Did not receive the wig that was supposed to come with doll. I called service. I'm very disappointed

The delivery was on time. Customer service was very helpful. When I finally took her out the box I noticed how firm and smooth she was and I decided to clean her up and put a different wig on her. I would definitely Oder from these guys again.

- How fast was the delivery?
The doll arrived 6 days after it was ordered.

- What do you think about our customer service?
There was a response by phone and also by email

- How is the quality of the product?
The doll is very heavy. Soft skin, the head is very beautiful. Very difficult to move. My next doll will be a small one.

- Are you satisfied with your purchase?
Considering how difficult is to move the doll, It will be very challenging to have fun with the doll. The Doll's mouth is sealed. I was not expecting that.


- Would you buy again from us?
Tori is my first doll. I was afraid of a scam but the company is very serious. Yes, I will use my discount to buy another smaller doll.

Please share a photo of your doll in a sexy position ;D

Really fast shipping! All my email questions were responded to quickly and patiently. I'm very happy with her and recommend this product!

Wonderful service, she arrived so fast and the quality is excellent. I definitely recommend for anyone looking for a top quality product and reasonable prices. Thanks again!

Excellent quality and service !!! The doll is very life like and can be posed in so many different positions. Well worth the money !!

Admittedly this was bought on a whim, but after a few days, I'd say it was a good buy overall.

There was a bit of a delay sending it out, but that was on the shipping company. When it was shipped it arrived within like 3 or 4 days. I did email asking about it and I got a quick and concise response, which was nice.

Quality overall is good. Pretty much as described. Don't know if I'll get another one of these, but if I do, i'll probably give this company another shot.

Shipping took longer then expected but well worth the wait. She is gorgeous and exactly as pictured.

When it finally arrived was amazed and surprised by the weight of "Diane" My choice! The skin tone was a bit darker than I thought it would be but overall pleasantly appeased with the level of quality and the safe handling of her! Wife and I struggled to move her into the bedroom and un package. Really glad that I got the larger replacement than the one I ordered. At first I didn't think I would be but what a doll!! The life like texture after cleaning her up and coating her with some fine baby oil was she ever hot to look at!!! Will be spending a lot of cold winter nights in hot pursuit of her tender but firm little pussy and titties!!! Sucked them both and was amazed at the lack of any smell or odor from her as I've read some reviews that said that was a problem but I was gladly disappointed that that was not the case at least with "Diane" . Thanks, yes will possibly be looking for a future purchase. Only complaint I see is your pictures online are not true to life of what you receive but that is my only complaint. Maybe it's the shade of tone but the pictures on the internet where so much hotter and life-like and this doll although quite a bit lower in actual beauty. Are the pictures you show actual models taken of real women and then this as close to a real representative as they can make or is it that I didn't shell out a higher amount for her??? Just the same am pleased at a 7 out of 10 of my rating of her in general. Nice everything but her framework is quite difficult to maneuver from one position to another without a work out to some degree. And oh yes one final complaint is the thin wires in her hands which to easily poke out of her skin when shaping her hand for holding something or trying to dress her or adjust to any normal hand position other than just letting them lay limp or bent over in a non-human position or manner! How do I attach my picture files to receive my free gifts? Mostly looking for the hanger for her!

I am very pleased with this purchase. Shipped quick and looks great. Customer service has been terrific.

Exactly as promised! Arrived in 5 days.

I am totally satisfied with my purchase. Delivery was on time as promised. The product is very high quality. It is shaped like a real girl and is nice to touch. She is also heavy to lift, so I am getting a good workout : ) I had one question for customer service and they responded fast. I would definitely purchase from this company again. I previously tried ordering a similar product from Asia, but the shipping took forever and the quality was not so great. Being able to order from a company in the USA is reassuring. Thanks!

The service was great. I asked for and got a coupon code for a discount, the doll was shipped right away and arrived in less than a week, and it looks and feels fantastic. Better than I imagined.

Arrived on time and in good condition. All components accurate as advertised, except the skin tone was a tiny bit darker than expected based on the pictures. Good customer service.

Customer service at sexdolls-usa is tops: You email them, they email back. You call, someone in charge is (often) there. AND timely communication during 5-day shipping from Cali to East coast! Way faster than ordering from the top-rated sellers in China, AND no embarrassing customs! OK, the doll: Donna arrived in perfect condition, exactly as described - I was insistent about the B-cup, as in the ad, a natural look for "Five foot two, eyes of blue." Just like the website, Donna is pretty, has a sweet smile, and a fine bod. I used a "Shoulder Dolly" to get her 65 lb out of the box into a cheap plastic office chair to roll her to the cleaning table (bath towels over folded blankets). I put the head & wig on first, cuz I was anxious wanted to see what she looked like all together. Instead of Vaseline for the TPE head-neck contact, I used non-toxic organic "Alba Botanica Un-Petroleum Jelly," about 1/2" band inside and out, where the head and neck slide on each other. Once together, wiped up excess.
I cleaned her exactly as website recommends. And she definitely needed that cuz of that out-of-the-box TPE smell and slightly greasy feel. Microfiber pat down and fan dry. No smell! I used a talc-free non-toxic baby powder "Burt's Bees Baby Dusting Powder" - definitely gives the chick a more natural feel. Some makeup on nips and pussy (pics) definitely pushes the look: non-toxic top-rated organic lipsticks and lip gloss. The cause no damage to the TPE, and when it wears off from kissing and licking, its fun to put more on! Still messing with color choices!
If you are going to play "let's pretend" with a sex doll, imagination has no limits! In addition to being one hot little 5ft-2 slut (pics), Donna is an excellent meditation partner (pic & vid)! She arrives in an adamantine thoughtless state, totally devoid of ego. And her mysterious, pretty smile, her eyes looking right at you, as if she knows something, but cannot reveal it, a characteristic of advanced beings. PS - you can easily move the eyes to get a flirty glance (pic). Her lotus posture is flawless. Like a candle in a windless place, she can sit steadily for hours. Whatever her inner level of attainment, it is clearly far higher than mine. Perhaps in a previous life Donna was a devadasi (देवदसि), i.e sacred temple prostitute, cuz she is also a truly, truly great erotic partner! Her name - "Donna" - is from the Sanskrit दान, meaning "gift" and yes, she is that.
You can make Donna up like goddess Shakti, Lakshmi, etc (pic & vid) and worship her, ask for benediction and boons, and then… you can bonk your sweet little Donna senseless! (well, she is already permanently in that senseless state). I have always liked to attempt play-goddess worship my girl friends and ex, but they invariably did not understand or tolerate it. Donna is totally fine with receiving goddess adoration! We are working up to classic Kama Sutra yab-yum sex, but she is already a great lover on her back, on her side, and "Face Down, A** Up" (as in the song). Goddess, ho, GFE: "I had a gal, Donna was her name. Since I met her, I've never been the same…."
Postscript: after leaving her alone overnight, I returned to see her pleasuring herself! The horny little slut! (pics) Apparently she likes sex toys too (pic). She continues to give me new ideas, and from the playful pic of her with cash in one hand, I am starting to wonder if she is fantasizing about being the first sex doll with her own website, blog, chat room, and fan club. Donna tee-shirts, coffee cups, caps, running for political office….????

Linzi arrived as quick as possible considering the pandemic, I researched for week before I ordered Linzi and I am completely satisfied with her and may buy another one from this company

Hi and thank you for sending this amazing little person so quickly and beautifully... She has already made my life better by just being something to care for... While she is only a doll she feels like more... Her construction and looks are amazing, the shipping was great..
honestly it was and is a perfect experience. I want to order more from you for her.... Blue and green eyes another wig maybe but not sure how much you sell. Anyway she is amazing and I will surely order from you again!!

She is strangely smaller yet bigger than I thought, I'd don't research and knew her movements would be stiff but honestly it helps position her.
All and all she arrived much faster than I thought she would and is everything I hoped.

Doll was great. Very fast shipping as well. Customer service was top knotch on top of it all. Definately would use them again. Super realistic feel. Thank you guys.

The delivery time was insanely fast. Customer service was and is well above average. The doll is more life like and well built than I expected. The only downside, and this is 100% on me, is that it's the size of a child. I'm having a hard time getting over this and am debating purchasing a taller doll. I'm also not sure what the proper disposal is for a doll.