1045
Reviews
Reviews
1045
Recommend
10 / 10
TrustScore
9.7 / 10
Bryan F
Verified Buyer
Everything was great! Item was exactly what I was hoping for, and it arrived after only about 3 days. Really quick and so far so good!
Aaron B
Verified Buyer
Great service. Shipped day of purchase and arrived quickly. Thanks.
Richard K
Verified Buyer
I ordered black and got a different colour.
Jennifer D
Verified Buyer
Great staff very friendly and helpful. Love the store, the selection is great and lots of beautiful things!
Shenglun J
Verified Buyer
.
Terri M
Verified Buyer
I dealt with an extremely knowledgeable person. I will definitely be back.
Brenda S
Verified Buyer
Excellent repair work
marja s
Verified Buyer
UN did fine but Canada Post gave the Mittens a 5 day tour of Montreal before delivery which resulted them to be too late for the birthday girl. She was still happy to see them, however, but has one question: do they come in a size Small?
Graham B
Verified Buyer
Great to deal with. Item came well package and exactly what I wanted. Would definitely recommend!
jim
Verified Buyer
Problem was TSA locks wouldn’t open . I called and whoever answered said bring dow and they could repair while I wait for free.
I brought down the two suitcases and was told leave them they would call. Two weeks later I picked them up and was charged $25. One guy said replaced lock when I asked for bill explaining the work another guy said locks were picked and reset to 0. The woman said she would email a receipt with repair details. I got the receipt but no details?
I brought down the two suitcases and was told leave them they would call. Two weeks later I picked them up and was charged $25. One guy said replaced lock when I asked for bill explaining the work another guy said locks were picked and reset to 0. The woman said she would email a receipt with repair details. I got the receipt but no details?
michael b
Verified Buyer
Excellent customer service dealing with me when a weather disruption delayed my package.
patrick e
Verified Buyer
Keep being personal, knowledgeable and proud of your products; those are some true values that make customers keep coming back and continue to attract new ones. It also show in the longevity of the business! Kudos to Jon and the staff; solid business over the decades.
Michael D
Verified Buyer
Staff were super helpful over the phone with my gift certificate, and my new Secrid wallet arrived in my mailbox in record time -- and I love it! Looking forward to buying a fountain pen. Hope to visit in person one day!
Daria S
Verified Buyer
Fantastic products and service!
Tim N
Verified Buyer
Informed service, everyone was pleasant, what more could one ask??
Karen M
Verified Buyer
Staff very helpful, quality merchandise, store very clean and organized. Will definitely be back.
Carolyn H
Verified Buyer
The website is very easy to navigate and the orders were filled very quickly right before Christmas. My items were hand delivered with a smile.
Paul H
Verified Buyer
Great selection….engaging presentation…great value…really personal and helpful customer service…. Wonderful local family business… always feels good to give a gift purchased at UN Luggage…
Tammy R
Verified Buyer
Really appreciated the fact that the gifts were in a bag with wrapping tissue. Was able to hand the gift over without having to find wrapping paper. Thank You!
Maciej W
Verified Buyer
Very prompt response. The items were as described. Good quality. Thank you.
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