Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Gemma C
May 01, 2021
Verified Buyer
Egyptian Cotton Sheet Set
Good quality. Washes up well. Well made.
Response from Silk & Snow
May 12, 2021
Hi Gemma, Great news! We're happy you are enjoying your sheets. Thank you for your feedback! All the best, Claire
Abraham A
May 01, 2021
Verified Buyer
best mattress I ever owned!
Response from Silk & Snow
May 12, 2021
Hi Abraham, Amazing! We're thrilled you are enjoying your new mattress. Here's to many cozy nights ahead! All the best, Claire
Melissa W
Apr 30, 2021
Verified Buyer
Storage Bed
Love the look of the bed, easy to build and comfortable. My only issue/concern with the bed is that the two support beams underneath do not stand upright, they are more on an angle! I have tried multiple times to adjust and straighten and for whatever reason the continue to lean. Worries me as I feel it doesn’t have the support it should.
Response from Silk & Snow
Jun 29, 2021
Hi Melissa, thank you for bringing this to our attention. Would you be able to send us an email that includes some photos and as much detail as possible about the issue? Our Customer Experience team can be reached at hello@silkandsnow.com, and they would love to help if they can. All the best - Dane
Jou-Hsin T
Apr 30, 2021
Verified Buyer
S&S Hybrid Mattress
Order arrived on time and set up was easy. Neither my husband and I could sleep comfortably the first couple of days as we adjusted to the new mattress. I now find the mattress to be comfortable and like that I feel my lower back is supported. My husband still isn't sure about the mattress; he is more of a stomach sleeper while I'm a back sleeper. Would really like to keep this mattress but also feeling a bit uncertain about what to do if my husband continues to not be 100% comfortable. He thinks the mattress may be a bit too firm whereas I think it's not too firm nor too soft. We ordered this in mid March so it's been about 1.5 since we've been sleeping on it.
Response from Silk & Snow
Jun 24, 2021
Hi Jou-Hsin, we're sorry that you had to return the mattress. While we're disappointed ours didn't give you both a good night's rest, we understand that our mattresses cannot serve every person's sleep style. We hope you're able to find a mattress that works for you both :) All the best! - Dane
Sandra D
Apr 30, 2021
Verified Buyer
Adjustable Pillow (Retail)
These pillows are great. They make it easy to adjust to your own personal comfort. Thinking of buying a couple more!
Response from Silk & Snow
Jun 21, 2021
Thank you so much, Sandra! We can't wait to have you order with us again :) All the best - Dane
Marije v
Apr 30, 2021
Verified Buyer
We love this mattress...what a difference. There has been far fewer back pains, deeper sleeps, and waking up feeling far better rested. Thank you for offering something of such great value at an affordable price!
Response from Silk & Snow
Jun 21, 2021
We're always so happy to know that our mattresses positively impact our customer's lives, Marije. We wish you nothing but great nights of rest and no more pain going forward :) - Dane
F. L
Apr 30, 2021
Verified Email
Terry Bath Towels
Fantastic!
Finaly a firm well built hybrid Matress, our sleep and S.. has hugely improved.
Thanks S. & S. 🤗
Response from Silk & Snow
Apr 28, 2021
Hi there, We're thrilled that your new mattress is providing you with quality rest. We appreciate the feedback and hope you enjoy many more cozy nights! All the best, Claire
Freya A
Apr 30, 2021
Verified Buyer
S&S Hybrid Mattress
The best mattress we have tried in many years of searching. Firm, but not too hard and the pillow top is soft and cushy on top of the firmer base. Two minor complaints: the sidewalls are not as rigid/ structured as we expected them to be and my husband's side has sagged (225 lbs and 6ft tall). We do rotate once a month.
Response from Silk & Snow
Jun 21, 2021
Thank you so much for your feedback, Freya! We will most certainly pass along your notes to our Product Development team. We are glad that you are enjoying good sleep despite some issues. All the best :) - Dane
Fraser S
Apr 30, 2021
Verified Buyer
S&S Hybrid Mattress
Love the mattress and would definitely buy one again!
Response from Silk & Snow
Jun 21, 2021
Thank you so much for your review, Fraser! We can't wait to see your next order :) - Dane
Stephanie B
Apr 30, 2021
Verified Buyer
Storage Bed
It's sturdy and beautiful.
Response from Silk & Snow
Jun 21, 2021
Thank you for your kind words, Stephanie :) Happy sleeping! - Dane
Karina Q
Apr 30, 2021
Verified Buyer
Adjustable Pillow (Retail)
You can adjust it right the way you like it, excellent idea!! very happy with our pillows 👍
Response from Silk & Snow
Jun 21, 2021
Thank you so much, Karina! We're glad you're enjoying them so much :) All the best - Dane
William S
Apr 30, 2021
Verified Buyer
S&S Hybrid Mattress
This is the first time we have used the bed in a box concept. Our matress came as advertised and was a two person job for easy setup. We ordered the hybrid and are very pleased with our selection. Compared to similar websites, we found the cost to be less and fair for a quality product. We purchased the base from Walmart at a fraction of the cost. Just make sure your specs are correct. We would recommend you seriously consider Silk and Snow.
Response from Silk & Snow
Jun 21, 2021
Thank you so much, William! We're glad you're so pleased with the purchase :) All the best - Dane
Diane A
Apr 30, 2021
Verified Buyer
S&S Hybrid Mattress
The mattress is great! We’ve been using it now for a few months. I haven’t had any aches and pains when I get up and I haven’t been over heating like I was in my old mattress.
The mattress opened up really fast and we were able to sleep on it that night.
Response from Silk & Snow
Jun 21, 2021
We're so glad that the mattress has helped with your pain, Diane! We hope you continue to have great, quality rest :) All the best - Dane
Benjamin M
Apr 30, 2021
Verified Buyer
Very happy with the mattress, not too hard and not too soft
Response from Silk & Snow
Jun 21, 2021
Glad to hear it, Benjamin! Happy sleeping :) - Dane
Marie-Claude P
Apr 30, 2021
Verified Buyer
S&S Organic Mattress
Je suis très satisfaite de mon matelas. Pratiquement aucune odeur après l’avoir déballé de plus il est très confortable! Merci pour cet excellent produit !
Response from Silk & Snow
Jun 21, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Marie-Claude! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
David D
Apr 30, 2021
Verified Buyer
bought this to replace a 10 yr old Jysk memory foam mattress, the cost was a little more than a similar one from Jysk. we found the comfort comparable so far (100 days in) are keeping it and like the fact it is canadian made. I would recommend. time will tell how long it lasts.
Response from Silk & Snow
Jun 21, 2021
Thank you so much, David! We hope it continues to perform well for many more years to come :) All the best - Dane
Jenna M
Apr 30, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Awesome! Worth the money.
Response from Silk & Snow
Jun 21, 2021
We appreciate it, Jenna! Happy sleeping :) - Dane
Sydney B
Apr 30, 2021
Verified Buyer
S&S Hybrid Mattress
Very comfortable! Good support but still soft. I definitely recommend!
Response from Silk & Snow
Jun 21, 2021
Thank you so much, Sydney! Happy sleeping :) - Dane
Jake S
Apr 30, 2021
Verified Buyer
It’s comfy, minimal movement transfer. Would like it slightly softer but otherwise it’s really good. The pillows are nice as well
Response from Silk & Snow
Jun 21, 2021
Thank you so much for your feedback, Jake! We will pass your note to our Product Development team. Happy sleeping :) - Dane
Brittney V
Apr 30, 2021
Verified Buyer
Adjustable Pillow (Retail)
So far the best pillow I’ve been able to find! I just think I could have used more filling. Other than that it’s fantastic. I had my pillow before, and it was the most kind pillow to my neck. I really didn’t like how I’d have to readjust the pillow frequently throughout the night. With this pillow I find I have the same support for my sensitive neck, but the best part is I don’t have to adjust through the night. It’s perfect for me so far.
Response from Silk & Snow
Jun 21, 2021
We're so happy that the pillow works out so well for you, Brittney :) Happy sleeping - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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