Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Melanie L
Jan 18, 2022
Verified Buyer
Cadre de lit avec tête de lit
Very happy with our purchase. Looks good and seems sturdy. The delivery was very fast. Love it!
Response from Silk & Snow
Jan 23, 2022
Hi Melanie, Awesome news! We are so thrilled you are happy with your purchase and had such a good experience with our brand. Happy sleeping! All the best, Michelle
Kristen S
Jan 18, 2022
Verified Buyer
Adjustable Pillow (Retail)
My partner got one and loved it so much that I purchased one for myself. It’s the perfect mix of support, firmness, and softness. I’ve noticed that the neck pain I typically experienced when I woke up has decreased. The ability to remove stuffing is an added bonus.
Response from Silk & Snow
Jan 22, 2022
Great news, Kristen! Thank you for sharing your positive experience with us. We are so pleased your neck pain is decreasing as well. All the best, Michelle
Shirley M
Jan 18, 2022
Verified Buyer
Wool Dryer Balls
These balls are great for keeping the duvet cover as new!
Response from Silk & Snow
Jan 22, 2022
Hi Shirley, That is great news! Thank you for taking the time to write to us and share your experience with your new Wool Dryer Balls. All the best, Michelle
Shirley M
Jan 18, 2022
Verified Buyer
Platform Bed
So easy to put together. Sturdy and looks great. This was our 4year old granddaughter first big bed. She absolutely loves it.
Response from Silk & Snow
Jan 22, 2022
Hi Shirley, Thank you for taking the time to write to us and share your feedback on your Platform Bed. We are so thrilled your granddaughter loves her new frame! All the best, Michelle
Amelia S
Jan 18, 2022
Verified Buyer
S&S Hybrid Mattress
Love it so far!
Response from Silk & Snow
Jan 22, 2022
Hi Amelia, We are so pleased you are loving your Hybrid mattress. Stay cozy! All the best, Michelle
Owen S
Jan 18, 2022
Verified Buyer
S&S Hybrid Mattress
Amazingly comfortable
Response from Silk & Snow
Jan 22, 2022
Hi Owen, That is excellent news! We wish you many more amazingly comfortable nights to come. All the best, Michelle
Jessica M
Jan 18, 2022
Verified Buyer
Flax Linen Duvet Cover
I recently received my duvet cover and pillow cases and was very impressed with the quality. They’re beautiful sheets. Unfortunately I had to return as the colour didn’t suit. I ordered the colour “Oat” and it was more grey than natural. Beyond that- I would absolutely order from Silk and Snow again!
Response from Silk & Snow
Jan 22, 2022
Hi Jessica, We appreciate your feedback on your Flax Linen Duvet cover. We are sorry it was not the right colour for you and appreciate you taking the time to share your experience with us. All the best, Michelle
Robert M
Jan 18, 2022
Verified Buyer
Flax Linen Duvet Cover
Flax duvet cover shed a lot of fibres during drying cycle as expected. Messy! Ties are very short ans seem to be quite fragile. LL Bean and Land’s End duvet covers are significantly better. All Season duvet lacks necessary sewing to keep down in place after prolonged use.
Response from Silk & Snow
Jan 23, 2022
Hello Robert, We appreciate you taking the time to write to us and share your feedback. We are sorry that you are experiencing difficulties with your Duvet Cover. If you find that it is not satisfactory you can initiate a return as you are within your 100 Night Trial. To do so, please email us at hello@silkandsnow.com. Once again, we apologize for the experience you have had with our brand. Sincerely, Michelle
Jean-Sébastien D
Jan 17, 2022
Verified Buyer
Couverture lestée tissée à la main
I Love it. Nice quality and very confortable. I'm using it every day.
Response from Silk & Snow
Jan 22, 2022
Hi Jean-Sébastien, We really appreciate you taking the time to reach out and share your feedback with your new blanket. Stay cozy! All the best, Michelle
Vanessa S
Jan 17, 2022
Verified Buyer
Flax Linen Duvet Cover
I ordered the queen size duvet set in olive green. Unfortunately, the duvet cover and the shams are noticeably different shades of green. There is also a large pull on the duvet cover which I noticed after the first wash. I used the wool dryer balls I purchased and washed the duvet cover separately. The fabric is nice however these two issues make it not worth the purchase in my opinion. Looking for other olive green linen duvet cover options now.
Response from Silk & Snow
Jan 22, 2022
Hi Vanessa, Thank you for taking the time to reach out and share your experience. We are sorry you are not finding your Flax Linens to be suitable for you and understand if you wanted to opt for a return. If you would like to proceed with this option, please email us at hello@silkandsnow.com. Sincerely, Michelle
Shannon
Jan 17, 2022
Verified Email
I can’t say enough about this mattress.I’ve only had it for a week but it is the best sleep I’ve experienced in a very long time. I would not hesitate to recommend this company & or its products. The customer service is amazing and being a Canadian brand is what initially sold me! You will not be disappointed!
Shannon B
Jan 17, 2022
Verified Buyer
This is no disappointment here! This mattress is a dream it is like sleeping on a cloud, for years I have suffered with insomnia I had no idea that possibly my mattress was the issue until I tried this one. I have had such a restful sleep I feel alive again -- thank you Silk and Snow for not only creating an amazing mattress but also that you are Canadian brand which is what sold me in the first place. The customer service that I have received from purchasing to inquiring about other products has been such an amazing experience. I will continue buying and recommending any product from this company without hesitation.
Response from Silk & Snow
Jan 22, 2022
Wow, Shannon! What fantastic feedback to receive. We are so thrilled your Organic mattress is like sleeping on a cloud! Thank you for reaching out and sharing such positive comments. All the best, Michelle
Cynthia N
Jan 17, 2022
Verified Buyer
Wool Dryer Balls
Love my new dryer balls. They do a good job of keeping clothes etc separated in the dryer without using dryer sheets.
Response from Silk & Snow
Jan 22, 2022
Hi Cynthia, We are so pleased you are loving your new Wool Dryer Balls! Thank you for taking the time to reach out. All the best, Michelle
Kerry G
Jan 17, 2022
Verified Buyer
Flax Linen Duvet Cover
Amazing! I was a bit skeptical of the flax linen having had cotton sheets forever. But these are a game changer! Bed feels warmer (on these very cold Canadian nights) and having a better sleep since the change. Looking forward to trying them in the summer months too!
Response from Silk & Snow
Jan 22, 2022
Hi Kerry, We appreciate you taking the time to reach out and write to us. We are very glad your Flax Linens are keeping you cozy during these chilly nights! All the best, Michelle
Rosine L
Jan 17, 2022
Verified Buyer
Down Alternative Duvet
Got the All Season down alternate duvet. Love it. Try to get one for my niece. Rosie
Response from Silk & Snow
Jan 22, 2022
Great to hear, Rosine! Thank you for taking the time to write to us. We are so pleased your Down Alternative Duvet is a hit and you are getting another one for your niece. Happy sleeping! All the best, Michelle
Sara S
Jan 17, 2022
Verified Buyer
Hand Knitted Weighted Blanket
Love this item!!
Response from Silk & Snow
Jan 22, 2022
Hi Sara, Thank you for reaching out and sharing that you love your Weighted Blanket and we are so pleased to hear your feedback! Here's to many more nights of cozy sleep to come! All the best, Michelle
kristie k
Jan 17, 2022
Verified Buyer
Hand Knitted Weighted Blanket
My granddaughter loves her new weighted blanket! Great material and great quality! Thank you!
Response from Silk & Snow
Jan 22, 2022
Hi Kristie, Thank you for letting us know the good news! We really appreciate you taking the time to reach out and share how your grand daughter loves her new Weighted Blanket! All the best, Michelle
Customer
Jan 17, 2022
Verified Buyer
Love it. No smell. Great sleep.
Response from Silk & Snow
Jan 22, 2022
Wonderful, Krystina! We are so thrilled your new mattress is working out so well. Thank you for sharing your experience with us! All the best, Michelle
Kaitlin R
Jan 17, 2022
Verified Buyer
Upholstered Bed Frame with Headboard
I am very impressed with my bed frame!
Not only do I love the colour, the height is
perfect, and I really like the Velcro for the slats!
Response from Silk & Snow
Jan 22, 2022
Hi Kaitlin, We are so pleased you are very impressed! Thank you for taking the time to write to us and share your feedback on your Bed Frame with Headboard. All the best, Michelle
Kristin B
Jan 17, 2022
Verified Buyer
Egyptian Cotton Sheet Set
Sheets are nice and soft. Color was a little more on the blue side than I expected (I ordered the dusk grey). I love that there is a label to indicate long end. I’ve only done 1 wash but they washed up well. My biggest complaint is that the pillow case should have a fold over to keep my pillow inside. I have king sheets with king pillows and they are constantly falling out. Even the cheapest sets are coming with the food over now.
Response from Silk & Snow
Jan 22, 2022
Hi Kristin, We appreciate you taking the time to reach out and share your insight with the team. Thank you for letting us know how your experience is going and we will be sure to discuss your feedback amongst the team as we are always looking for ways to enhance our products. All the best, Michelle All the best,
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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