Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Stéphane T
Jun 01, 2021
Verified Buyer
Matelas S&S Hybride
Very good mattress, semi-firm as I like them! Fast delivery, impeccable service!
Response from Silk & Snow
Jul 02, 2021
Thank you so much, Stéphane! Happy sleeping :) - Dane
Mary M
Jun 01, 2021
Verified Buyer
My mattress came in incredible time, I love that I am sleeping on something that isn't poison lol, 4 stars because it is a little firm for my liking, that can easily be solved with a topper and I don't mind that its firm because I do wake up in the morning without the urge to stay cozied and cuddled up in bed all day :) so maybe this should be a 5 star review :)
Response from Silk & Snow
Jul 02, 2021
We're okay with either rating, Mary! Just knowing that you're enjoying your bed so thoroughly is more than enough for us :) All the best and happy sleeping - Dane
Jeremy L
Jun 01, 2021
Verified Buyer
S&S Mattress
This is the best mattress I have ever slept on in the last 20 years . The infused silver cover is a real feature and the cover is really easy to remove for quick wash. Don’t forget the pillows.
Response from Silk & Snow
Jul 02, 2021
Thank you so much, Jeremy! We hope that you continue to have those wonderful nights of rest for many more years to come :) Happy sleeping - Dane
Carla S
Jun 01, 2021
Verified Buyer
Adjustable Pillow (Retail)
Very comfortable. I get hot at night so I wish it had a cooling layer,
Response from Silk & Snow
Jul 02, 2021
Hi Carla, thank you very much for that feedback. We will make sure to pass it along to our Product Development team :) All the best and happy sleeping - Dane
Elena B
Jun 01, 2021
Verified Buyer
S&S Hybrid Mattress
I am extremely pleased with this purchase. It is very comfortable and gives my the perfect support. The mattress did not required any 'breaking in' period of time, and from the day one it was like sleeping on a cloud!

We loved it so much that we, actually, just placed another order for one of our family members. Great job, "Silk&Snow" and keep your standards high!
Response from Silk & Snow
Jul 02, 2021
Thank you so much for your review, Elena! We really appreciate your recommendation and we hope that your family members and you are sleeping on Cloud 9 :) All the best - Dane
Patricia K
Jun 01, 2021
Verified Buyer
Down Alternative Duvet
Very warm. Good because I use it in the winter. (Was not aware that this company had different weights for different seasons). Over the course of a week it bunches up at the bottom of the duvet cover, due to the cover being a different size. Overall I am happy with this product & thought that their trial period was very fair. Arrived on time too!

PK
Response from Silk & Snow
Jul 02, 2021
Thank you so much for your feedback, Patricia! We're happy you're pleased with your product and company experience :) All the best - Dane
Kelly B
Jun 01, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Beautifully made and customer service is amazing. Great company to support as well.
Response from Silk & Snow
Jul 02, 2021
Thank you so much for your kind words, Kelly! We wish you nothing but the best :) - Dane
Julie D
Jun 01, 2021
Verified Buyer
S&S Hybrid Mattress
Love sleeping again
Response from Silk & Snow
Jul 02, 2021
We'll do anything to rekindle that spark, Julie! We're so happy that you're getting great nights of rest again :) All the best - Dane
Henry M
Jun 01, 2021
Verified Buyer
S&S Mattress
Outstanding everything that you said it would be very nice.
Response from Silk & Snow
Jul 02, 2021
We're so happy that you think so, Henry! Happy sleeping :) - Dane
Paulina L
Jun 01, 2021
Verified Buyer
Platform Bed
Great bed frame, exactly what I was looking for! :)
Response from Silk & Snow
Jul 02, 2021
We're thrilled to hear that, Paulina :) We hope you're having wonderful nights of rest! - Dane
Jeffrey H
Jun 01, 2021
Verified Buyer
S&S Hybrid Mattress
This is my favourite mattress I’ve ever owned
We had an Endy mattress previous to this one and we were happy with it but it slept very hot. The silk and Snow mattress while still feeling soft is both more supportive and cooler than our Endy was.
Customer service both phoned and emailed me multiple times to make sure everything was in order.
Love this bed
Response from Silk & Snow
Jul 02, 2021
We're so happy that both the mattress and the team left such a great impression, Jeffrey! We wish you nothing but wonderful nights of sleep :) - Dane
Anick S
Jun 01, 2021
Verified Buyer
Adjustable Pillow (Retail)
Elles sont hyper confortables! Je les adore.
Response from Silk & Snow
Jul 02, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Anick! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Tout le meilleur, Dane
Jasmin B
Jun 01, 2021
Verified Buyer
S&S Hybrid Mattress
Great
Response from Silk & Snow
Jul 02, 2021
Thanks, Jasmin! Happy sleeping :) - Dane
Max S
Jun 01, 2021
Verified Buyer
Egyptian Cotton Sheet Set
ORDERING, ACKNOWLEDGEMENT, SHIPPING INFO ALL WERE PERFORMED SMOOTHLY AND EFFICIENTLY. DELIVERY WAS IN TIME PROMISED. THE SHEETS AND PILLLOW CASES ARE HIGH QUALITY, AS PROMISED. WE ARE TWO SENIORS HAPPY WITH OUR PURCHASE. MAX AND ADRIENNE.
Response from Silk & Snow
Jul 02, 2021
Thank you so much, Max and Adrienne! We wish you both all the best :) -Dane
Jane A
Jun 01, 2021
Verified Email
S&S Hybrid Mattress - Twin
Exactly as advertised. Minimal off gassing and I was able to sleep on it the first night. So comfortable!!! I can’t wait to get to bed tonight.
Response from Silk & Snow
Jul 02, 2021
We're so happy that we were able to meet your expectations, Jane :) Happy sleeping! - Dane
Tyler C
Jun 01, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Great customer service. Thanks Silk and Snow Team
Response from Silk & Snow
Jul 02, 2021
We're always more than happy to help, Tyler! Happy sleeping :) - Dane
Lisa D
Jun 01, 2021
Verified Buyer
This mattress is great. It is on the softer side, but I like that because I’m a side sleeper. It gives lots of support and I get a great night sleep. This was the first mattress in a box that I’ve bought and I do not regret it.
Response from Silk & Snow
Jun 30, 2021
Thank you so much for your kind words, Lisa! We're happy your first experience with a bed-in-a-box was a pleasant one :) Happy sleeping! - Dane
Jennifer R
Jun 01, 2021
Verified Buyer
Hand Knitted Weighted Blanket
My daughter loves it!
Response from Silk & Snow
Jun 30, 2021
We're so glad to hear it, Jennifer! All the best :) - Dane
Ray T
Jun 01, 2021
Verified Buyer
S&S Hybrid Mattress
Bed is not bad, not great though…harder than expected. Delivery was by a company other than what was specified and not trackable; shipping container was damaged, the bed was not. The “opening” tool was not included, the plastic wrap was difficult to remove.
Response from Silk & Snow
Jul 06, 2021
Hi Ray, we're incredibly sorry about the issues that you experienced during the delivery process. While it is hard to hear, we always appreciate all types of feedback, especially negative feedback, as it helps us grow. We will be passing your notes to our logistics team. We hope that you have been enjoying your sleep despite the mattress being slightly firmer than expected. We wish you nothing but the best - Dane
Melanie M
Jun 01, 2021
Verified Buyer
Silk Pillowcase
I purchased this pillowcase since I heard that silk is great for helping with split ends and hair breakage. I have not had this long enough to really decide if it has helped or not but I do notice a major difference in how easy it is to brush my hair in the morning. I have long, thick hair that is usually full of knots when I wake up. Since I have been using this pillowcase, my hair is not frizzy and it is a lot easier to brush. Also I suffer from perioral dermatitis and the silk is so smooth on my face. Other materials such as cotton tend to irritate my flare-ups. I definitely recommend buying one!
Response from Silk & Snow
Jun 30, 2021
Thank you so much for your review, Melanie! We are thrilled to know that our pillowcase is making such a noticeable difference for you. Hopefully, the benefits just keep on getting better as time goes on :) All the best and happy sleeping - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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