Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21594
Recommend 10 / 10
TrustScore 9.29 / 10
Serge C
Sep 14, 2021
Verified Buyer
S&S Organic Mattress
After only 4 days of taking my order, I received my purchase at home in a box. As soon as it was unpacked, the bed took on your original shape perfectly. The making, the choice of materials and the quality of finish of this product are quite exceptional and very comfortable. The value for money is excellent, so I can only recommend this purchase to everyone. The only constraint, is the shifting of this 92 lbs box in your house, it is not that simple, especially for the elderly.

D'autre part, je suis un francophone et je doit féliciter très sincèrement Silm & Snow pour le service offert dans français impeccable, aussi bien au téléphone, dans les courriels,la commande, les factures, les documents de financement , etc. Un travail minutieux et très intentionnée tout à fait apprécié. Merci
Diana K
Sep 14, 2021
Verified Buyer
My king sized mattress arrived quickly. Because it has springs and is not just foam, it is quite heavy and awkward to move on your own - definitely you will need a couple of extra hands! There weren’t any unpacking instructions, which I also think would have been handy. Otherwise, the mattress is medium firm on the firmer side, and is great value for an all organic product. Very good sleeps on this mattress so far!
Response from Silk & Snow
Sep 23, 2021
Hi Diana! Thank you for taking the time to write to us, we appreciate your feedback! Here's to many more restful nights! All the best, Brooklyn
annie-claude c
Sep 14, 2021
Verified Buyer
Matelas S&S Hybride
Great sleeping. Feel like quality hotel.
Response from Silk & Snow
Sep 23, 2021
Wonderful, Annie-Claude! Here’s to many more nights of happy sleep! All the best, Brooklyn
bryan m
Sep 14, 2021
Verified Buyer
S&S Hybrid Mattress
The mattress was fine once it arrived, but all sorts of difficulties executing the order. I had to say I wanted to cancel and get a refund before they managed to get it right.
Response from Silk & Snow
Sep 14, 2021
Hi Bryan! Thank you for taking the time to send us a review, we appreciate your honest feedback. We are sorry to hear about the experience you had with executing the order and do apologise for any frustration that was caused. I wanted to assure you that we note all of the feedback that we receive - good and bad – and we pass it along to ensure that the proper training measures are in place. We do hope that you’re enjoying your Silk & Snow Hybrid mattress despite the difficulties you experienced. Sincerely, Brooklyn
Yurate B
Sep 14, 2021
Verified Buyer
We love the mattress. It is very comfortable and it gives us a very good night sleep. It is neither too soft, nor too hard, just right.
Response from Silk & Snow
Sep 23, 2021
Hi Yurate, Excellent news! We are so happy to hear that you’re enjoying your S&S Organic Mattress. Here's to many more restful nights! All the best, Brooklyn
Edward D
Sep 13, 2021
Verified Buyer
S&S Hybrid Mattress
Very pleased with the whole experience and overall quality of the mattress we purchased. Do your homework first on the type of sleeper you are as well as your weight. Sometimes, the type of mattress people think they need isn't correct. There is a bit of a science behind it.
Response from Silk & Snow
Sep 23, 2021
Hi Edward, Thank you for taking the time to write to us, we appreciate your feedback! Happy Sleeping! All the best, Brooklyn
Jennifer D
Sep 13, 2021
Verified Buyer
S&S Hybrid Mattress
Comfortable
Response from Silk & Snow
Sep 23, 2021
Thanks for your feedback, Jennifer! Happy Sleeping :) Sincerely, Brooklyn
Gurkaran Sarohia
Sep 13, 2021
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
We bought the organic mattress and linen sheets. The mattress is amazing, feels so good to sleep on latex vs memory foam and knowing the materials are all safe and organic is a plus. Unfortunately, the cutting tool provided cut into the mattress so our brand new mattress has a cut in in it. Super disappointing, so be extra careful even with the tool. The sheets are nice… linen takes a long time to break in and become soft so currently sleeping on super scratchy sheets. Hopefully they hold up like my other linens and I can keep them forever. So far happy with S&S.
Response from Silk & Snow
Sep 13, 2021
Hi Gurkaran, We are so glad to hear you are enjoying your new linen sheets! Once you have washed them a couple of times they should soften up. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights! All the best, Katie
Dave G
Sep 13, 2021
Verified Buyer
S&S Hybrid Mattress
The delivery on our mattress was so quick. Got it within 5 days. No smell like I had read. Very easy to put on the bed. It is so comfortable. The perfect amount of give and support. My husband and I were getting up in pain from our previous very expensive mattress. I couldn't fall asleep as my shoulders hurt so bad. We both are sleeping wonderfully and without pain. It takes a few days to fully decompress and it is a little soft on the edges, but it is fine now. Would recommend this mattress.
Response from Silk & Snow
Sep 23, 2021
Hi Dave, Great news on all fronts! Thank you for taking the time to write to us, we really appreciate your feedback. Here's to many more restful nights! All the best, Brooklyn
Marie-Claude J
Sep 13, 2021
Verified Buyer
S&S Organic Mattress
Very comfortable mattress! After two weeks we are very happy with our purchase. No more back pain!
Response from Silk & Snow
Sep 23, 2021
Hi Marie-Claude, Wonderful news! Here’s to many more nights of happy sleep! All the best, Brooklyn
Patricia C
Sep 13, 2021
Verified Buyer
it has only been one week and so far it is very nice to sleep on
Response from Silk & Snow
Sep 23, 2021
Wonderful, Patricia! Here’s to many more nights of happy sleep! All the best, Brooklyn
Janet W
Sep 13, 2021
Verified Buyer
S&S Hybrid Mattress
After much research on UTube I purchased the hybrid.. only been sleeping on it for a week but so far very good sleep. Customer service is excellent when I had shipping delivery issues. Thanks much…
Response from Silk & Snow
Sep 23, 2021
Great news, Janet! I will pass your kudos along to the customer service team. Thank you for taking the time to write to us! All the best, Brooklyn
Alan S
Sep 13, 2021
Verified Buyer
Egyptian Cotton Sheet Set
Silk and Snow delivers a stellar product! The craftsmanship is excellent! Kudos!
Response from Silk & Snow
Sep 13, 2021
Oh wow! Thank you for the amazing feedback, Alan :) Here’s to many more nights of happy sleep! All the best, Katie
Mario D
Sep 13, 2021
Verified Buyer
Couverture lestée tissée à la main
Really very high quality! We like a lot!
Response from Silk & Snow
Sep 15, 2021
Wonderful, Mario! Here’s to many more nights of happy sleep! All the best, Katie
Zoe P
Sep 13, 2021
Verified Buyer
S&S Hybrid Mattress
Loving it so far - super comfy…. Just the right amount of firmness
Response from Silk & Snow
Sep 23, 2021
Thank you for your feedback, Zoe! Happy sleeping :) Sincerely, Brooklyn
Andrew E
Sep 13, 2021
Verified Buyer
quick delivery. Professionally packaged and a comfortable mattress
Response from Silk & Snow
Sep 23, 2021
Hi Andrew! Thank you for taking the time to write to us, we appreciate your feedback. Happy Sleeping! Sincerely, Brooklyn
Tamara E
Sep 13, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Thank you for the wonderful blanket. We now call it the "magic blanket" at our house. It ensures a great night's sleep.
Response from Silk & Snow
Sep 13, 2021
Haha! That's excellent to hear, Tamara! We are so glad that you are enjoying your new weighted blanket. All the best, Katie
Jeff C
Sep 12, 2021
Verified Buyer
Adjustable Pillow (Retail)
Love it, have had nothing but good sleeps since the bed, mattress and pillows arrived. I’m a big fan now!
Response from Silk & Snow
Sep 13, 2021
Excellent news, Jeff! We are thrilled to hear that you're enjoying your pillow and getting a good night's sleep. Here's to many more restful nights! All the best, Katie
Sarah B
Sep 12, 2021
Verified Buyer
S&S Hybrid Mattress
Very comfortable. I sleep just as well, if not better, than on a traditional mattress.
Response from Silk & Snow
Sep 23, 2021
Hi Sarah, Great! We are happy to hear that you’re enjoying your S&S Hybrid Mattress!   All the best, Brooklyn
Stephanie G
Sep 12, 2021
Verified Buyer
Storage Bed
Great quality!!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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