4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Nicole
Verified Email
Pillow - Standard
I’ve had my new pillow for about a month now. I feel like I’ve been getting such better sleep since using it. The pillow is the perfect mix between firm and supportive, but the soft outer layer makes it so comfortable. This is exactly what I have been looking for in a pillow. I also feel like the price of the pillow was very fair for the quality. Very happy!
Nicole W
Verified Buyer
Adjustable Pillow (Retail)
I’ve had my new pillow for about a month now. I feel like I’ve been getting such better sleep since using it. The pillow is the perfect mix between firm and supportive, but the soft outer layer makes it so comfortable. This is exactly what I have been looking for in a pillow. I also feel like the price of the pillow was very fair for the quality. Very happy!
Response from Silk & Snow
Mar 25, 2022
Hi Nicole,
Thank you so much for reaching out to share your experience with us. We are so pleased you are enjoying your new pillow and feel like you are sleeping better now too! Here's to many more nights of cozy sleep to come!
All the best,
Michelle
Lucille L
Verified Buyer
Couverture lestée tissée à la main
J adore
Response from Silk & Snow
Mar 25, 2022
Bonjour Lucille,
Nous apprécions vraiment que vous preniez le temps de nous écrire et de partager vos commentaires positifs. Bon dodo!
Cordialement,
Michelle
Brian F
Verified Buyer
Egyptian Cotton Sheet Set
Awesome and worth the wait!!
Response from Silk & Snow
Mar 25, 2022
Hi Brian,
Thank you for taking the time to reach out and share your feedback regarding your new Egyptian Cotton sheets. Wishing you many more comfy nights of cozy sleep to come!
All the best,
Michelle
Hannah
Verified Email
Flax Linen Duvet Cover
First I will acknowledge that I do LOVE my flax linen duvet cover. It softens up so nicely over time and it is beautiful. The reason I am giving 2 stars is that I have only owned it for 13 months and I just found quite a large hole in the duvet!!! For an almost $300 duvet cover I was shocked. I have owned much much cheaper ones from home sense for years and years and have never had this problem. I was so disappointed but I hoped that Silk & Snow would stand by their product as I am only one month out of the warranty period. Nope... after a frustrating back and forth with their customer service I disappointingly was told multiple times that there is nothing they can do for me which makes me think this may be a standard issue and not just a one off as they were so adamant about their warranty. I would have hoped that a company selling 'quality' products would stand by their products enough to replace them when something like a hole appears. I just spent another $400 with this company on their weighted blanket and another pillow which I was so excited about but I think I am going to have to return them because now I am unsure of the quality of their products long term. I don't want my $300 weighted blanket falling apart one month after the warranty ends.
Edit: Hi Michelle, no I was not offered the option of a return to my original bedding that I am experiencing an issue with. I was offered the return for the recently purchased weighted blanket that I am returning as I am not confident on the quality of your products as you don’t stand by them! I would love the option for a return to my duvet cover so I can purchase another so please email me to initiate that!
Edit: Hi Michelle, no I was not offered the option of a return to my original bedding that I am experiencing an issue with. I was offered the return for the recently purchased weighted blanket that I am returning as I am not confident on the quality of your products as you don’t stand by them! I would love the option for a return to my duvet cover so I can purchase another so please email me to initiate that!
Response from Silk & Snow
Mar 18, 2022
Hi Hannah,
We thank you for taking the time to share your feedback regarding your Silk & Snow bedding. We can see that you have since been in communication with customer service and have decided to proceed with a return. We are sorry that the quality was problematic for you and will be sure to discuss this further within the team. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Celine G
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Perfect...
Response from Silk & Snow
Mar 25, 2022
Awesome, Celine! Thank you for letting us know how you are liking your new Flax Linen bedding. Stay cozy!
All the best,
Michelle
Nicole M
Verified Buyer
Muslin Coverlet
Not as soft as my toddlers Muslin blankets. Also good to note the material does not stand up well to claws from pets or snags.
Response from Silk & Snow
Mar 25, 2022
Hi Nicole,
Thank you for taking the time to write to us and share your experience regarding your Muslin Coverlet. We appreciate your insight on the matter and will be sure to bring your comments up to the team internally for further discussion. We are always searching for ways to enhance our products and services where we can and appreciate your insight. If you have any other questions about your order please send us an email at hello@silkandsnow.com.
Sincerely,
Michelle
Christine L
Verified Buyer
Adjustable Pillow (Retail)
I have purchased at least 20 pillows over the years and this is by far the best pillow I have ever purchase. It’s actually my 3rd S&S pillow. Have one in every bed - house & cottage
Response from Silk & Snow
Mar 25, 2022
Hi Christine,
Fantastic news! We are so pleased to hear that after a long search you have finally found the perfect pillows for you. Thank you for taking the time to write to us and share your positive feedback. Stay cozy!
All the best,
Michelle
nora h
Verified Buyer
Down Alternative Duvet/Comforter
Very cozy!
Response from Silk & Snow
Mar 25, 2022
Amazing, Nora! We are thrilled you are enjoying your new Down Alternative Duvet. Here's to many more comfy & cozy nights ahead!
All the best,
Michelle
Elise M
Verified Buyer
Flax Linen Duvet Cover
NA
Response from Silk & Snow
Mar 25, 2022
Hi Elise,
Thank you for the 5 star review! Stay cozy!
All the best,
Michelle
Rachelle B
Verified Buyer
Incredible! Took a little getting used to it but now it’s amazing. No more pain in my knees hips and back. I can sleep on my stomach side or back with no issues. Totally worth every penny. 5++++ stars!
Response from Silk & Snow
Mar 25, 2022
Hi Rachelle,
We are so glad that you are finding your new S&S mattress sleep experience to be amazing! Thank you for taking the time to reach out and share your feedback with our company. Happy sleeping!
All the best,
Michelle
Rachelle B
Verified Buyer
Adjustable Pillow (Retail)
I wanted to love this pillow but it’s awful. Uncomfortable and I will never use it. Complete waste of money.
Response from Silk & Snow
Mar 18, 2022
Hi Rachelle,
Thank you for letting us know our pillow is not suitable for your needs. As you do not wish you use it we recommend you initiate a return by sending us an email at hello@silkandsnow.com within your 100 Night Trial.
Sincerely,
Michelle
Ed J
Verified Buyer
S&S Hybrid Mattress
AAA
Response from Silk & Snow
Mar 25, 2022
Awesome, Ed! Thank you for the 5 star review, happy sleeping!
All the best,
Michelle
Dorothy R
Verified Buyer
I bought the all memory foam mattress not the hybrid. I am a side sleeper with arthritis in my hips and shoulders. The mattress is not as soft as I thought it would be but still not firm enough that it is giving me pain. I have been getting a better sleep with this mattress then I have in a long time. I would definitely recommend this mattress to my family and friends.
Response from Silk & Snow
Mar 25, 2022
Hi Dorothy,
We appreciate you taking the time to reach out and share your experience regarding your new S&S mattress. It is very common for the body to need a small adjusment period to get used to the new sleep surface but this should subside the more you use it. We wish you many more nights of restful sleep to come!
All the best,
Michelle
Edson R
Verified Buyer
Storage Bed
I am very pleased with the purchase and with the whole experience I had with customer service. My bed arrived very fast but unfortunately with a cracked foot on the headboard, damage that seems it happened during the delivery process. However I had no headache or any difficulty in having my headboard replaced. My replacement transaction was made with a very attentive, professional agent called Léa-Jeanne who simply made the whole process effortless and very easy for me. I got my new headboard in less than 10 days since we started the replacement process. I am very happy with every aspect of my interaction with Silk and Snow and no doubt I will look nowhere else when I think about renew my bed or/and mattress.
Response from Silk & Snow
Mar 25, 2022
Hi Edson,
Thank you for taking the time to reach out and share your feedback regarding your experience with our brand. We will be sure to share your kudos along to our customer service team and let them know of this positive feedback. While we understand there was a damaged piece received upon delivery we are glad that the replacement has since been received and you are now enjoying your new Storage Bed. Wishing you many more cozy nights ahead!
All the best,
Michelle
Christine S
Verified Buyer
S&S Hybrid Mattress
So far so good….we are on night 3!
Ordering was easy, delivery was quick. Set up was also simple but we decided to give it a full 24 hours before sleeping on it cause it wasn’t fully expanded. It’s been three nights. Very comfy, slight smell but it will go away with time. Fingers crossed it stays this good a few months or years down the road.
Ordering was easy, delivery was quick. Set up was also simple but we decided to give it a full 24 hours before sleeping on it cause it wasn’t fully expanded. It’s been three nights. Very comfy, slight smell but it will go away with time. Fingers crossed it stays this good a few months or years down the road.
ivana r
Verified Buyer
S&S Organic Mattress - US
We love our mattress. Love that it is safe to sleep on. Love how well we sleep and how comfortable it is.
Response from Silk & Snow
Mar 25, 2022
Hi Ivana,
We are so glad you love your new Organic mattress and sleeping comfortably! Thank you for taking the time to reach out to us. Wishing you many more cozy nights of restful sleep ahead!
All the best,
Michelle
Patrice F
Verified Buyer
Egyptian Cotton Duvet Cover
Rescently Purchased New Queen Duvet Cover: Good quality, attractive light blue colour, feels nice against the skin.
Response from Silk & Snow
Mar 25, 2022
Hi Patrice,
Thank you for taking the time to reach out and share your positive feedback regarding your new Egyptian Cotton Duvet cover. Stay cozy!
All the best,
Michelle
Jennifer P
Verified Buyer
S&S Hybrid Mattress
I have not stopped talking to anyone with ears about my hybrid mattress, platform, pillows and duvet. Every night feels like I'm crawling into a dream, which you may think is dramatic but believe me.. it isn't. My order processed in 3 days, and was delivered within two hours of my email confirmation that it had been shipped. My excitement brought a strength out in me I've never seen, to the point I set everything up solo in under 2 hours. Seriously can't say enough good things about Silk and Snow, I'm obsessed and my family and friends will soon cut ties if I don't stop bragging how well slept I am.
Response from Silk & Snow
Mar 25, 2022
Wow, Jennifer! Thank you so much for taking the time to share your amazing experience with Silk & Snow. We are absolutely thrilled to hear everything is going so well and that you are recommending us to all of your family and friends. Here's to many more comfy nights of cozy sleep to come!
All the best,
Michelle
Willamina W
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Great product and fast delivery
Response from Silk & Snow
Mar 25, 2022
Hi Willamina,
We are thrilled you are enjoying your new Flax Linen bedding! Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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