4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Amber I
Verified Buyer
Down Alternative Duvet (Promo)
Company was great that this promo came after I had purchased the mattress and they honoured it as it was within the trial period. Love our new duvet
Response from Silk & Snow
Mar 04, 2022
Hi Amber,
Thank you for taking the time to share your experience with Silk & Snow. Wishing you many more comfortable nights of rest to come!
All the best,
Michelle
Amber I
Verified Buyer
S&S Hybrid Mattress
Love our new mattress!!
Response from Silk & Snow
Mar 04, 2022
Excellent news, Amber! Thank you for taking the time to share your feedback regarding your new Hybrid mattress. Happy sleeping!
All the best,
Michelle
Natalie D
Verified Buyer
Silk Pillowcase
I had to send back a pillowcase and they were prompt, very hospitable and it was shipped immediately. Thank you.
Response from Silk & Snow
Mar 04, 2022
Hi Natalie,
Thank you for reaching out to share your feedback regarding your experience with our brand. We wish you many more cozy nights of happy sleep to come!
All the best,
Michelle
Anna D
Verified Buyer
S&S Hybrid Mattress
I am very happy with the purchase of our new bed and mattress from Silk and Snow. The customer service department was fantastic when I called them by phone, answering all of my questions efficiently and professionally. The goods arrived quickly and the packaging was very good. The assembly was easy. We are delighted with our experience at sIlk and Snow and really love that it is a Canadian company, to boot!
Response from Silk & Snow
Mar 04, 2022
Hi Anna,
Thank you for taking the time to write to us and share your experience with your new Silk & Snow products. We are so pleased to hear everything had worked out so well and appreciate your support. Here's to staying cozy!
All the best,
Michelle
Michael S
Verified Buyer
Storage Bed
Perfect
Response from Silk & Snow
Mar 04, 2022
Hi Michael,
We appreciate you taking the time to write to us and share your feedback. Happy sleeping!
All the best,
Michelle
Gabrielle T
Verified Buyer
Adjustable Pillow (Retail)
I was abit skeptical about these pillows. But we’ve had them for almost a month and we are very happy! Good support for a back and side sleeper.
Response from Silk & Snow
Mar 04, 2022
Hi Gabrielle,
Thank you for letting us know you are so pleased with your new pillows! We wish you many more comfortable nights of restful sleep to come.
All the best,
Michelle
Gabrielle T
Verified Buyer
Hand Knitted Weighted Blanket
Absolutely love this blanket. Purchased the smallest size because I was worried about the weight of washing it in my laundry machine. I find it warm, cozy and easy to wash.
Response from Silk & Snow
Mar 04, 2022
Hi Gabrielle,
We are very happy to know you love your new Weighted Blanket. Thank you for taking the time to reach out to us. Stay cozy!
All the best,
Michelle
Anusha D
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Purchased Flax linen fitted sheets (oat color, king size). Am happy about the quality of the material, although a bit disappointed with the fitting (as I have a Silk and snow memory foam mattress as well). The pillow set do not have zip and the pillows slip over a period of time. But am happy with the color and feeling of linen. Mixed feelings but a happy sleeper.
Response from Silk & Snow
Mar 04, 2022
Hi Anusha,
Thank you for sharing your feedback regarding your new Flax Linen fitted sheet and pillowcases. We are happy that you are enjoying the quality but understand there are some aspects that were not as expected. If you find at any time that these Flax Linen sheets are not suitable for your needs, please email us at hello@silkandsnow.com within your 100 Night Trial.
All the best,
Michelle
Melissa R
Verified Buyer
S&S Hybrid Mattress
I bought this bed because of the good reviews, Canadian-made, and price point. I have had this bed for 1 month.
Pro: very comfortable, I normally have back pain but haven't had any with this bed even though it is firmer than I expected
Good height
Easy to unpack and put together, quick delivery
I often sit on the edge of the bed before laying down and the edge is not sinking at all.
Cons:
I bought the matching bed frame and it slides around a fair amount on our hardwood floors
Overall I don't have regrets and am very pleased with this bed :)
Pro: very comfortable, I normally have back pain but haven't had any with this bed even though it is firmer than I expected
Good height
Easy to unpack and put together, quick delivery
I often sit on the edge of the bed before laying down and the edge is not sinking at all.
Cons:
I bought the matching bed frame and it slides around a fair amount on our hardwood floors
Overall I don't have regrets and am very pleased with this bed :)
Response from Silk & Snow
Mar 01, 2022
Hi Melissa,
We thank you for reaching out and taking the time to share your feedback with your Hybrid mattress and Storage Bed. We are very happy your mattress is very comfortable and that you are pleased. Stay cozy!
All the best,
Michelle
Chris O
Verified Buyer
Adjustable Pillow (Retail)
The best pillow I’ve slept on yet!
Response from Silk & Snow
Mar 01, 2022
Hi Chris,
Excellent news! We are so happy this is the best pillow you've ever used and appreciate you reaching out and sharing your feedback with us. Here's to many more restful nights of happy sleep to come!
All the best,
Michelle
Dianne R
Verified Buyer
Excellent service from ordering to delivery!
Response from Silk & Snow
Mar 01, 2022
Aweome, Dianne! We are very happy you have had such a great experience with our brand. Thank you for reaching out and sharing your feedback. Happy sleeping!
All the best,
Michelle
Cynthia B
Verified Buyer
Couverture lestée tissée à la main
Je suis en amour avec ma couverture!! Fini les mal de jambes et les insomnies merci
Response from Silk & Snow
Mar 01, 2022
Bonjour Cynthia,
Merci beaucoup pour vos commentaires positifs! Nous apprécions vraiment que vous preniez le temps de nous écrire. Bon dodo !
Cordialement,
Michelle
Dale S
Verified Buyer
S&S Hybrid Mattress
We love our mattress! (and frame and protector). We got the king size and have been sleeping on it for close to 5 months now and it's been wonderful. I would consider myself to like soft or cushy beds, and though this is considered medium firm (or even firmer?) it is still so comfortable and cushy and not too hard at all. The firmness is like a hug in the best way. I also love that Silk and Snow is a Canadian company that has environment in mind!
Response from Silk & Snow
Mar 01, 2022
Hi Dale,
Thank you for taking the time to share your experience with Silk & Snow. We are so thrilled you are finding it so comfortable and that you love your Hybrid mattress. Here's to many cozy nights of comfy sleep to come!
All the best,
Michelle
Rahul M
Verified Buyer
Hand Knitted Weighted Blanket
Sleep like a cuddled baby :)
Response from Silk & Snow
Mar 01, 2022
Awesome, Rahul! We are so glad you are sleeping so soundly now with your new Weighted Blanket. Happy sleeping!
All the best,
Michelle
JONAS M
Verified Buyer
S&S Hybrid Mattress
Excellent experience, great product!
Response from Silk & Snow
Mar 01, 2022
Hi Jonas,
Thank you for taking the time to share your feedback with us. Here's to many more comfortable nights of restful sleep to come!
All the best,
Michelle
Penny S
Verified Buyer
Muslin Quilt
Oh my goodness…this is the best blanket ever! Somehow soft, fluffy and lightweight on your body but warm enough for those cold winter nights. I will never buy a conventional blanket again. Love…love…love.
Response from Silk & Snow
Mar 01, 2022
Amazing, Penny! We are thrilled to hear you absolutelty love your new Muslin Quilt. Thank you for taking the time to share this news with us. Happy sleeping!
All the best,
Michelle
Susan V
Verified Buyer
Adjustable Pillow (Retail)
I love the chipped memory foam but had to take the inner foam pillow out of the padded outer case in order to have the pillow malleable enough to mold to my neck otherwise it wouldn't mold properly. Actually, I could do with some more chips to make it a bit fatter, any chance of purchasing more?
Response from Silk & Snow
Mar 01, 2022
Hi Susan,
We appreciate you taking the time to share your feedback with us regarding your new pillow. For further assistance on receiving more foam fill, please contact us at hello@silkandsnow.com.
All the best,
Michelle
Mark Frankelson
Verified Buyer
S&S Hybrid Mattress
Finally received the mattress, not sure what happened with FedEx but it did take 2 months to get it. So far it seems to be quite comfortable. Will update review after a week or so.
Response from Silk & Snow
Jan 17, 2022
Hello Mark,
We appreciate you taking the time to share your delivery feedback with us so far. We understand and are sorry for any frustration experienced due to the speed of resolution in regards to your mattres shipment. We have taken a look at your order and can see you are in communication with a member of the team who is assisting you further to ensure you are satisfied with your new purchase. Once again, we apologize for the way your situation has developed and it is important to us to make things right.
Sincerely,
Michelle
Debra C
Verified Buyer
Wool Dryer Balls
Very happy with my linen sheets and the customer service. Love supporting a good Canadian company!
Response from Silk & Snow
Mar 01, 2022
Hi Debra,
Thank you so much for your support! We appreciate you taking the time to reach out and share your positive feedback. Stay cozy!
All the best,
Michelle
Michael D
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Beautiful
Response from Silk & Snow
Mar 01, 2022
Great news, Michael! We thank you for reaching out and sharing your feedback with us. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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