Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Lila W
Apr 19, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Love the weight and feel. Only reason for 4 stars vs 5 is that you can pull the large loops easily and I wasn’t expecting that. Other than that I love this blanket.
Response from Silk & Snow
May 10, 2021
We are thrilled to know you are enjoying the blanket so much, Lila! :)
Mehulkumar R
Apr 19, 2021
Verified Buyer
Absolutely love it!
Response from Silk & Snow
May 10, 2021
Thank you so much, Mehukumar! It's great to know the mattress fits you so well :) Happy sleeping - Dane
Amy-Leigh G
Apr 19, 2021
Verified Buyer
S&S Hybrid Mattress
We’ve never slept better. This mattress is a perfect fit for both of us. The team at Silk and Snow was so helpful in returning our questions before we bought this mattress and the delivery process went very smoothly. We are very impressed and would recommend!
Response from Silk & Snow
May 10, 2021
Thank you so much, Amy-Leigh! It's great to know that team helped you pick such a great fit for you both. Happy sleeping :) - Dane
Trina A
Apr 19, 2021
Verified Buyer
Adjustable Pillow (Retail)
Great quality and fast delivery
Response from Silk & Snow
May 10, 2021
Glad to know that you like your pillow so far, Trina! Happy sleeping :) - Dane
Normand s
Apr 19, 2021
Verified Buyer
S&S Mattress
Very good
Response from Silk & Snow
May 10, 2021
Thank you for the review, Normand! Happy sleeping :) - Dane
Camille B
Apr 19, 2021
Verified Buyer
S&S Hybrid Mattress
At least customer care is amazing! It started with the delivery, it was not good at all. They left my mattress in the lobby and I had to carry it in the elevator for 5 floors... it was very heavy! I had no compensation for this poor delivery... the mattress was not a real queen size, which was indicated on the website. So the fitted sheet was not staying on the mattress and there was 1,5 inches around the the bed., not filling the space...Personally I didn’t like the mattress, it gives me back haches. There was also that humidity smell every time I got into my sheets. The good and positive thing is that they give me a good customer care, they picked up the mattress easily! Would I recommend online mattress? Not sure.
Response from Silk & Snow
May 10, 2021
Hi Camille, We are again very sorry for the experience with the delivery and the mattress itself. While it is good to know that the team handled your case efficiently and with care, we want to take this opportunity to apologize for the negative experiences and frustration you encountered with our mattress. All the best and stay safe - Dane
Lisa R
Apr 19, 2021
Verified Buyer
S&S Hybrid Mattress
Almost done the 100 days of trial and am thrilled to keep this mattress. What a huge difference from my last one. Incredibly comfortable and seems everything is holding up well. I have recommended this mattress to many of my patients as a Chiropractor and hope they will try it. When the time comes for another new one the choice will be Silk and Snow again. Big push to purchase this one is the fact that everything is made in Canada what a terrific bonus. Well worth the purchase and arrived very quickly. Wonderful sleeps the past three months and look forward to more.
Response from Silk & Snow
May 10, 2021
Wow, Lisa! Thank you so much for your kind words! It's incredible to know that you trust our mattress so much that you would be willing to recommend it to your clients. We take a great deal of pride in offering a high-quality mattress made proudly in Canada with Canadian materials. We wish you nothing but restful and happy sleeps :) - Dane
Georgette W
Apr 19, 2021
Verified Buyer
Adjustable Pillow (Retail)
I am pleased witih the pillow.
Response from Silk & Snow
May 10, 2021
We are pleased to know that the pillow works for you, Georgette. We hope you enjoy nothing but restful sleeps from here on out :) - Dane
Sébastien P
Apr 19, 2021
Verified Buyer
Adjustable Pillow (Retail)
Amazing pillow!
Response from Silk & Snow
May 10, 2021
We're glad you're enjoying the pillow, Sébastien! Happy sleeping :) - Dane
Dorothy C
Apr 19, 2021
Verified Buyer
Egyptian Cotton Sheet Set
I loved the product. If I had any complaint it would be that the king sized pillow case was just a tiny bit short for my pillows but I will order again as I loved the fit and feel of the sheets.
Response from Silk & Snow
May 10, 2021
Hi there Dorothy, thank you so much for the feedback! We have passed this along to the product development team :) Happy sleeping - Dane
Christine H
Apr 19, 2021
Verified Buyer
Love my new bed. I sleep so much better now. Highly recommend :)
Response from Silk & Snow
May 10, 2021
It's great to know that the mattress helped improve your sleeping, Christine! Happy sleeping :) - Dane
Jody B
Apr 19, 2021
Verified Buyer
mattress i got is awesome. the frame is okay I wouldn't buy another frame but I love the mattress
Response from Silk & Snow
May 10, 2021
Sorry to hear the frame wasn't living up to your expectations, Jody. We are glad to know that mattress is exactly what you were looking for! Happy sleeping :) - Dane
Carole-Anne T
Apr 19, 2021
Verified Buyer
Matelas S&S Hybride
Sleeping like a baby now!
No weird smell, no squeeking noises,we love our new matress. Totally recommend it!
Response from Silk & Snow
May 10, 2021
It's great to know that everything is so perfect with the mattress, Carole-Anne! Happy sleeping :) - Dane
Sarah D
Apr 19, 2021
Verified Buyer
S&S Hybrid Mattress
Great mattress, great sleep! We hope to upgrade our base soon and also order a duvet:)
Response from Silk & Snow
May 10, 2021
We look forward to you getting the whole set-up, Sarah! We are so glad that the mattress is working out well for you so far. Happy sleeping :) - Dane
Gerald D
Apr 19, 2021
Verified Buyer
S&S Hybrid Mattress
next time I will splurge for the best mattress.... not bad but not the greatest by far. Save up and buy the best quality - otherwise you'll be starting over because you are disappointed like me.
Response from Silk & Snow
May 10, 2021
Hi Gerald, we're sorry to hear that you are entirely satisfied with your mattress. Please reach out to our customer service team at hello@silkandsnow.com, and we would love to help in any way we can. All the best - Dane
Freda B
Apr 19, 2021
Verified Buyer
Egyptian Cotton Sheet Set
Nice sheets got what I wanted very satisfied will buy again in future
Response from Silk & Snow
May 10, 2021
We look forward to having you come back again, Freda! Glad we could meet your expectations the first time around. Happy sleeping :) - Dane
Nick K
Apr 19, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Really comfortable and breathable so it doesn’t get too warm. Looks great as well!
Response from Silk & Snow
May 10, 2021
We're thrilled it works so well for you, Nick :) Happy sleeping! - Dane
Sebastien O
Apr 19, 2021
Verified Buyer
Matelas S&S Hybride
Good
Response from Silk & Snow
May 10, 2021
Merci Sebastien! :)
Twyla C
Apr 19, 2021
Verified Buyer
Flax Linen Duvet Cover
Absolutely love our new duvet cover from S&S.
Response from Silk & Snow
May 10, 2021
So great to know you love it, Twyla! Happy sleeping :) - Dane
MICHAEL O
Apr 19, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Great color and seems like great quality 1st one I've had. It has helped me start sleeping on my back which has helped with my shoulder injury.
Response from Silk & Snow
May 10, 2021
It's great to know that the blanket has helped alleviate some of your pain, Michael. Here's hoping you can continue resting well. Happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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