4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Birte P
Verified Buyer
This is by far the most comfortable mattress I’ve slept on. I’m so glad we decided to go all out and get this. I’m looking forward to going to bed and waking up with my back and hips not hurting!
Customer service was also good after having some shipping issues.
Customer service was also good after having some shipping issues.
Response from Silk & Snow
Apr 29, 2021
HI there Birte; we're thrilled to hear that you are enjoying your mattress so much and that it is helping you alleviate some pain! The team appreciates your kind words. Happy sleeping :) - Dane
Tamara S
Verified Buyer
S&S Hybrid Mattress
Our king size hybrid mattress is all we dreamed of. Sadly though, even though we used the tool provided by silk and snow to open the plastic which covered the mattress, the mattress tore. It’s on the bottom side so can’t tell how bad this has gotten while having used our mattress for two months now, but it was a real disappointment to have a tear in our costly mattress.
Response from Silk & Snow
Jun 03, 2021
Hi Tamara, we're so sorry to hear about the issue when unpacking the mattress. Thankfully, so long as you're using the correct foundation - a small tear shouldn't impact the bed's performance. We're glad that despite the assembly problems, you're enjoying your sleep :) All the best - Dane
Laura S
Verified Buyer
We like the mattress enough to keep it. What I appreciate is the fact that it is organic for a reasonable price. I feel that the workmanship isn't entirely up to par since seams are not sewn in straight and the top latex layer does not lie straight and curls up around edges still after 3+ months (from what I assume is a result of being rolled up). The mattress is comfortable - but not exceptionally so.
Response from Silk & Snow
May 06, 2021
Thank you for your honest feedback, Laura. Firstly, we would like to apologize for our mattress failing to meet your expectations. We always strive to make the highest quality products we can; however, it would appear that we fell short in this instance. I have passed along your feedback to our quality assurance team and our product development team to document the issue adequately. Again, we would like to retake this opportunity to apologize for the negative experience with our Organic mattress. All the best and stay safe - Dane
Sharon H
Verified Buyer
Love the bed! Wasn’t sure about ordering the memory foam mattress, but it’s amazingly comfortable. And as a first-time customer, I could not be happier with the customer service and speed of delivery.
Response from Silk & Snow
Apr 29, 2021
It's wonderful to know that we were able to put your mind at ease with your purchase, Sharon! The team appreciates your kind words! Happy sleeping :) - Dane
Nancy M
Verified Buyer
S&S Hybrid Mattress
Excellent product, great customer service. Too firm for us but, if you like a mattress on the firmer side of medium/firm, then Silk and Snow is a good choice.
Best pillow I have ever owned.
Best pillow I have ever owned.
Response from Silk & Snow
Apr 29, 2021
Despite the mattress not being the right fit for you, the team really appreciates your kind words and honest feedback, Nancy. Glad to know the pillow works for you! Happy sleeping :) - Dane
Brent T
Verified Buyer
S&S Hybrid Mattress
I have nerve damage from 3 fractured vertebrae in my back and have tried regular spring and memory foam without success. This combination helps me sleep better than anything else I've tried, including adjustable bed frames.
Response from Silk & Snow
Apr 29, 2021
We love to know that our mattress has helped you find some peace and solid rest, Brent! Here's to many more restful nights. Happy sleeping :) - Dane
Samantha S
Verified Buyer
Hand Knitted Weighted Blanket
The blanket is so soft and perfectly balanced.
Response from Silk & Snow
Apr 29, 2021
Samantha, it's great to know the blanket meets your needs! Happy sleeping :) - Dane
John H
Verified Buyer
S&S Hybrid Mattress
Great looking and feeling mattress. A delay due to carriers was unfortunate.
Response from Silk & Snow
Apr 29, 2021
Hi John, we'd like to apologize again for the delays but are very happy to hear that you are enjoying the mattress after all was said and done. Happy sleeping :) - Dane
Monica B
Verified Buyer
I am really enjoying my mattress, I am a side sleeper and it gives a lot of support for my body. Highly recommend it and amazing price. Thank you!
Response from Silk & Snow
Apr 29, 2021
It's lovely to know that our mattress can properly support you, Monica! Happy sleeping :) - Dane
Nathan S
Verified Buyer
Adjustable Pillow (Retail)
Amazing!!!!
Response from Silk & Snow
Apr 29, 2021
Hi Nathan, glad to know you are enjoying everything! Happy sleeping :) - Dane
Abigail H
Verified Buyer
S&S Hybrid Mattress
Very comfortable and fits my partner, myself and our 70 pound puppy!
Response from Silk & Snow
Apr 29, 2021
Thrilled to hear that our mattress was able to fit the whole family, Abigail! Happy sleeping :) - Dane
David K
Verified Buyer
Down Duvet
I am very happy with my Hybrid Mattress!
Response from Silk & Snow
Apr 29, 2021
We are thrilled to hear you are enjoying the Hybrid mattress, David! Happy sleeping :) - Dane
Brett P
Verified Buyer
S&S Hybrid Mattress
We love the matress! The very first night we slept on it what a huge difference it made on our sleep. I was waking up every night at 2am with lots of back pain on our old matress, first night on this matress, I slept through the night with no back pain! I would highly recommend this matress to anybody looking for a new matress.
Response from Silk & Snow
Apr 29, 2021
Hi Brett, we are
Ravneet S
Verified Buyer
Hand Knitted Weighted Blanket
Love having a weighted blanket. Not sure if this one has the best quality - as three months in, it is piling a lot. I think considering that people buy this brand over others for its aesthetic, that was very disappointing at the price point.
Response from Silk & Snow
May 06, 2021
Hi Ravneet, we appreciate you leaving your feedback on the weighted blanket, and we are sorry for your negative experience. If you would like, you can reach out to the team and we would be happy to share some insight on the pilling and how best to manage it. Again, we would like to retake this opportunity to apologize for your experience with us. All the best and stay safe - Dane
Gordon R
Verified Buyer
S&S Hybrid Mattress
It’s awesome. Our dreams are better. We slumber like bears in the winter. Wonderful
Response from Silk & Snow
Apr 29, 2021
No feeling beats hibernating every night! Glad we could help you rest better, Gordon! Happy sleeping :) - Dane
Marilyn O
Verified Buyer
S&S Hybrid Mattress
I absolutely love the mattress and pillows. Delivery was on schedule. What more could I ask for. Thanks so much.
Response from Silk & Snow
Apr 29, 2021
So glad your experience with us was so positive, Marilyn! Happy sleeping :) - Dane
Gourgina G
Verified Buyer
S&S Hybrid Mattress
I really like it but it is softer than I expected
Response from Silk & Snow
Apr 29, 2021
Hi there Gourgina, thank you for your feedback! I will pass this along to our product team, but we are still thrilled that you are enjoying the mattress! Happy sleeping :) - Dane
Beth E
Verified Buyer
Best mattress ever. Truly.
Response from Silk & Snow
Apr 29, 2021
So glad to hear you are enjoying your mattress, Beth! Happy sleeping :) - Dane
Brenda A
Verified Buyer
S&S Hybrid Mattress
Purchased a bed for my grandson easy set up and very comfortable
Response from Silk & Snow
Apr 26, 2021
Great to hear your grandson is enjoying his bed, Brenda! :) - Dane
Dauminique N
Verified Buyer
Hand Knitted Weighted Blanket
A bit pricey, but worth every penny. Great quality, comfortable, stylish. Big selling points: blanket is eco-friendly (no micro beads) and sold by a Canadian company.
It would be nice to have duvet covers available to help protect it.
It would be nice to have duvet covers available to help protect it.
Response from Silk & Snow
Apr 26, 2021
So glad to hear you are enjoying the blanket, Dauminique! I will pass your feedback along to the product team. Happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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