4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Calen O
Verified Buyer
S&S Hybrid Mattress
Bed is great. It holds its shape well. Motion transfer is reduced. I have been satisfied with customer service. I was surprised how the top of the matress had a lot of loose threads.
Response from Silk & Snow
Apr 20, 2021
Hi Calen
We're sorry to hear about those loose threads. The mattresses are made in small batches and sometimes one might find some variances with the stitching as all the handiwork is done by hand (vs machine). While is doesn't affect the performance we do understand the disappointment when something doesn't look 100% perfect and for that we do apologize. We are happy to hear that you're enjoying your Hybrid regardless.
All the best
Susan
Elizabeth M
Verified Buyer
Feels delightful .. haven’t slept on it yet as it’s a spare bed but haven’t had any complaints from the one person who slept in it for a few days
Response from Silk & Snow
Apr 20, 2021
Hi Elizabeth
Great news! Thank you for taking the time to write a review.
All the best
Susan
Eric D
Verified Buyer
S&S Hybrid Mattress
Great mattress!
Response from Silk & Snow
Apr 20, 2021
Hi Eric
Thank you for the thumbs up!
Susan
Jessica G
Verified Buyer
S&S Hybrid Mattress
We love it so much!!
Response from Silk & Snow
Apr 20, 2021
Hi Jessica
This is great! We're thrilled to hear you're loving it.
Here's to many nights of comfy sleep!
Susan
Peter M
Verified Buyer
S&S Hybrid Mattress
I was a bit leery about buying a mattress in a box but I liked the concept of the hybrid model which includes springs and foam. It arrived promptly and was easy to install. I like a firm mattress and I was not disappointed with this one - not too firm and not too soft. I purchased a mattress cover at the same time and I think it was a good buy. It protects the mattress and it does feel cool to the touch. My only concern - and it may not be an issue - is that I find the edges a bit "soft", not like a more rigid all spring mattress. Overall, a fine mattress which should give me many years of comfortable sleep.
Response from Silk & Snow
Apr 20, 2021
Hi Peter
Thank you for taking the time to write to us, we appreciate your honest review. Please keep us posted on the edge support - if you feel like the edges are still a bit soft you definitely have the option of returning the mattress within your 100 night trial period. Other than the edge support, we are very happy that you're enjoying your mattress and mattress protector.
All the best!
Susan
Gary O
Verified Buyer
Hand Knitted Weighted Blanket
Very nice and works great. Only downfall is the fabric pills.
Response from Silk & Snow
Apr 20, 2021
Hi Gary
Great news, we're happy to hear you're enjoying your weighted blanket. We're sorry to hear about the disappointment with the pilling. Since the blanket is made from 100% natural cotton - meaning it has not been treated with anything at all - some pilling may occur if the blanket comes in contact with rougher fabric. It should be minimal though so please keep an eye on it and let us know.
All the best,
Susan
Lee F
Verified Buyer
Comfortable, but a heavy mattress. Could use an additional layer on the bottom, since the coils can be felt easily.
Response from Silk & Snow
Apr 20, 2021
Hi Lee
Thank you for your feedback, we appreciate your honesty. I will be sure to share your concerns with the Founders.
All the best
Susan
Robert N
Verified Buyer
S&S Hybrid Mattress
Hard to beat the quality for the price
Response from Silk & Snow
Apr 20, 2021
Hi Robert
Great! We're thrilled to hear you're enjoying your Hybrid!
Thanks
Susan
Patricia J
Verified Buyer
S&S Hybrid Mattress
Love our new mattress. Super comfortable. Getting our bed frame was a bit of a hassle. They ran out of the colour we ordered and didn't bother to tell us. We just waited and waited and then finally called and were told they were out. We ended up getting a different colour. I guess now we are going to have to change all the colours of our accessories to make it look nice.
Response from Silk & Snow
Apr 20, 2021
Hi Patricia
I am so sorry to hear about your poor experience with the colour mix up. We hope you are enjoying the bed frame regardless. Thank you again for sending us your honest feedback.
All the best
Susan
Kyna W
Verified Buyer
S&S Hybrid Mattress
We love our new mattress! It has just the right support and was comfortable right from the first night.
Response from Silk & Snow
Apr 20, 2021
Hi Kyna
Best news! Thank you for letting us know!
Susan
France D
Verified Buyer
S&S Hybrid Mattress
I really love this new mattress. It is perfectly nice and firs on all sides of the mattress and in the middle.
Response from Silk & Snow
Apr 20, 2021
Hi France
Lovely! We're so happy to hear you're enjoying your Hybrid :)
Thanks!
Susan
Henrietta L
Verified Buyer
S&S Hybrid Mattress
Our first time buying a memory foam mattress and we are sold in it! I had many issues with sleep. Couldn’t get more than 2-3 hours consecutively. My first night on this mattress...7 hours!! Very happy with this mattress.
Response from Silk & Snow
Apr 20, 2021
Hi Henrietta
Your review made us smile :) Thank you for taking the time to write to us, we are so happy that you're sleeping well!
Susan
Chantal M
Verified Email
Silk & Snow Natural Hand Knit Weighted Blanket
Super! Confortable, naturelle, excellent achat.! Un look très moderne et actuel pour compléter un décor avec grand style.
Qualité du sommeil AMÉLIORÉE!
AMAZING
Qualité du sommeil AMÉLIORÉE!
AMAZING
Response from Silk & Snow
Jun 03, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Chantal! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Kita-nicole A
Verified Buyer
S&S Hybrid Mattress
It is a high quality mattress that I would recommend anyone try. The only reason I gave it 4 stars instead of 5 is because it ended up being too firm for me and hurt my back.
Response from Silk & Snow
Apr 20, 2021
Hi Kita-Nicole
Thank you for your honest feedback, we appreciate it!
All the best
Susan
Mary-Kate Z
Verified Buyer
Silk Pillowcase
Beautiful pillowcase! In just two months I’ve already seen a big difference in my hair. Thank-you!
Response from Silk & Snow
Apr 20, 2021
Hi Mary-Kate
Best news! Thank you for letting us know :)
Susan
Sharon G
Verified Buyer
S&S Hybrid Mattress
The bed is very good and comfortable. We had an issue with the timeline for the order, but it did get sorted our and we got our bed on time in the end.
Response from Silk & Snow
Apr 20, 2021
Hi Sharon
We're happy to hear you're enjoying your Hybrid despite the timing hiccup. Thank you for taking the time to write a review, we appreciate it!
Susan
Ned N
Verified Buyer
The best purchase I made this year!
Response from Silk & Snow
Apr 20, 2021
Amazing! Thank you Ned :)
Susan
Sophie W
Verified Buyer
Excellent mattress, bought a queen size for my husband and I over a year ago and we just bought a twin size for my son, they are the best mattresses, extremely comfortable and the company is Canadian!!
Response from Silk & Snow
Apr 20, 2021
Hi Sophie
Wow thank you for supporting Silk & Snow :) We appreciate it! Here's to many more nights of happy sleep for the entire family!
Susan
Aaron B
Verified Buyer
Extremely happy with this mattress. It shipped really fast and arrived safely. It is on the firmer side but It suits us perfectly.
Response from Silk & Snow
Apr 20, 2021
Hi Aaron
Excellent, glad to hear you found your perfect match :)
All the best!
Susan
Silja C
Verified Buyer
Very comfortable mattress and super fast delivery.
Response from Silk & Snow
Apr 20, 2021
Hi Silja
Great news! Thank you for taking the time to let us know :)
Susan
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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