4.6
From 1
to 5
Reviews
21597
Recommend
10 / 10
TrustScore
9.29 / 10
Edgar D
Verified Buyer
S&S Hybrid Mattress
First time buyer of a mattress in a box, wasn't sure what to expect... But this is the best mattress I've ever slept on
Donald Y
Verified Buyer
Egyptian Cotton Sheet Set
Sheets feel great and shipping was quick.
Response from Silk & Snow
Dec 22, 2021
Great, Donald! We are happy to hear that you’re enjoying your sheets.
Stay cozy,
Katie
Lynne E
Verified Buyer
S&S Hybrid Mattress
It was easy to place the order. The mattress was shipped & arrived quickly. So far we’ve been very pleased with how comfortable it is.
Stephen A
Verified Buyer
Down Alternative Duvet
Great comforter. It arrived quickly and on time. As expected.
Response from Silk & Snow
Dec 22, 2021
Excellent, Stephan! We are happy to hear that you’re enjoying your comforter.
All the best,
Katie
Allan Y
Verified Buyer
At first my wife and I thought our organic mattress was not firm enough but after a few nights we both experienced such a restful night’s sleep. My wife was experiencing a shoulder pain and after a couple of weeks this too has gone away. We are very happy about our decision on purchasing this mattress.
May we make a suggestion. If some method of grasping the mattress to facilitate movement of the mattress in moving location or for changing the position would be useful. R&A
May we make a suggestion. If some method of grasping the mattress to facilitate movement of the mattress in moving location or for changing the position would be useful. R&A
William K
Verified Buyer
5 weeks since receiving our mattress. Very supportive and comfortable as have hip and back issues. Love the return policy as also excellent. Tired of buying expensive mattresses and not living up to policies. Blessings.
David T
Verified Buyer
S&S Hybrid Mattress
Good mattress for the price. I warn being careful when placing other orders as I ordered a comforter and bed frame as well that was mixed up multiple times before I received the fulfilled order.
Cherie K
Verified Buyer
Hand Knitted Weighted Blanket
Love my pink 20 lb weighted blanket! I sleep so well.
Response from Silk & Snow
Nov 25, 2021
Hi Cherie,
We are so glad to hear you are enjoying your weighted blanket! Wishing you many more cozy nights :)
Sincerely,
Brooklyn
Samantha L
Verified Buyer
Mattress Protector
This protector saved my brand new S&S Hybrid Mattress from my cat who was not too happy about us moving houses and decided to pee on the bed. My cat has confirmed that it is 100% waterproof, thank goodness.
Response from Silk & Snow
Nov 25, 2021
Hi Samantha,
Thanks for taking the time to write us. Sounds like your cat just wanted to test the waters ;) but we are so glad to hear that you both are enjoying your S&S goodies!
Sincerely,
Brooklyn
Christopher F
Verified Buyer
S&S Hybrid Mattress
This is the best mattress I’ve owned, hands down. It’s somehow firm enough for my partner who likes a “firm” mattress and it’s soft enough for me to sleep on my side, which I could not do on our old mattress. Very happy!
Response from Silk & Snow
Nov 25, 2021
Hi Christopher,
Great news on all fronts! We are so glad you and your partner are getting a good night's sleep with your hybrid mattress. Wishing you many more restful nights :)
All the best,
Brooklyn
Kiyoko C
Verified Buyer
Upholstered Bed Frame with Headboard
Easy to put together and well made! Didn’t realize the slats would be tucked into the headboard, check there first! Customer service was very helpful and responded promptly
Response from Silk & Snow
Nov 29, 2021
Hi Kiyoko,
Thank you for your kind feedback! I will be sure to pass on your review to our team as well. Reviews like yours make our day! Happy sleeping!
All the best,
Claire
William D
Verified Buyer
Egyptian Cotton Sheet Set
Sheets are not as thick as I anticipated
They are comfortable
They are comfortable
Response from Silk & Snow
Nov 25, 2021
Hi William,
Thank you for taking the time to write to us, we appreciate your feedback. Wishing you many more comfy nights!
Sincerely,
Brooklyn
Sarah S
Verified Buyer
S&S Hybrid Mattress
This is the most comfortable mattress for side sleepers I have ever had. I am heavy, but there are literally no pressure point pains when I wake up. Loved it from day one.
Response from Silk & Snow
Nov 25, 2021
Hi Sarah,
Amazing! Thank you for taking the time to write to us. We are so glad to hear you are loving your hybrid mattress. Wishing you many more cozy nights :)
Sincerely,
Brooklyn
Trina M
Verified Buyer
We did a lot of research before ordering our Silk & Snow organic mattress. It was very important that our new mattress didn’t cause us to sleep hot (as many of these types of mattresses do), and that it didn’t cause back pain for us as one of us is a stomach/ side sleeper and the other a back/ side sleeper.
After laying on it the first time, I was concerned that the mattress would be too firm, but we committed to reserving judgement until after 30 days had passed.
For the first few days, we both had some minor aches after waking but they went away after getting moving over the next hour or so. After about a week that issue disappeared.
The bed seems to have enough support for sleep in any position, and my husband finds himself waking on his back sometimes, something that never happened with our previous mattress. It really is versatile in that sense.
It hadn’t occurred to me that our traditional “big brand” pocket coil pillow top mattress was making us hot, only that most of the home delivery/ rolled up mattress brands seem to have this undesirable feature. It was only after making the switch that it occurred to me that the memory foam pillow top was the issue! I can’t even tell you how big this improvement is! The latex and the wool mean the Silk & Snow organic is not hot at all! I didn’t realize how much of an issue this was for me until my smart watch sleep tracker demonstrated a vast improvement in my sleep. You can tell from the graph when we got our Silk & Snow mattress! This is a big deal for someone like me who has long been sleep deprived! That it is organic and Canadian-made means a lot to us too!
If you are reading this review because this mattress is on your radar, I’d encourage you give it a try and reserve judgement for 30 days! We sleep for about 1/3 of our lives and it might just be the mattress you didn’t even know you needed to make that 1/3 as high quality as possible!
After laying on it the first time, I was concerned that the mattress would be too firm, but we committed to reserving judgement until after 30 days had passed.
For the first few days, we both had some minor aches after waking but they went away after getting moving over the next hour or so. After about a week that issue disappeared.
The bed seems to have enough support for sleep in any position, and my husband finds himself waking on his back sometimes, something that never happened with our previous mattress. It really is versatile in that sense.
It hadn’t occurred to me that our traditional “big brand” pocket coil pillow top mattress was making us hot, only that most of the home delivery/ rolled up mattress brands seem to have this undesirable feature. It was only after making the switch that it occurred to me that the memory foam pillow top was the issue! I can’t even tell you how big this improvement is! The latex and the wool mean the Silk & Snow organic is not hot at all! I didn’t realize how much of an issue this was for me until my smart watch sleep tracker demonstrated a vast improvement in my sleep. You can tell from the graph when we got our Silk & Snow mattress! This is a big deal for someone like me who has long been sleep deprived! That it is organic and Canadian-made means a lot to us too!
If you are reading this review because this mattress is on your radar, I’d encourage you give it a try and reserve judgement for 30 days! We sleep for about 1/3 of our lives and it might just be the mattress you didn’t even know you needed to make that 1/3 as high quality as possible!
Response from Silk & Snow
Nov 25, 2021
Hi Trina,
Great news on all fronts! We are so thankful for you taking the time to write to us. We are so glad we could be a part of improving your sleep experience! Wishing you many more restful nights :)
All the best,
Brooklyn
Bhumi P
Verified Buyer
Down Alternative Duvet/Comforter
The quality of the comforter is great. It doesn’t make a crinkly sound like some comforters dowhen I’m moving around. I can’t speak to its durability as I’ve only had it for less than a month. This keeps me warm without keeping me hot. I feel like this may be a tad too warm for summer though. The only reason I took a star off is because of the size. It’s hard to find a duvet cover that’s 88 x 88 unless I purchase from them. I was only able to find a 86 x 86 cover at Ikea. It fit perfectly and the smaller size gives the comforter a fluffy look.
Response from Silk & Snow
Dec 22, 2021
Thank you for taking the time to write to us, Bhumi, we appreciate your feedback! We are glad to hear that you are enjoying your duvet.
All the best,
Katie
Marsha R
Verified Buyer
S&S Hybrid Mattress
Most restful sleep I've had in years! Definitely recommend! 👌🏻
Response from Silk & Snow
Nov 25, 2021
Hi Marsha,
Amazing news! We are so glad you are getting a great night's sleep. Wishing you many more restful nights :)
Sincerely,
Brooklyn
Cindy D
Verified Buyer
Egyptian Cotton Sheet Set
Excellent
Response from Silk & Snow
Nov 25, 2021
Awesome, Cindy! Thanks for taking the time to write us :) Happy sleeping!
Sincerely,
Brooklyn
Daniel K
Verified Buyer
S&S Hybrid Mattress
The mattress is okay, not as soft as I had expected. I am a bit disappointed compared to the write-up. However, the main reason for a 3 out of 5 is the Administration. First, our Unit number was not included in the address, I noticed this on the Confirmation Form and immediately inform them of this error. Yet it was not corrected and the mattress was sent out, which led to four days of major headaches. FedEx would not deliver it and could not change the address until informed to do so by the sending company. I phoned Silk & Snow 8 times but only got a recording to "phone back later" ..."later" ???, 5 minutes? an hour? a day? ... Finally I went to the FedEx local office with proof of purchase and a lot of begging and the mattress was delivered.
Michele G
Verified Buyer
Down Alternative Duvet
I wanted a Canadian made, down alternative, eco-friendly duvet. I found it here and it is for our Silk & Snow bed. We love our new duvet. Perfect weight, perfect warmth. Thank you.
Response from Silk & Snow
Dec 22, 2021
Oh wow! Thank you for the amazing feedback, Michele :) Here’s to many more nights of happy sleep!
All the best,
Katie
Julia R
Verified Buyer
Customer service was great. Delivery was quick. The mattress itself is a dream. It may be too soft for my bad back so I can’t give a full review since we may be exchanging it for the hybrid, but so far so good! I spent a lot of time looking for a “Perfect” mattress and so far Silk and Snow has held up to my standards. Will review again in a couple months
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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