4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Jacqueline G
Verified Buyer
Egyptian Cotton Pillowcase Set
Pillow cases could be a little larger for the standard/queen size. Queen pillows pull on the case a bit making them look smaller.
Response from Silk & Snow
Apr 02, 2022
Hi Jacqueline,
Thank you for taking the time to reach out and share your feedback with us. We will be sure to bring up your comments to the rest of the team for further discussion. If you have any questions or concerns please send us an email to hello@silkandsnow.com where we can assist you further.
Sincerely,
Michelle
Bernard B
Verified Buyer
Storage Bed
Easy to assemble and very light but very sturdy
Response from Silk & Snow
Apr 02, 2022
Hi Bernard,
Thank you for taking the time to share your feedback with us. We are glad to hear the assembly went well with your new Storage Bed. Here's to happy sleeping!
All the best,
Michelle
Paula L
Verified Buyer
Muslin Sham Set
I purchased the muslin sham set to match my duvet cover. I love the soft fabric and the Luna colour is so subtle and pretty. I especially like the wooden button detailing. The fact that Silk and Snow repeatedly offers high quality bedding makes me a return custom!
Response from Silk & Snow
Apr 02, 2022
Hi Paula,
We are so pleased to hear you are enjoying your new Muslin Shams. Thank you for reaching out and sharing your great feedback with our company. Here's to staying cozy!
All the best,
Michelle
Paula L
Verified Buyer
Muslin Duvet Cover
I’m so pleased with my muslin duvet cover. The fabric is a lovely soft, textured cotton. I can see the expert care taken to make this duvet cover. Love that it’s 100% cotton! I have purchased many Silk and Snow bedding items and have never been anything but truly satisfied with the design, fabric, and quality of my purchases.
Response from Silk & Snow
Apr 02, 2022
Excellent news, Paula! We are so thrilled to hear your feedback regarding your recent experience with your new Muslin Duvet cover. Thank you for taking the time to write to us and share your experience with your Silk & Snow bedding. Here's to many more cozy nights of restful sleep to come!
All the best,
Michelle
Martin L
Verified Buyer
Adjustable Pillow (Retail)
Super comfortable.
Response from Silk & Snow
Apr 02, 2022
Awesome, Martin! We are pleased to hear your new pillow is super comfortable. Thank you for taking the time to reach out to the team. Happy sleeping!
All the best,
Michelle
Amber H
Verified Buyer
Upholstered Bed Frame with Headboard
Overall I am satisfied with this bed frame. It did arrive with a couple loose staples in the headboard and a very small stain on the fabric - customer service was very good and helped to remedy this. I've had this setup for just a few weeks now, for just one adult. It does not creak or make any noise. Seems fairly sturdy. Shows well. Looks nice against a darker wall with the light grey headboard color. Instructions were well written and easy to follow. All items were packed inside of the headboard itself, which was a bit confusing when first opening the box as I had no idea where all the slates and hardware were, but fear not, the headboard unzips and everything is packed inside (rather a smart setup, but should come with a note inside the box, so you are not panicking thinking you are missing a box.
Response from Silk & Snow
Apr 02, 2022
Hi Amber,
Thank you for taking the time to write to us and share your feedback regarding your experience with our brand. We are pleased to hear although your frame arrived with a few hiccups the customer service team assisted you to rectify the situation. We are also glad to know the unboxing experience went smoothly but will be sure to bring your comments up to continue this conversation with the team. We are always looking for ways to enhance our products and services and this is a great suggestion.
Sincerely,
Michelle
Lisa R
Verified Email
My husband and I purchased a S&S hybrid about 3 weeks ago. We were very excited because of the reviews and the organic status of mattress components. We were notified that the mattress would arrive last Wednesday. We took our old, huge heavy mattress off our bed and prepared for the arrival of our new one - not an easy thing to do when your in your 70s. What actually arrived was a mattress pad we did not order. Since then the process has been very stressful - involving lots of photographs, ongoing e-mails, printing labels, and this morning a several km trip to a fed ex location to return the unwanted mattress pad at S&S’s request while we still have no confirmation that the mattress has shipped or when we might receive it. So far the customer service has been pretty crappy and if we had out time back I would try a different company. We are now wondering how long to wait before we cancel this order.
Response from Silk & Snow
Mar 29, 2022
Hi Lisa,
We appreciate you taking the time to reach out and to share your feedback with our company regarding your recent delivery and experience. We apologize for the frustration this unfortunate mix up has caused. We have taken a closer look at your order and can confirm that the correct reshipment is currently in transit and should be delivered to you promptly. Once again, we are sorry the process was a negative experience and will be sure to bring this up internally with the team for further discussion. If you have any other questions or concerns please let us know at hello@silkandsnow.com.
Sincerely,
Michelle
Monica L
Verified Buyer
Adjustable Pillow (Retail)
Nothing like advertised. I needed help for my neck and better
Sleep and this pillow gave me a headache every time I used it.
Sleep and this pillow gave me a headache every time I used it.
Response from Silk & Snow
Mar 28, 2022
Hi Monica,
Thank you for taking the time to write in to share your experience with us. We are sorry you do not find your pillow suitable however you can initiate a return since you are within your 100 Night Trial. To proceed, please send us an email at hello@silkandsnow.com.
Sincerely,
Michelle
Siena L
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
I bought this blanket as a gift for my partner and WOW, we were both so excited with it! I've been stealing it all the time to the point that I'm now saving up for my own. Would highly recommend this to anyone with sleeping problems or anxiety - it works wonders!
Response from Silk & Snow
Apr 02, 2022
Hi Siena,
We are so glad to hear your gift was such a success you are going to get a Weighted Blanket for yourself! Thank you for taking the time to reach out and share your experience. Wishing you both many more restful nights of cozy sleep to come!
All the best,
Michelle
Kelli I
Verified Buyer
Flax Linen Duvet Cover
Im happy with the product
Response from Silk & Snow
Apr 02, 2022
Hi Kelli,
Thank you for reaching out and taking the time to share your experience with our brand. Here's to many more cozy nights of restful sleep to come!
All the best,
Michelle
Crystal R
Verified Buyer
Storage Bed
Its cheap. Not even made out of wood. It had staples coming out and cracks in the really thin bords. Now i dont know if thats because he bed is really cheaply made (cause it is and is bot worth the amount we paid for it) oe because the fed ex guy dropped it while delivering it. I literally watched him do it. Im so disappointed. I would not recommend.
Response from Silk & Snow
Mar 28, 2022
Hi Crystal,
We apologize that your Storage Bed is causing some trouble and understand the delivery/unboxing was a dissapointment. If you would like to ensure everything is working out as it should with your Storage Bed please email the customer service team at hello@silkandsnow.com. Once again, we are sorry for this negative interaction you have had with our brand.
Sincerely,
Michelle
Tara D
Verified Buyer
Flax Linen Flat Sheet
I am so thrilled with my new linen sheets. They are incredibly comfortable and cozy but they don't make me overly hot. I hope the reverse is true that they are cool in the summer :) I have read that some people think they are too crisp but I think they are perfect. They are not meant to be 500 thread count. It is a treat to get into bed every night! Thank you for this upstanding product. I love them!
Response from Silk & Snow
Apr 02, 2022
Hi Tara,
That is fantastic to hear! We really appreciate you taking the time to write to us and share your feedback regarding your new Flax Linen sheets. We hope you sleep comfortably and cool for many more nights to come!
All the best,
Michelle
lynne N
Verified Buyer
Egyptian Cotton Sheet Set
After one month.......Excellent
Response from Silk & Snow
Apr 02, 2022
Hi Lynne,
That is great news! We are so pleased to hear your Egyptian Cotton sheets are excellent! Thank you for taking the time to reach out. Stay cozy!
All the best,
Michelle
Bill B
Verified Buyer
S&S Hybrid Mattress
Very quick delivery Found it very comfortable and easy to set up.
Pillows are just as comfy.
Pillows are just as comfy.
Response from Silk & Snow
Apr 02, 2022
Hi Bill,
We are so pleased to hear of your experience with our brand. Thank you for taking the time to write in and share your feedback with us. Here's to many more restful nights ahead!
All the best,
Michelle
Josephine O
Verified Buyer
Adjustable Pillow (Retail)
This pillow has been great. I got it because I was having neck pain and in the past always purchased cheap pillows that probably had no support. This pillow has support while still feeling soft and fluffy.
Response from Silk & Snow
Apr 02, 2022
Hi Josephine,
We are thrilled to hear you are enjoying your new pillow and that it is offering you all the right support. Thank you for taking the time to reach out and share your feedback with our company. Happy sleeping!
All the best,
Michelle
Sheryl E
Verified Buyer
Egyptian Cotton Sheet Set
Slept on our new sheets for the first time last night. Loved them. They were just the right amount of crisp, but soft. I’m usually uncomfortably too hot, but I stayed very comfortable with these. I’m happy with the quality as well as the price of these sheets. Makes me wonder why I didn’t purchase them sooner.
Response from Silk & Snow
Apr 01, 2022
Awesome, Sheryl! We are so glad to hear this good news. Thank you for taking the time to write in and share your feedback regarding your experience with our brand. Stay cozy!
All the best,
Michelle
Savannah M
Verified Buyer
S&S Hybrid Mattress
Only had it about a month but so far its very comfortable and seems to be everything I was hoping for. The stitching is a little off but thats not really a complaint, that's just if I'm really looking for something wrong.
Response from Silk & Snow
Apr 01, 2022
Hi Savannah,
We are so glad you are finding everything you were looking for in your new S&S Hybrid mattress! Thank you for taking the time to reach out and share your feedback with us. Stay cozy!
All the best,
Michelle
Angela D
Verified Buyer
S&S Hybrid Mattress
So far so good
Response from Silk & Snow
Apr 01, 2022
Hi Angela,
Thank you for taking the time to reach out and share your feedback up to date. Happy sleeping!
All the best,
Michelle
Tracy O
Verified Buyer
Adjustable Pillow (Retail)
Very nice pillow, love the texture of the fill. Not as plump as I expected.
Response from Silk & Snow
Apr 01, 2022
Hi Tracy,
We thank you for taking the time to reach out and share your feedback about your pillow. We will be sure to follow up with the team regarding your insight and if you have any other questions about your pillow please send us an email at hello@silkandsnow.com.
Sincerely,
Michelle
Jenny T
Verified Buyer
S&S Hybrid Mattress
So far we love it. Not to hard or soft
Response from Silk & Snow
Apr 01, 2022
Hi Jenny,
We are happy to hear you love your new S&S Hybrid mattress so far. Thank you for taking the time to write to us. Here's to many more cozy nights ahead!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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