4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Jana C
Verified Buyer
S&S Hybrid Mattress
Beyond happy with this mattress. I did a lot of research before buying and took a chance with this one. It’s definitely on the firm side but it’s very comfortable. On my old mattress I could only sleep on my back but with this one I can sleep on my side or stomach comfortably. Excellent customer service and shipping was fast and easy.
Response from Silk & Snow
Jun 22, 2021
It's great to know that the whole process was positive, Jana! All the best and enjoy sleeping any way you want :) - Dane
Melanie P
Verified Buyer
Hand Knitted Weighted Blanket
Comfortable and comforting.
Response from Silk & Snow
Jun 22, 2021
That's exactly what we like to hear, Melanie! Happy sleeping :) - Dane
Natalie L
Verified Buyer
Adjustable Pillow (Retail)
Love that you can adjust to your comfort level.
Response from Silk & Snow
Jun 22, 2021
We love that too, Natalie :) All the best and happy sleeping! - Dane
Sébastien V
Verified Buyer
Adjustable Pillow (Retail)
Just perfect !
Response from Silk & Snow
Jun 22, 2021
Thank you, Sébastien! Happy sleeping :) - Dane
Roger S
Verified Buyer
RV Mattress
Fits perfectly in our camper and is more comfortable than the mattress on our bed in at home! Looks like we will be changing our home mattress in the fall.
Response from Silk & Snow
Jun 22, 2021
Thank you so much for your review, Roger! We can't wait to see your order in the fall :) All the best and happy travels this summer! - Dane
ALEXANDRA W
Verified Buyer
S&S Mattress
Very confortable !
Response from Silk & Snow
Jun 22, 2021
Thank you so much, Alexandra! Bon dodo :) - Dane
Patricia B
Verified Buyer
S&S Hybrid Mattress
Très confortable pour moi et mon mari. Il a besoin d'un matelas ferme pour son mal de dos et moi plus mou pour les points de pression. Ce matelas est le parfait équilibre. Très contente de notre achat.
Response from Silk & Snow
Jun 22, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Patricia! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Sharon R
Verified Buyer
Wool Dryer Balls
I find that these dryer balls keep the fabrics from wrinkling. Would recommend them for linens and big volume items.
Response from Silk & Snow
Jun 22, 2021
Thank you for your review, Sharon! All the best :) - Dane
Sam H
Verified Buyer
Wool Dryer Balls
Great mattress! Would buy again in a heartbeat
Response from Silk & Snow
Sep 02, 2021
Great! We are happy to hear that you’re enjoying your mattress, Sam.
All the best,
Katie
Cameron S
Verified Buyer
Such a comfortable mattress and has an environmentally friendly option. Score
Response from Silk & Snow
Jun 22, 2021
We're happy to be able to offer you the perfect mix of both, Cameron! Happy sleeping :) - Dane
Laura L
Verified Buyer
Extremely bad odor was coming from the organic mattress that we purchased. After 5 days and tons of airing out the room, it still smelled and so we returned it.
Response from Silk & Snow
Jun 22, 2021
Hi Laura, we're sorry about the odor from the organic mattress. Sometimes, mattresses are a little more stubborn and hold onto the smell of latex more strongly than others. We're glad you were able to return it and wish you all the best finding the right option for you :) - Dane
Evan H
Verified Buyer
S&S Hybrid Mattress
Great mattress. First day was firm but ended with a small soft layer. Works good for all body types, (220Lbs & 140Lbs)
Response from Silk & Snow
Jun 22, 2021
We're glad that mattress fits the bill, Evan! All the best and happy sleeping :) - Dane
Lee U
Verified Buyer
S&S Hybrid Mattress
Yay sleep.
Response from Silk & Snow
Jun 22, 2021
We're glad you're able to get some rest, Lee! Happy sleeping :) - Dane
Rosemary S
Verified Buyer
S&S Hybrid Mattress
Love our new bed. Delivered at the promise delivery date and was easy to setup.
Response from Silk & Snow
Jun 22, 2021
Thank you so much, Rosemary! Happy sleeping :) - Dane
Joe
Verified Email
Pillow
Worst pillow I have ever owned, used it for 3 days and every day I woke up with a neck ache
Response from Silk & Snow
Jun 22, 2021
Hi Joe, we're sorry the pillows were not the right fit for you. We're happy you were able to return them and wish you all the best in finding the right pillows for your neck. All the best :) - Dane
Jacqueline Barbieri
Verified Buyer
Adjustable Pillow (Retail)
After sleeping on the pillow for one night I became really congested. I didn’t put two into together for a few days. When I put the pillow away for a few days my congestion went away. As soon as I started using it again I became congested again. There is a smell to it and I guess the chemicals in the pillow were making is congested. As for comfort, I had to remove a lot of the interior and in the end removed it all and still I didn’t find it comfortable. This pillow was a waste of money for me. It’s an interesting concept but the quality is not there. Update: After writing this review silk and snow reached out to me for follow up on our return. I’ll keep you posted as to how it goes
Response from Silk & Snow
May 13, 2021
Hi Jacqueline, we're sorry to hear that you've been having such an unpleasant experience with our pillow. As it stands, you are still within your 100 night trial period on the pillow, and if you wish to return it, please email hello@silkandsnow.com, and we would be happy to assist you throughout the process. All the best - Dane
Shawn Crosby
Verified Buyer
Why did we wait so long, before buying this bed!!
Response from Silk & Snow
May 13, 2021
The past is the past, and we're just glad that you have it now! Happy sleeping, Shawn :) - Dane
Rui G
Verified Email
Hybrid Mattress
We bought our hybrid king mattress last year during lockdown in May. Overall the mattress is good but wish it was a bit firmer. Both my wife and I are not very heavy individuals and find the mattress kind of between soft and firm. I suffer from degenerative disc desease in the neck and lower back so having a firmer mattress would have been better. We might be looking at switching our silk and snow out for something else. Kind of shame since its only a year old.
Response from Silk & Snow
Jun 22, 2021
Hi Rui, we're sorry to hear that your Hybrid isn't the best fit for you. If you have any questions about possibly altering the feel of the mattress or tricks to help with some aspects of sleeping, please feel free to email our team at hello@silkandsnow.com and we'd be happy to help :) - Dane
Alan M
Verified Buyer
Adjustable Pillow (Retail)
I am thoroughly impressed with Silk & Snow as a business and with the quality of their products. I had bought a mattress, sheets, and a memory foam pillow. The pillow is perhaps the best one I've owned, on par with a favourite feather one I had years ago. Unfortunately, the mattress didn't work out with my bad back (too much sink for me), but despite that I would still recommend it to others because it was well-made. And throughout the return, the customer service rep was friendly and professional, with the mattress pickup itself being hassle free. It's always a pleasure to deal with a well-run, conscientious business!
Response from Silk & Snow
Jun 22, 2021
Thank you so much for your review, Alan. We understand that our mattresses aren't the perfect fit for everyone. We're glad that we were able to help make the return as easy as possible. Thank you for your recommendation and all the best :) - Dane
Andrea G
Verified Buyer
I have had my Silk & Snow organic mattress for about 6 weeks now and I love it! It is very comfortable, a perfect blend of soft and firm for my preference, and best of all it is non-toxic, which was my number one criteria when shopping for a mattress.
After doing a lot of research into organic, non-toxic mattresses available in Canada I found Silk & Snow to be the most affordable for the high quality of mattress they provide. And I really appreciate the payment plan and the 100 night guarantee!
Thanks Silk & Snow for making such a great product!
After doing a lot of research into organic, non-toxic mattresses available in Canada I found Silk & Snow to be the most affordable for the high quality of mattress they provide. And I really appreciate the payment plan and the 100 night guarantee!
Thanks Silk & Snow for making such a great product!
Response from Silk & Snow
Jun 22, 2021
Hi Andrea, we're so glad that you're happy with your purchase! We love knowing that we are able to offer Canadians a product they can stand behind, environmentally and ethically :) All the best! - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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