4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
regine f
Verified Buyer
S&S Hybrid Mattress
It's confortable so far, but the top layer has already started waving, as if it wasn't attached to layer underneath. It gives a weird uneven look. I got the mastressess then a month ago. I have to contact costumer service avout that.
Response from Silk & Snow
Oct 07, 2022
Hi Regine,
Thank you for reaching out and taking the time to share your experience with us. We are sorry you are experiencing this issue with your mattress and our customer service team can assist you with the problem once you contact them by sending an email to hello@silkandsnow.com. If you have any other questions or concerns please let us know.
All the best,
Michelle
Michelle S
Verified Buyer
S&S Hybrid Mattress
Super happy with this mattress. It definitely lives up to my expectations. I did a lot of research and have no regrets!
Tami S
Verified Buyer
Hand Knitted Weighted Blanket
I am a hot sleeper & thought a 15 lb blanket would only make that worse. Silk & Snow has woven some magic in these blankets! I don’t get hot thanks to the large looping & according to my Fitbit my sleep scores are improving. I was so skeptical I kept the tag on the first night. Then immediately clipped it the next morning as the blanket was a game changer.
Carol L
Verified Buyer
Egyptian Cotton Sheet Set
The only thing that I regret is not waiting a week to order to receive the free throw (spent $900. week of Sept. 18th. Wanted to return order to reorder with free gift but too busy. I have just passed my third order today for more bed accessories ($350.). In all I have ordered for $1500 in the past month, would be nice to receive the free gift, if you please. Carol Lynn Peterson 514-443-3847. By the way, love your merch. Would recommend to those who are looking for high end products you sell.
Deborah R
Verified Buyer
Storage Bed
Love my new bed. It was so easy to assemble and it is so comfortable.
Kam S
Verified Buyer
Wool Dryer Balls
Very useful alternative to Bounce. All natural!
Kam S
Verified Buyer
S&S Organic Mattress Topper
We love are mattress topper. Very comfortable.
Sophie A
Verified Buyer
As a person who suffers from chronic pain, this is hands down the best mattress I have ever slept on. It is the perfect combination of firm and supportive, while still being plush and luxurious. My body feels supported and aligned, and I really look forward to crawling into bed at the end of the day because I know I’ll be able to get comfortable - even on my worst pain days!
Ann-Marie S
Verified Buyer
Wooden Bed Frame
I appreciated your approach to the significant issue I had with the deliveryof my bed frame. You and your staff did a wonderful job executing a great solution as soon as the issue was brought to your attention. Your service was stellar.
I will definitely promote Silk and Snow to my network, for the service as well as the product. Best sleep I have had in years!
I will definitely promote Silk and Snow to my network, for the service as well as the product. Best sleep I have had in years!
Mary M
Verified Buyer
Alpaca Throw
Love the fabulous quality and the colors are perfect that’ll work well in my spare guest bedroom. Thank you very much. M. McParland
Natalie
Verified Email
Storage Bed
I was really excited for this storage bed to come in because I had been looking for the perfect one for months. When the bed came in, it was perfect for about a week until it started making a creaking noise everytime you slightly move around in the bed. I would have given this a 5 star rating if this wasn’t the case but for what I paid, wasn’t worth it.
Response from Silk & Snow
Oct 07, 2022
Hi Natalie,
Thank you for taking the time to reach out and share your feedback with our company. We appreciate your insight and apologize for the issues you are experiencing with your new storage bed. We recommend you try to tighten up the frame to see if this helps with the noise. We will be sure to follow up with the team and share your insight as we are always looking to enhance our products in the future. If you have any other questions or concerns, please reach out to our customer service team by sending an email to hello@silkandsnow.com.
Sincerely,
Michelle
Laurie A
Verified Buyer
Upholstered Bed Frame with Headboard
Set up was well explained and easy to do. Delivery was on time. Great bed for spare bedroom.
VERN P
Verified Buyer
S&S Mattress
The mattress seems well-made and arrived in less than 10 days. However, this is in an incomplete review. I just have not had it long enough, less than a month, to give me the proper review.
Erin J
Verified Buyer
S&S Hybrid Mattress
We love our new mattress! It is just the right firmness and so far no sagging. I can't feel my husband move at all through the night. I have the best sleep of my life on this mattress!!
Response from Silk & Snow
Oct 07, 2022
Amazing, Erin! We are so glad to hear you have had the best sleep of your life on your new hybrid mattress! Thank you for taking the time to write to us and share your awesome feedback.
All the best,
Michelle
Timothy B
Verified Buyer
Great product and fast delivery!
Response from Silk & Snow
Oct 07, 2022
Hi Timothy,
Thank you for taking the time to reach out and share your feedback with us. Here's to many more cozy nights of restful sleep to come!
All the best,
Michelle
Marianne P
Verified Buyer
Matelas S&S Hybride
Quel choix extraordinaire nous avons fait en choisissant Silk & Snow! Notre matelas hybride a dépassé toutes nos attentes. Merci d’offrir une telle qualité qui dépasse largement celle des compétiteurs. Chaque soir, nous sommes maintenant au pays des merveilles!
Marianne Plourde, Mirabel QC
Marianne Plourde, Mirabel QC
Response from Silk & Snow
Oct 07, 2022
Bonjour Marianne,
Nous vous remercions pour vos commentaires positifs et d'avoir pris le temps de nous écrire. Bons dodos !
Cordialement,
Michelle
Rachel L
Verified Buyer
Such comfortable, high quality pillows! I will always buy my pillows from Silk & Snow now. So worth the money!
Response from Silk & Snow
Oct 07, 2022
Hi Rachel,
That is amazing news! Thank you for writing in and sharing your feedback with us. Here's to happy sleeping!
All the best,
Michelle
Jill G
Verified Buyer
Down Duvet
Love this lightweight version. So comfy and cozy with never the need to kick off the covers
Response from Silk & Snow
Oct 07, 2022
Hi Jill,
We are thrilled you are loving your new lightweight down duvet! Thank you for taking the time to write to us and share your experience. Happy sleeping!
All the best,
Michelle
Christine M
Verified Buyer
S&S Hybrid Mattress
I’m pleasantly surprised by how comfortable this mattress is. As a side sleeper, I would often wake up cramped on one side with my old mattress. But no more!!
Response from Silk & Snow
Oct 07, 2022
Awesome news, Christine! We are so glad you are no longer waking up cramped with your new hybrid mattress. Here's to happy sleeping!
All the best,
Michelle
Alex D
Verified Buyer
Egyptian Cotton Sheet Set
Amazing quality affordable egyptian cotton sheets. Crisp, breathable, amazingly comfortable
Response from Silk & Snow
Oct 07, 2022
Hi Alex,
Thank you for taking the time to share your feedback with your new egyptian cotton sheets! Wishing you many more restful nights of happy sleep to come!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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