4.6
From 1
to 5
Reviews
21597
Recommend
10 / 10
TrustScore
9.29 / 10
Michel L
Verified Buyer
Wool Dryer Balls
Je viens de recevoir mes balles de laine. Je les ai utilisés une seule fois à date. Elles ne sont pas bruyantes et diminuent le temps de séchage, particulièrement avec des serviettes. Elles contribuent également à diminuer les plis et assouplir le linge. Bon achat.
Response from Silk & Snow
Jan 21, 2022
Bonjour Michel,
Nous vous remercions de partager votre expérience. Merci d'avoir pris le temps de nous écrire.
Cordialement,
Michelle
Fiona M
Verified Buyer
Love this mattress, though we have only used it for a few days. Just enough firmness and give for good support for back and hips.
Response from Silk & Snow
Jan 21, 2022
Hi Fiona,
We are so happy you love your new Organic mattress. Here's to many more cozy nights to come!
All the best,
Michelle
Michelle G
Verified Buyer
Wool Dryer Balls
The dryer balls are small but awesome
Response from Silk & Snow
Jan 21, 2022
Hi Michelle,
Thank you for sharing your experience with your Wool Dryer Balls! We appreciate you taking the time to reach out.
All the best,
Michelle
Fanny B
Verified Buyer
Cadre de lit avec tête de lit
Très satisfaite. Par contre, il n’y avait aucun manuel d’instruction dans la boîte.
Response from Silk & Snow
Jan 21, 2022
Bonjour Fanny,
Merci d'avoir pris le temps de nous écrire. Nous apprécions que vous partagiez votre expérience avec votre Cadre de lit avec tête de lit. Bon dodo!
Cordialement,
Michelle
Dana R
Verified Buyer
Wool Dryer Balls
Great product! Exactly as advertised!
Response from Silk & Snow
Jan 21, 2022
Thank you, Dana! We really appreciate you taking the time to reach out and share your feedback.
All the best,
Michelle
Cynthia Meek
Verified Buyer
Adjustable Pillow (Retail)
Terrible company to deal with. Part of my order got lost. They did not even follow up before Christmas to make sure I got it before Christmas. Thank you for making sure I didn’t receive it on time so I was 1 gift short. They could not have cared less. Their reply to my complaint is lame. In other words, we did nothing for you and would do the same in the future.
Response from Silk & Snow
Jan 11, 2022
Hi Cynthia,
We are sorry to hear of your difficult delivery experience and understand how frustrating it can be not to receive your order on time during the holidays. We have reached out via email to offer further insight on this case as it is important to us to ensure we help out all of our customers as best as we can. Once again, we apologize for the inconvenience you have experienced so far with our brand and team.
Sincerely,
Michelle
Véronique G
Verified Buyer
Down Duvet
Nous avons acheté la couette de duvet légère et elle est parfaite, même par ces nuits de - 25ºC. La maison descend à 17 ºC la nuit, et cette couette nous garde à une température très confortable. Au début, nous hésitions à choisir la légère, mais nous sommes très heureux d’avoir opté pour celle-là. La quatre saisons aurait définitivement été beaucoup trop chaude pour nous. De plus, elle respire très bien - nous l’avons combinée avec la housse en coton égyptien de Silk & Snow.
Response from Silk & Snow
Jan 21, 2022
Bonjour Véronique,
Nous sommes ravis que votre nouvelle couette en duvet vous garde tellement à l'aise pendant la nuit. Merci d'avoir pris le temps de nous écrire. Bon dodo !
Cordialement,
Michelle
David A
Verified Buyer
Upholstered Bed Frame with Headboard
Easy to put together but overpriced for quality of bed. Fair price would be $300 absolute max. Pretty disappointed. Wish I had seen this in a showroom before purchasing. Will prob need to replace with something nicer at some point.
Response from Silk & Snow
Jan 12, 2022
Hello David,
Thank you for contacting us and sharing your experience in regards to your Bed Frame with Headboard. We are sorry that you are disappointed by the quality of your frame and can certainly assist you with a return if you would prefer as you are within your 30 day Trial test period. If you would like to initiate a return, please email us at hello@silkandsnow.com. Once again, we apologize your Bed Frame did not meet your expectations and we will be sure to follow up with the appropriate parties involved and share your feedback accordingly.
Sincerely,
Michelle
Irena E
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I received a fitted sheet and pillow cases just after Christmas. The fitted sheets fit my deep queen size mattress beautifully with room to spare. I washed the sheet and pillowcases first in cold water with no shrinkage. The fabric is of a medium weight and very soft. I will definitely be buying more products from this company as I am very satisfied with the quality of the product and the quick delivery.
Response from Silk & Snow
Jan 21, 2022
Excellent news, Irena! We are so glad you are enjoying your new Flax Linen sheets and thank you for taking the time to reach out and share your experience with us. Here's to many more comfortable nights to come!
All the best,
Michelle
Mike G
Verified Buyer
Hand Knitted Weighted Blanket
Really nice.
Response from Silk & Snow
Jan 21, 2022
Hi Mike,
We appreciate you taking the time to write to us and share your feedback. Happy sleeping!
All the best,
Michelle
Haley S
Verified Email
Sheet Set - Twin (white)
I really wanted to love these as they are super soft. Unfortunately they don't fit the queen mattress that I bought from here and they immediately stretched out after being washed. Every time I put them on the mattress they slowly lift on the sides until one side is completely untucked. It's too late to return them or I would have. Pros: very soft. Cons: Price point is extremely high, won't stay on mattress and they wrinkle very easily.
Response from Silk & Snow
Jan 12, 2022
Hello Haley,
Thank you for taking the time to write to us and share your experience with your Egyptian Cotton sheets. We are sorry that your sheets are not working out as mentioned however we did take a look at your order and you are still within your 100 Night Trial period which will end on January 20th, 2022. If you would like to initiate a return during this time please let us know at hello@silkandsnow.com at your earliest convenience.
Sincerely,
Michelle
Mitchell H
Verified Buyer
Down Duvet
So far so good.
Response from Silk & Snow
Jan 21, 2022
Hi Mitchell,
Thank you for reaching out and sharing your experience. Here's to many more cozy nights ahead!
All the best,
Michelle
Gail S
Verified Buyer
Egyptian Cotton Sheet Set
Took almost a month to receive my new sheet of sheets & pillow slips, but I love them. When I contacted customer service they were very pleasant & helpful.
Response from Silk & Snow
Jan 21, 2022
Hi Gail,
We appreciate you taking the time to reach out and share your feedback with our brand. We are sorry the delivery took longer than expected but we are glad the team was able to assist you during this time. Stay cozy!
All the best,
Michelle
Russell F
Verified Buyer
Hand Knitted Weighted Blanket
Wife loved it as a holiday gift. Not too heavy, just the right amount of "hug".
Response from Silk & Snow
Jan 21, 2022
Great news, Russell! We are so happy your wife loves her gift and thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Nadia C
Verified Buyer
S&S Hybrid Mattress
I am so disappointed 😔 I was expecting much more. After a week, it did not recover the shape it’s suppose to have. It is harder than I thought so not good for my back pain. And what to say about the FedEx delivery guy!!! Worst experience ever. Maybe that was his first day at work!
Response from Silk & Snow
Jan 12, 2022
Hello Nadia,
We appreciate your honest feedback and apologize for the way your delivery experience has unfolded and the condition of your mattress. We have looked into your order and a member of our team has since reached out to you via email to continue the conversation about your experience with our company so far. Once again, we are very sorry for the way your situation has developed and it is important to us to make things right.
Sincerely,
Michelle
Alicja P
Verified Buyer
Hand Knitted Weighted Blanket
It’s a beautifully looking blanket. My first ever weighed blanket. I was only hoping it will be a bit warmer otherwise I love it.
Response from Silk & Snow
Jan 21, 2022
Hi Alicja,
Thank you for taking the time to write to us. We appreciate your feedback on your Weighted Blanket and so glad you love it!
All the best,
Michelle
Genevieve C
Verified Buyer
Adjustable Pillow (Retail)
Those are amazing! Because you can personalise them, they fit your needs and it doesn't take many nights to have them adapted or tapped. The outside layer really feels like dawn and add an extra touch of comfort really much appreciated. Those pillow worth every penny :))
Response from Silk & Snow
Jan 21, 2022
Hi Genevieve,
We are so happy you are enjoying your new pillow! Thank you for taking the time to write to us and share you experience with our brand. We wish you many more comfortable nights of sleep ahead!
All the best,
Michelle
Stephanie M
Verified Buyer
Flax Linen Duvet Cover
Love it! Better with every wash!
Response from Silk & Snow
Jan 21, 2022
Hi Stephanie,
Awesome feedback! We are so thrilled you are loving your new Flax Linen Duvet Cover more and more. Happy sleeping!
All the best,
Michelle
Steven D
Verified Buyer
S&S Hybrid Mattress
I loved my products. High quality, great comfort. Stylish and worht every penny
Response from Silk & Snow
Jan 21, 2022
Thank you, Steven! We are so pleased you love your S&S products and thank you for taking the time to reach out to us. Here's to many cozy nights ahead!
All the best,
Michelle
Carolyn M
Verified Buyer
S&S Organic Mattress
Very impressed with this mattress so far. On the firmer side. Love that it is organic.
Response from Silk & Snow
Jan 21, 2022
We are so glad, Carolyn! Thank you for taking the time to write to us and share your feedback on your new Organic mattress. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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