4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Christopher N
Verified Buyer
S&S Hybrid Mattress
Wonderful so far. I have slept so much better!
Response from Silk & Snow
May 21, 2022
Hi Christopher,
We are thrilled you are sleeping so much better on your new S&S hybrid mattress! Thank you for taking the time to share your experience with the team. Happy sleeping!
All the best,
Michelle
Tiffany W
Verified Buyer
Flax Linen Duvet Cover
Loved everything about them! The customer service is amazing!
Response from Silk & Snow
May 21, 2022
Hi Tiffany,
We are so happy to hear this amazing news! Thank you for taking the time to reach out and share your feedback with us. Stay cozy!
All the best,
Michelle
Lorelei I
Verified Buyer
Wooden Platform Bed
The bed is beautiful. Although corners do not fit as snug as I would have thought. Corners have a bit of a wobble. Is this normal?
Response from Silk & Snow
May 21, 2022
Hi Lorelei,
Thank you for reaching out and sharing your feedback with the team. The wooden bed frame is designed to be sturdy and in our experience the corner legs should not be wobbly. If you are experiencing any issues with your frame please inform our customer service team and they can further assist you with this matter.
Sincerely,
Michelle
Elizabeth S
Verified Buyer
S&S Hybrid Mattress
Very easy to unroll! Very comfortable to sleep on. Love it!
Response from Silk & Snow
May 21, 2022
Hi Elizabeth,
We appreciate you taking the time to reach out and share your feedback regarding your new Hybrid mattress! Wishing you many more cozy nights of happy sleep ahead!
All the best,
Michelle
Kelsey H
Verified Buyer
Plush Terry Towel
There are ok. The stitching on them is messy, particularly around the corners, and HOLY COW, there are so many tags. An excessive amount of tags on these things, which are almost impossible to remove neatly. The sheer quantity of them means that no matter what, there are bits and threads left behind, adding to the messy look of them. The texture is relatively soft, but a little stiff, and I wish there was some textural variation, like a waffle pattern or something. Overall these will do, but they are not my favourite, and I most likely won't buy any again.
Response from Silk & Snow
May 21, 2022
Hi Kelsey,
Thank you for taking the time to reach out and share your feedback with our brand. We appreciate your feedback and will be sure to relay it to the rest of our team as we are always looking for ways to enhance our products.
Sincerely,
Michelle
Sarah F
Verified Buyer
Classic Terry Towel
The duvet cover is amazing, only reason for 4 stars is the buttons fall apart after a handful of washes
Response from Silk & Snow
May 21, 2022
Hi Sarah,
Thank you for reaching out and sharing your feedback with your duvet cover. We appreciate your insight and will be sure to follow up with the team accordingly. If you have any other issues please let our customer service team know by sending an email to hello@silkandsnow.com.
Sincerely,
Michelle
Debra W
Verified Buyer
Down Alternative Duvet
Love the feel. We have both duvets in lightweight and mid weight. Love them
Response from Silk & Snow
May 21, 2022
Hi Debra,
We are happy to hear you are enjoying your down alternative duvets. Thank you for taking the time to write to us. Happy sleeping!
All the best,
Michelle
Courtney L
Verified Buyer
Flax Linen Flat Sheet
Love the feel of these sheets on my skin!
Response from Silk & Snow
May 21, 2022
Hi Courtney,
We are so pleased you are enjoying your new flax linen bedding! Thank you for taking the time to share this great news.
All the best,
Michelle
Rick L
Verified Buyer
Wooden Nightstand
Beautiful furniture piece!
Response from Silk & Snow
May 21, 2022
Hi Rick,
Thank you for taking the time to reach out and share your experience. We appreciate you letting us know you are enjoying your new furniture. Here's to being cozy!
All the best,
Michelle
Rick L
Verified Buyer
Wooden Nightstand
Beautiful furniture pieces! Well made and look awesome!!
Response from Silk & Snow
May 21, 2022
Hi Rick,
That is great news! We really appreciate you taking the time to write to us to share your excellent feedback about your new wooden furniture. Stay cozy!
All the best,
Michelle
Joshua F
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Purchased as a Mother's Day gift for my wife and she loves it. It's a beautiful, well-made blanket. Really appreciate that it's made without the beads usually used in weighted blankets.
Response from Silk & Snow
May 21, 2022
Hi Joshua,
Thank you so much for reaching out and sharing your experience with the team. We are pleased to hear your wife loves her new weighted blanket. Here's to many more cozy nights of restful sleep ahead!
All the best,
Michelle
Alex T
Verified Buyer
S&S Hybrid Mattress
Bed is solid, albeit a bit squishy, but it’s currently on my floor until my frame arrives. Smell is still there, hoping it goes away soon.
Shipping was a disaster, took much longer than expected and the box came absolutely destroyed.
Shipping was a disaster, took much longer than expected and the box came absolutely destroyed.
Response from Silk & Snow
May 21, 2022
Hi Alex,
Thank you for taking the time to write to us and share your feedback with us. We are sorry that shipping was unpleasant and that you received a damaged box. We will be sure to follow up with the team accordingly as we are always looking for ways to enhance ourselves. If you run into any other issues or have questions for the team please send us an email to hello@silkandsnow.com.
Sincerely,
Michelle
Helena B
Verified Buyer
Down Alternative Duvet
So far I am loving my comforter, it is exactly the thickness I wanted.
Response from Silk & Snow
May 17, 2022
Hi Helena,
Thank you so much for taking the time to reach out and share your experience. We have taken a look at your order and can see that we have not charged you shipping as we offer free shipping to Canada and the US, unless you live somewhere very remote. If you have any remaining questions or concerns the team would be happy to assist you further, just send us an email at hello@silkadnsnow.com.
Sincerely,
Michelle
Jennifer N
Verified Buyer
S&S Organic Mattress
We bought this amazing mattress for our camper after buying one last year for our home. This is the best mattress we have ever had. We have spent thousands on mattresses before they sucked. This mattress has been amazing for both my husband at 240lbs and me at 155lbs. We sleep in all positions and it’s supportive for all of them.
Response from Silk & Snow
May 17, 2022
Hi Jennifer,
Thank you for taking the time to reach out and share your awesome feedback with us! We are so glad your organic mattresses are working out well both in your home and on the road. We wish you many more cozy nights of restful sleep to come!
All the best,
Michelle
Rebekah C
Verified Buyer
Egyptian Cotton Sheet Set
These sheets are really soft and silky and fit well. I only left off a star because they are brand new and I have nothing to say about wear.
Response from Silk & Snow
May 21, 2022
Hi Rebekah,
We are thrilled that you are enjoying your new egyptian cotton bedding! Thank you for taking the time to write to us and we look forward to hearing more once you have had the chance to test them out longer. Here's to happy sleeping!
All the best,
Michelle
Javad S
Verified Buyer
S&S Mattress - Custom
very good quality and comfort sleep on this mattress. Also on time delivery and good communication system through email. Highly recommended.
Response from Silk & Snow
May 21, 2022
Hi Javad,
Thank you for taking the time to reach out and write to us. We are so glad you are enjoying your new mattress and finding it comfortable. Here's to many more cozy nights ahead!
All the best,
Michelle
Jody J
Verified Buyer
RV Mattress
This is the second mattress we have purchased from Silk and Snow, we are extremely happy and would recommend their mattresses to anyone. We have in fact recommended them to several of our friends who have since bought mattresses and are extremely satisfied. Thank you.
Response from Silk & Snow
May 21, 2022
Hi Jody,
We are so glad to hear everyone is pleased with their new S&S mattresses! Thank you so much for taking the time to share your experience. Here's to many more restful nights of happy sleep ahead!
All the best,
Michelle
Anne B
Verified Buyer
S&S Hybrid Mattress
Amazing service and the king bed we purchased was easy to assemble and very comfortable.
Response from Silk & Snow
May 21, 2022
Hi Anne,
Thank you so much for taking the time to write to us. We are so pleased to hear of your excellent experience with our brand. Happy sleeping!
All the best,
Michelle
Michael W
Verified Buyer
Plush Terry Bath Mat
Great.
Response from Silk & Snow
May 21, 2022
Hi Michael,
Awesome! Thank you for taking the time to leave us a positive review. Here's to being cozy!
All the best,
Michelle
Michael W
Verified Buyer
Although we received one incorrect towel in our delivery, the Silk and Snow team dealt with the problem and dispatched a replacement towel within a few days. The quality of the towels are excellent and luxurious (we chose the plush towels rather than the regular). We have purchased from S&S in the past and will do so again.
Response from Silk & Snow
May 21, 2022
Hi Michael,
Thank you for taking the time to reach out and share your feedback with the team. We are happy to hear that you were able to resolve the issue promptly and are enjoying your new plush terry towels. Thank you so much for your support, stay cozy!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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S&S Hybrid Mattress |
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