4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
connie d
Verified Buyer
We are combination side and back sleepers so we went with the Silk and Snow original as the website says it has more of an enveloping feel and is good for side sleepers because it relieves pressure points. It does not have an enveloping feel at all. We did not find it very soft and we feel very much on top of the mattress, not enveloped. My husband woke up every morning with a sore back and I would often wake up feeling that my hips had had too much pressure on them during the night. We are disappointed that the description on the website was so inaccurate. For exclusively backsleepers looking for something medium firm this would probably be a very comfortable mattress.
Response from Silk & Snow
Nov 25, 2020
Hi Connie, thank you for taking the time to review us. I'm sorry to hear that this mattress does not seem to be suitable to you and your husband. Often time it is matter of breaking in the mattress, as the foam is brand new it will be slightly firmer and have less give to it, this can take up to a month or two. For this reason we often recommend trying it out for a month to a month and a half, though I see you have already tried it out for almost a month now. We have tested the mattress and found that this is the best description, though in your case you might need something a lot softer which will offer more of that enveloping feeling you are looking for. I will contact you privately to discuss a suitable option if you wish to return the mattress as you are well within your trial period.
Take care,
Rébecca
Gloria H
Verified Buyer
Hand Knitted Weighted Blanket
Love my weighted blanket and love supporting a Canadian company.
Response from Silk & Snow
Nov 26, 2020
Thank you for your support, Gloria!
Happy snuggling,
Yvonne
Naomi M
Verified Buyer
Hand Knitted Weighted Blanket
So beautiful and comfortable! Our sleep has definitely improved!
Response from Silk & Snow
Nov 26, 2020
Thank you for your review, Naomi! We're so pleased that you're enjoying your new weighted blanket and that it's improved your sleep.
All the best,
Yvonne
Brian M
Verified Buyer
Great Mattress
Response from Silk & Snow
Nov 26, 2020
Thanks for the feedback, Brian! All the best, Yvonne
Jillian H
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Best weighted blanket I have ever owned. Soft, breathable, and washable! My husband and I fight over it so we’ll be back for more!
Response from Silk & Snow
Nov 24, 2020
Thank you for taking the time to leave us a review, Jillian! We're thrilled to hear that you're enjoying your new weighted blanket. All the best, Yvonne
ERIC H
Verified Buyer
S&S Hybrid Mattress
I found the mattress extremely uncomfortable. It did not get better after a month.
Response from Silk & Snow
Nov 25, 2020
Hi Eric, thank you for taking the time to write to us. We appreciate you leaving us an honest review. We are very sorry to hear the the mattress did not work for you. We understand although our mattresses are awesome, they cannot be a good fit for everyone and we appreciate you giving us a try. I do hope you find a new mattress suitable for you, your mattress is being picked up shortly and let us know if there is anything else we can help you with.
Take care,
Rébecca
Prin S
Verified Buyer
S&S Hybrid Mattress
I purchased a Silk & Snow hybrid queen mattress over a month ago, and so far, I am extremely impressed. Really enjoy the edge support not present in pure-foam mattress options, yet it still retains the pressure support of foam. Best of both worlds!
Response from Silk & Snow
Nov 24, 2020
Hi Prin,
Amazing! So great to hear you're enjoying your new hybrid mattress. Thanks for your review, we really appreciate it!
Cheers,
Yvonne
Aurelia G
Verified Buyer
Platform Bed
Amazing product and quality plus it's easy to set up! Love it!
Response from Silk & Snow
Nov 23, 2020
Wonderful to hear, Aurelia! Happy sleeping, Yvonne
Aurelia G
Verified Buyer
Great customer service Joanna and Claire went above and beyond!! Super service! Great products!
Response from Silk & Snow
Nov 23, 2020
Hi Aurelia,
Thanks again for taking the time to leave your feedback and kudos to Joanna & Claire, we really appreciate it!
Cheers,
Yvonne
george s
Verified Buyer
havent had a sore back since I got it
Response from Silk & Snow
Nov 23, 2020
Wonderful to hear, George! Here's to many more nights of happy sleep. Cheers, Yvonne
Rainer &
Verified Buyer
Hand Knitted Weighted Blanket
Beautiful blanket , my wife loves it
Response from Silk & Snow
Nov 23, 2020
Great to hear, Rainer! Thanks for the review. All the best, Yvonne
Evan T
Verified Buyer
Wooden Upholstered Headboard
Looks good, but the quality of materials is very poor.
Brenda S
Verified Buyer
Hand Knitted Weighted Blanket
Great quality. I would have preferred a shorter and wider option.
Response from Silk & Snow
Nov 23, 2020
Hi Brenda!
We appreciate you taking the time to write a review. Glad to hear you like the quality of your weighted blanket! As for the short and wider option, we'll pass that feedback on to our product development team.
All the best!
- Brendan
Stephanie M
Verified Buyer
Egyptian Cotton Duvet Cover
The duvet and cover we bought are so luxurious + make our bed feel like a neat; both my partner and I are always so excited to crawl in and sad to have to get out in the morning.
Response from Silk & Snow
Nov 23, 2020
Hi Stephanie,
Wonderful! Great to hear that you're both enjoying your new duvet cover :) Thanks for taking the time to leave us your feedback, we really appreciate it!
Happy sleeping,
Yvonne
Skylar D
Verified Buyer
S&S Hybrid Mattress
Love this mattress, it’s firm and comfortable! definitely recommend!
Response from Silk & Snow
Nov 23, 2020
Hi Skylar,
Great to hear that you're enjoying your new hybrid mattress! Thanks for taking the time to leave us your feedback.
All the best,
Yvonne
Jason C
Verified Buyer
S&S Hybrid Mattress
We've had our new Silk & Snow bed for a month now, and we've never slept better. Great support and comfortable. It made us realize that the mattress we had before was quite substandard.
Response from Silk & Snow
Nov 23, 2020
Hi Jason,
Wonderful to hear! Here's to many more nights of happy sleep.
All the best,
Yvonne
Gary B
Verified Buyer
Silk Pillowcase
Sweet pillowcases! These are the first silk ones I’ve tried and they won’t be the last. Easy care, too - machine wash on delicate cycle and hang dry. They are dry in a couple of hours. Easy! Highly recommend.
Response from Silk & Snow
Nov 23, 2020
Hi Gary,
Amazing! Wonderful to hear that you're enjoying your new pillowcase. Thanks for the feedback, we really appreciate it!
All the best,
Yvonne
Rick T
Verified Buyer
S&S Hybrid Mattress
My wife and I are absolutely thrilled with this mattress. We have already recommended it to three couples. Fantastic nights!
Response from Silk & Snow
Nov 23, 2020
Hi Rick,
We're so happy to hear that you're enjoying your new mattress. Thanks for taking the time to share your feedback and for spreading the word about S&S, we really appreciate it!
Cheers,
Yvonne
Amanda H
Verified Buyer
Hand Knitted Weighted Blanket
Beautiful high quality product with exceptional customer service!
Response from Silk & Snow
Nov 23, 2020
Hi Amanda,
Thank you so much for sharing your feedback. I'll pass on your kudos to our customer service team!
All the best,
Yvonne
Robert O
Verified Buyer
Down Duvet
So far we love it! Right weight and not too hot.
Response from Silk & Snow
Nov 23, 2020
Hi Robert,
Hurrah! Here's to many more nights of happy sleep with your new duvet.
All the best,
Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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