. We remain available if you have any other questions or concerns please let us know. Sincerely, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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