4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Ryan K
Verified Buyer
S&S Hybrid Mattress
Good Price, good support, great delivery, wish the edge support was firmer and that the pillow top was softer, a little more of that hug feel when you lay down.
Response from Silk & Snow
Jun 28, 2021
Thank you for your feedback, Ryan! We will certainly pass this along to our Product Development team to keep in mind for future versions :) All the best - Dane
Joanne T
Verified Buyer
S&S Hybrid Mattress
Quality is great - Id recommend for back sleepers and not side
Response from Silk & Snow
Jun 28, 2021
Thank you so much for your feedback, Joanne! All the best :) - Dane
Charles S
Verified Buyer
Easy to assemble, we had a good night sleep the first night and every night after. Good product.
Response from Silk & Snow
Jun 28, 2021
Thank you so much, Charles! We hope you have those nights for many more years to come :) - Dane
Kevin C
Verified Buyer
so far so good. haven't had it that long, but it seems to be pretty good. better than the hybrid mattress i had before (not this brand). my back is happier anyhow and that is all that matters.
quick shipping. great packaging. all good. and it is canadian.
quick shipping. great packaging. all good. and it is canadian.
Response from Silk & Snow
Jun 28, 2021
We're thrilled that your back is happier these days, Kevin! All the best and happy sleeping :) - Dane
Jamee L
Verified Buyer
Wool Dryer Balls
Received these dryer balls as a thank you gift from silk and snow and they are great!
Response from Silk & Snow
Sep 02, 2021
Wonderful, Jamee! Here’s to many more nights of happy sleep!
All the best, Katie
ALEKSANDRA S
Verified Buyer
Egyptian Cotton Sheet Set
Very soft sheets and packaged nicely!
Response from Silk & Snow
Jun 28, 2021
We're so glad to hear that, Aleksandra! Happy sleeping :) - Dane
Anthony R
Verified Buyer
Matelas S&S Hybride
Wow! Agréablement surpris de mon matelas! Je n'avais pas de grandes attentes d'une matelas en boîte, je me disais qu'il y avait beaucoup de chances pour que ce soit beaucoup plus mou pour ce que j'aime. C'est tout l'inverse; la fermeté est parfaite, la mousse sur le dessus le rend confortable et les ressorts en dessous vont chercher la fermeté que je recherche dans un matelas. Je passe de superbes nuits jusqu'à maintenant dans mon Hybride!
Response from Silk & Snow
Jun 28, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Anthony! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Tout le meilleur, Dane
Sarah K
Verified Buyer
Really well made and appreciate the eco friendly materials. But VERY firm. Even after waiting the 30 days we added a memory foam topper because it was still too firm for us.
Response from Silk & Snow
Jun 28, 2021
Thank you for your feedback, Sarah! We will make sure to pass this along to our product development team. We hope you're able to adjust to the firmness with the topper. All the best :) - Dane
Jonathan B
Verified Buyer
Very comfortable mattress.Great value, quick delivery. It took a couple of weeks to adjust to this mattress as it is different than other mattresses we have had in the past. This is the best investment we have made. Glad to buy Canadian products. Wish we had known about. This company sooner. Very pleased with our purchase. Great comfort and sleep. Completely supports the body. Perfect for two and our cat Huey.
With Gratitude,
Emma and Jonathan
With Gratitude,
Emma and Jonathan
Response from Silk & Snow
Jun 28, 2021
We're so glad we could provide you with a Canadian option that you can be happy to own, Jonathan :) Happy sleepy to you all (especially Huey) - Dane
Cathy J
Verified Buyer
Egyptian Cotton Sheet Set
The sheets are not as soft as I had hoped. They do wash up well though.
Response from Silk & Snow
Jun 28, 2021
Thank you so much for your feedback, Cathy. We will be sure to pass this along to our Product Development team. All the best :) - Dane
Lyndsay E
Verified Buyer
Only a few weeks in but so far so good!
Response from Silk & Snow
Jun 28, 2021
We're so glad to hear that, Lyndsay! Happy sleeping :) - Dane
Elizabeth G
Verified Buyer
Wool Dryer Balls
Really made a different with how dry our laundry comes out.
Response from Silk & Snow
Jun 28, 2021
We're so happy to hear that, Elizabeth :) All the best! - Dane
Catherine L
Verified Buyer
We've had the mattress about a month now and are very pleased by the firmness level and comfortability of it. I'm pregnant and my husband has a more sensitive back but we've had no issues since switching to this mattress.
Small issues:
- I find it does trap heat a bit which is nice on the cooler nights but can be more uncomfortable on a hotter night that doesn't quite yet require AC.
- The packaging for the mattress was not great and once arrived was completely undone. Essentially I received a rolled up mattress in plastic loosely wrapped in cardboard. The mattress was unaffected but others may not be a s lucky ..or unlucky!
- Its also quite heavy so I felt for the delivery man. And being pregnant I do have a little trouble lifting the corners to change the sheets due to the weight.
All in all, I'm happy with the purchase!
Small issues:
- I find it does trap heat a bit which is nice on the cooler nights but can be more uncomfortable on a hotter night that doesn't quite yet require AC.
- The packaging for the mattress was not great and once arrived was completely undone. Essentially I received a rolled up mattress in plastic loosely wrapped in cardboard. The mattress was unaffected but others may not be a s lucky ..or unlucky!
- Its also quite heavy so I felt for the delivery man. And being pregnant I do have a little trouble lifting the corners to change the sheets due to the weight.
All in all, I'm happy with the purchase!
Response from Silk & Snow
Jun 28, 2021
Hi Catherine, thank you so much for your review. We're thrilled you're enjoying your mattress! Your notes about the sleeping temperature and delivery have been passed on to the appropriate teams. We apologize for the condition in which you received the mattress but are happy that nothing had damaged it during delivery. All the best and happy sleeping :) - Dane
Maureen L
Verified Buyer
Flax Linen Flat Sheet
I purchased the queen linen sheets. I never knew sheets could feel so amazing on my skin. It makes me actually look forward to going to bed more than I used to. And I find I do sleep better because I am sweating less. It's true that linen is very breathable for hot sleepers.
Response from Silk & Snow
Jun 28, 2021
We're glad that the linen sheets have made such an impact on your sleeping, Maureen! Happy sleeping :) -Dane
Zefram A
Verified Buyer
S&S Hybrid Mattress
We are thrilled with our Silk and Snow Hybrid mattress. It is the perfect medium/firm mattress, and is comfortable to sleep on whether we’re on our stomach, side or back. We bought this mattress as my husband tends to toss and turn; and although I can still feel him move slightly, it is far less than what I felt on our previous mattress. I am also a hot sleeper - I do find that I still “sleep hot” but no more than any other mattress. Overall we are very pleased with our purchase and can’t believe that such a great quality mattress came in a box! Also a shout out to S&S’s Customer Service Team. We live in a remote area, and they were very helpful in confirming that our mattress could be delivered to us, and were more than willing to answer any additional questions we had. Thanks Silk and Snow!
Response from Silk & Snow
Jun 28, 2021
We're so happy that the team was able to help you with all your questions, Zefram! We hope that the mattress continues to give you and your husband great nights of rest for many more years to come :) - Dane
Irina D
Verified Buyer
The look is nice, I loved that is organic, but It's too firm for side sleepers.
Response from Silk & Snow
Jun 28, 2021
Hi Irina, thank you so much for your review. We understand that the mattress was not the right fit for you, but we're happy you were able to return it and hopefully have found something to your liking :) All the best - Dane
Liz H
Verified Buyer
RV Mattress
So comfortable!
Response from Silk & Snow
Jun 28, 2021
We're so happy you think so, Liz! All the best and happy travels :) - Dane
Saba Z
Verified Buyer
S&S Hybrid Mattress
The bed is a bit too firm for my liking. I was getting the bed under the impression that hybrid models are a bit more plush, having a few layers of memory foam. But I guess I was wrong, maybe it’s just this model.
Response from Silk & Snow
Jul 06, 2021
Hi Saba, we're sorry to hear that your experience with your mattress hasn't been to your liking. A lot of time, adjusting the base of your mattress can make a significant impact on the feel of the mattress. If you would like, feel free to message our Customer Experience team at hello@silkandsnow.com, and they would be happy to help you with some possible solutions. All the best :) - Dane
Lucy R
Verified Buyer
Hand Knitted Weighted Blanket
I've tried a few weighted blankets, but this one is—by far—the best one ever. And unlike most others, it looks great!
Response from Silk & Snow
Jun 28, 2021
Thank you so much for your review, Lucy! It means a lot to know our customers are happy with their purchase :) All the best - Dane
Lucy R
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Wonderful linen that will age beautifully over time!
Response from Silk & Snow
Jun 28, 2021
We're so glad you think so, Lucy :) Happy sleeping and all the best! - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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