4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Renee F
Verified Buyer
Down Alternative Duvet
Amazing quality, very soft shell and fluffy, but unfortunately I picked the winter version and it was a little too heavy for me. Returning for the midweight one. I prefer to have the option of layering with a top blanket when it’s cold and taking it off if it gets too warm.
Response from Silk & Snow
Oct 18, 2022
Hi Renee,
We appreciate you taking the time to write in and share your experience with our brand. We are glad to know you will get the right weight for you and wish you many cozy nights of restful sleep to come!
All the best,
Michelle
David L
Verified Buyer
Down Alternative Duvet
Just the right weight for me - nice and cozy and warm, perfect for Fall and Winter.
Response from Silk & Snow
Oct 18, 2022
Hi David,
That is great news! Thank you for taking the time to reach out and for sharing your feedback regarding your new down alternative duvet. Happy sleeping!
All the best,
Michelle
Russell K
Verified Buyer
I am giving this foam mattress a 3-star rating for now. I haven't completed the 30-day trial period before I make up mind as to my final thoughts on the quality and how comfortable I am with this purchase. So leaving a full review open until later.
Response from Silk & Snow
Oct 14, 2022
Hi Russell,
We appreciate your insight and for taking the time to write to us. We are sorry that your mattress is not suitable for your needs and if you would like to return it during your 100 Night Trial, please initiate your refund by sending an email to hello@silkandsnow.com. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Alexa M
Verified Buyer
Adjustable Pillow (Retail)
So far, I am really enjoying the pillow. I’ve used it for four nights now. Haven’t had major neck pain.
Response from Silk & Snow
Oct 18, 2022
Hi Alexa,
We are thrilled you are enjoying your new pillow so far! Thank you for taking the time to reach out and share your experience. Happy sleeping!
All the best,
Michelle
Linda C
Verified Buyer
Wool Dryer Balls
Excellent produit pour le séchage de la literie, aident à enlever le statique et surtout économiser de l'énergie en faisant sécher plus rapidement.
Excellent service à la clientèle
Excellent service à la clientèle
Response from Silk & Snow
Oct 18, 2022
Bonjour Linda,
Nous vous remercions de nous avoir écrit. Nous apprécions vraiment vos commentaires positifs et ne manquerons pas de les transmettre à notre équipe du service client. Bons dodos!
Cordialement,
Michelle
Meggan M
Verified Buyer
Upholstered Bed Frame with Headboard
I ordered the oatmeal colour, easy assembly, all In all impressed with the bed frame
Response from Silk & Snow
Oct 18, 2022
Hi Meggan,
That is great news! Thank you for taking the time to write to us and for sharing your experience with your new bed frame with headboard. Stay cozy!
All the best,
Michelle
josh c
Verified Buyer
S&S Hybrid Mattress
Mattress is great. The box was damaged upon arrival and left on my door step in the rain. Then I was bombarded with emails I don't remember signing up for. But the mattress is nice :)
Response from Silk & Snow
Oct 18, 2022
Hi Josh,
Thank you for taking the time to write to us and for sharing your insight. We are glad you are enjoying your mattress but will be sure to follow up with the team regarding your other issues. If you are still receiving emails and would like some assitance in unsubscribing to our newsletter, please reach out to our customer service team by emailing hello@silkandsnow.com.
Sincerely,
Michelle
Aleksandr K
Verified Buyer
Mattress Protector
Just amazing ☺️
Response from Silk & Snow
Oct 18, 2022
Hi Aleksandr,
That is great news! We are very pleased you are enjoying your new protector. Stay cozy!
All the best,
Michelle
Aleksandr K
Verified Buyer
S&S Hybrid Mattress
My first mattress! I’m tall 6.3 and I’m a combination sleeper. This mattress is just perfect in terms of everything. Recommend 10/10
Response from Silk & Snow
Oct 18, 2022
Hi Aleksandr,
We are so glad to hear your new hybrid mattress is perfect for you! Thank you for taking the time to reach out and share your feedback with our team. Wishing you many more comfy nights ahead!
All the best,
Michelle
Joseph B
Verified Buyer
Wool Dryer Balls
Great wool balls for drying my linen sheets.
Response from Silk & Snow
Oct 18, 2022
Hi Joseph,
Thank you for writing in and taking the time to share your experience with our brand. We are so pleased you are enjoying your new wool dryer balls. Here's to being cozy!
All the best,
Michelle
Yvonne G
Verified Buyer
Hand Knitted Weighted Blanket
This is a really lovely blanket. It is clearly made from high quality materials and the fact that it is hand woven makes it (I think) more breathable. I use it for sleeping and I prefer it to my other weighted blanket of the same weight that is more like a duvet and has beads that makes the weight shift.
Response from Silk & Snow
Oct 18, 2022
Hi Yvonne,
That is great news! Thank you for taking the time to reach out and share your feedback with our team. We are so glad you are enjoying your new weighted blanket and wish you many more comfortable nights of restful sleep to come!
All the best,
Michelle
Azra S
Verified Buyer
S&S Organic Mattress Topper
Really happy with purchase
Response from Silk & Snow
Oct 18, 2022
Hi Azra,
We are thrilled to hear you are really happy with your new organic mattress topper. Wishing you many more comfortable nights of restful sleep to come!
All the best,
Michelle
Tracy R
Verified Buyer
Egyptian Cotton Duvet Cover
love my new duvet covers
Response from Silk & Snow
Oct 18, 2022
Hi Tracy,
Thank you so much for taking the time to write to us and for sharing your experience. We are thrilled you are loving your new egyptian cotton duvet covers! Stay cozy!
All the best,
Michelle
Zoe F
Verified Buyer
Flax Linen Duvet Cover
I’ve had linen duvet sets in the past but I had no idea that I was missing out! The weight and feel of this duvet is incredibly luxurious and I can tell it will hold up. I really appreciate the large opening for inserting my duvet easily and the zipper instead of buttons and the internal ties to keep everything in place. The colour is exactly what I was after, a perfect neutral to allow my bedroom to feel calm and rejuvenating. I will absolutely be a loyal customer from now on.
Response from Silk & Snow
Oct 18, 2022
Amazing news, Zoe! We thank you for taking the time to reach out and share your experience with our company. We are thrilled you are enjoying your new flax linen duvet cover and you will be coming back for more! Here's to happy sleeping!
All the best,
Michelle
Martin A
Verified Buyer
Upholstered Bed Frame with Headboard
Oat colour really nice. Happy with the purchase.
Response from Silk & Snow
Oct 18, 2022
Hi Martin,
We appreciate you taking the time to write in and share your feedback with your new bed frame with headboard. We are glad you are enjoying it and wish you many more cozy nights to come!
All the best,
Michelle
Ryan H
Verified Buyer
Adjustable Pillow (Retail)
Edit: after another week, a dozen phone calls and the help from 1 very nice woman at canpar I was finally able to get my pillow. So far so good. Not silk & snow's fault. Canpar is the problem.
Never got my pillow, the horrible shipping company they used (canpar), never made an attempt to deliver and 20 days after order was placed the pillow is still sitting in some warehouse somewhere with no way to contact the shipping company. I contacted customer service and was told that they won't do anything and will have to just wait until it gets returned before I can get my money back. Avoid this company.
Never got my pillow, the horrible shipping company they used (canpar), never made an attempt to deliver and 20 days after order was placed the pillow is still sitting in some warehouse somewhere with no way to contact the shipping company. I contacted customer service and was told that they won't do anything and will have to just wait until it gets returned before I can get my money back. Avoid this company.
Response from Silk & Snow
Oct 14, 2022
Hi Ryan,
Thank you for taking the time to reach out and share your delivery experience with our brand. We are very sorry for the way your situation has developed and have taken a closer look at your order. We can see that you have now received your pillow from our courier. We will be sure to follow up with our team as we are always looking to enhance our services where we can. If you find that after testing your pillow it is not suitable for you, please initiate your return by sending an email to hello@silkandsnow.com. Once again, we apologize for this negative experience you've had with us and remain available if you have any other questions or concerns.
Sincerely,
Michelle
Pam W
Verified Buyer
Wool Dryer Balls
I purchased the linen duvet cover and pillow cases. I love the feel of the fabric. It’s soft and has a zipper enclosure. My next purchase will be the sheets ! Can’t wait to try them.
Response from Silk & Snow
Oct 18, 2022
Hi Pam,
Thank you for taking the time to reach out and share your feedback with our team. We are so glad you are loving your new S&S products and look forward to your next purchase! Happy sleeping!
All the best,
Michelle
Laura B
Verified Buyer
It is a wonderful pillow. If a little softer than I expected
Response from Silk & Snow
Oct 18, 2022
Hi Laura,
Thank you for taking the time to share your insight with our team. We are glad you are enjoying your pillow and wish you many more comfy nights ahead!
All the best,
Michelle
Donna L
Verified Buyer
Egyptian Cotton Sheet Set
Excellent quality.Fitted sheet fits my mattress perfectly! I am happy with my purchase.
Response from Silk & Snow
Oct 18, 2022
Hi Donna,
We are so glad you are enjoying your new egyptian cotton sheets. Thank you for taking the time to reach out and share your feedback with us. Happy sleeping!
All the best,
Michelle
Katherine C
Verified Buyer
The pillows are great! Very comfortable and give neck support but are also soft.
Response from Silk & Snow
Oct 18, 2022
Hi Katherine,
Thank you so much for taking the time to write to us and share your experience with your new pillows. Wishing you many more restful nights of happy sleep to come!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
