938
Reviews
Reviews
938
Recommend
9 / 10
TrustScore
9.49 / 10
Paul S
Verified Buyer
Easy to use eportal
Peter H
Verified Buyer
great service, delivered when asked
Will M
Verified Buyer
Good service, Good Price
Patrick M
Verified Buyer
great service
Stephen B
Verified Buyer
Webshop is easy to use.
Responses from Silmid Sales either by phone or email is far too delayed and this is the area of improvement that would make a huge difference.
Sales staff are always pleasant to deal with.
Responses from Silmid Sales either by phone or email is far too delayed and this is the area of improvement that would make a huge difference.
Sales staff are always pleasant to deal with.
Ronald G
Verified Buyer
really fast, great staff (with me) great service
Tim S
Verified Buyer
Always and easy, fast and reliable process!
WENDY R
Verified Buyer
The service was excellent.
I needed the product urgently and I was able to pay a very reasonable price for this service.
I needed the product urgently and I was able to pay a very reasonable price for this service.
Robert T
Verified Buyer
Good communication throughout, item as described at good price.
Ben P
Verified Buyer
Communications not great, I wasn’t going to write a review but as I keep receiving requests to write one without anyone getting back to me about the fact it hasn’t been delivered yet as FedEx said it was damaged in the van and taken back to the depot. Any chance of anyone from Silmid acknowledging the issue and providing a solution?
Alex G
Verified Buyer
If you could make the delivery estimates a little better that would be good!
Michael T
Verified Buyer
Excellent service
Thomas S
Verified Buyer
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Gavin T
Verified Buyer
Limited to no customer feedback response on products when on back or delayed by their supplier.
Mark W
Verified Buyer
EASY TO USE WEBSITE AND EASY ORDERING. QUICK DELIVERY!
Donella B
Verified Buyer
Deliveries keep being deferred
Ron F
Verified Buyer
As described, thanks
Paul M
Verified Buyer
Brilliant
Vicki B
Verified Buyer
Good product range, stock levels not always correct when you place an order as items go on back order and they do not tell you. There is regular account issues, we have a cash account so pay on line on card but then the orders say awaiting payment, sort the account and customer service communication out and it would be ok
Response from Sil-Mid Limited
Dec 01, 2022
Hi Vicki, thanks so much for taking the time to give us such constructive feedback. We take all feedback very seriously and will pass your comments on to our improvement team.
John N
Verified Buyer
Prompt delivery, great product
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