1043
Reviews
Reviews
1043
Recommend
10 / 10
TrustScore
9.9 / 10
Fran L.
Verified Buyer
There was a small problem with the wig I ordered and it was replaced with no problem - really great customer service and the problem was dealt with in such a friendly and professional way. Really highly recommend.
Response from Valentine Wigs
Mar 05, 2018
Hi Fran, Thank you for your kind words, we do try to make sure our customers are happy. Sorry you had problems with the first wig but as you say we replaced it immediately for another. Sometimes things are out of our control but we will try our utmost to put them right and make sure our customers are happy. Hope you enjoy your new purchase x
Carole P.
Verified Buyer
Received the City wig in silver snow. It is absolutely gorgeous, even better than the picture. Really pleased, plus excellent service as always
Response from Valentine Wigs
Mar 03, 2018
Hi Carole, Glad you are happy with your new wig and gald you are happy with our service, as always we do try our very best to make sure our customers are happy
Linda
Verified Buyer
After trying numerous wigs that Richard had ordered for me I decided on two that I purchased. Nothing was too much trouble for Richard and Betty and they made you feel comfortable trying them on with no rush or pressure to buy , and gave an honest opinion as to whether or not they suited you. I would highly recommend them to anyone who is thinking of purchasing a wig as the products are so natural looking. I would like to wish them every success for the future of their business.
Response from Valentine Wigs
Feb 23, 2018
Hi Linda, Thank you for your lovely comments, we are glad we could be of help. That's what we are here for to make sure that you as our customer receive our expert, friendly advice and find a suitable wig that makes you feel comfortable and gives you back your confidence.
Angela
Verified Buyer
Thank you for your help and the super fast delivery. My confidence was instantly restored with my lovely new Noriko wigs. Loved the nice touch with the chocolate that came the delivery. Will certainly be ordering again.
Response from Valentine Wigs
Feb 18, 2018
Hi Angela, Thank you for your kind words, we are so glad you are happy with your new wigs, we do try our best to help our customers as best we can.
Gwen K.
Verified Buyer
Ordered the long gem hair enhancer, fantastic material, very realistic. Easy to order and was posted almost immediately , love the piece and a very trustworthy process.
Alison G.
Verified Buyer
Great company, very helpful after having a couple of issues but it was sorted quickly and I'm happy with my purchase. Will be back for more I'm sure!
Michael P.
Verified Buyer
Dear Bet and Richard,
Thank you so much for seeing me the other day and for your kind help and extreme patience. That Noriko wig I purchased is excellent and the colour is perfect. It was so nice to feel at ease and to try on those wigs in a relaxed and friendly environment. I have every intention of making fresh purchases and recommending you to my friends in the community.
Best wishes,
Mike Peskett
Thank you so much for seeing me the other day and for your kind help and extreme patience. That Noriko wig I purchased is excellent and the colour is perfect. It was so nice to feel at ease and to try on those wigs in a relaxed and friendly environment. I have every intention of making fresh purchases and recommending you to my friends in the community.
Best wishes,
Mike Peskett
Response from Valentine Wigs
Feb 02, 2018
Hi Mke, Thank you for your lovely comments. We are so glad you felt at ease, we know that purchasing the right wig to suit is difficult enough as it is so we just try to help out as much as we can to ensure customers feel at ease -with their purchase.
Pauline H.
Verified Buyer
Cannot thank Richard and Betty enough for their help in assisting me to choose the perfect wig, nothing was too much trouble and I will certainly be purchasing more from them in the future. Would highly recommend this company they go that extra mile.
Penelope C.
Verified Buyer
A lovely short wig , very light to wear,especially important as I like to regularly exercise.Have had several compliments with friends not believing it’s a wig as looks so natural.Wash & drys quickly.Would definitely recommend.
Helen R.
Verified Buyer
Receiving this wig was like receiving my own natural hair back it's simply stunning & the picture does not do it justice,having purchased many wigs this is by far the best for comfort & a natural look plus the ways you can style it are endless,it truly is amazing .. valentine wigs is an amazing company to purchase from completely effortless & the customer service is by far the best company I have dealt with,thank you so much to everyone at valentine wigs & trendco for producing such an amazing wig x
Response from Valentine Wigs
Jan 31, 2018
Hi Helen, we are so glad you have found something that suits and fits so well. At Valentines we appreciate that it's not an easy task to find the wig that not only fits, but makes one feel confident and special. That's why we try our very best to advise and make the purchasing side for customers as easy as we possibly can.
Pauline H.
Verified Buyer
I can’t thank Richard and Betty enough for all the help they gave me in finding the perfect wig, nothing is too much trouble, I have purchased one (lovely quality and very reasonable) and I will definitely be purchasing more. I am extremely lucky to live on the doorstep of Valentine Wigs and can pop across and try on before I buy, wonderful customer service and I would highly recommend this company.
Response from Valentine Wigs
Jan 31, 2018
Hi Pauline, Thank you for your lovely comments, we are so glad you are happy with our service and your wig. We do try to do the best to help our customers find the wig that makes them feel happy.
Yvonne L.
Verified Buyer
I have bought several wigs from Valentine Wigs. They have a very large selection to chose from covering all the top brand names at very competitive prices with tax relief for hospital patients.
I have found Richard and his staff to be really helpful at all times. If the wig doesn't suit they are willing to exchange it for a different one.
Thank you Richard for giving me the confidence to wear your beautiful wigs.
Yvonne Lyons.
I have found Richard and his staff to be really helpful at all times. If the wig doesn't suit they are willing to exchange it for a different one.
Thank you Richard for giving me the confidence to wear your beautiful wigs.
Yvonne Lyons.
Response from Valentine Wigs
Jan 30, 2018
Hi Yvonne, So glad you have confidence in wearing the wigs, we appreciate the problems our customers may have and do our very best to help wherever we can and ease the choice of finding the right wig which makes them feel confident and look beautiful. :)
Martina G.
Verified Buyer
I'm every so pleased with the communication with Valentine Wig. Very helpful and good service. The quality of the wigs are also fantastic.
Shirley R.
Verified Buyer
Extremely easy to return items. Very prompt delivery. Nothing on the parcel
mentions wigs etc. These are the best prices for hairpieces on the net.
I appreciated the thank you chocolate. very satisfied customer.
mentions wigs etc. These are the best prices for hairpieces on the net.
I appreciated the thank you chocolate. very satisfied customer.
Response from Valentine Wigs
Jan 26, 2018
Glad you are happy, that’s what we aim for, happy customers. Hope we can be of service again in the future.
Linda K.
Verified Buyer
I am delighted I chose Valentine Wigs. Richard was very helpful and the service was excellent. My wig arrived very quickly and I am delighted with it.
Annie R.
Verified Buyer
There was a small mix up in my original order, but it was handled promptly, in the most professional, efficient, courteous way. With hardly any delay at all, I received the article I had originally ordered, a Ellen Wille Strada Mono in salt pepper mix -- very nice cut, subtle colour mix. Just as I had hoped -- perfect. Thank you.
Response from Valentine Wigs
Jan 20, 2018
Hi Annie
Glad you are happy with your new wig and glad we managed to sort things out quickly for you and to your expectations. Our apologies once again for the mix up
Kim
Verified Buyer
Just got my wigs and I cant express how happy I am they look fantastic and give me so much confidence thank goodness I have found Valentine Wigs
Response from Valentine Wigs
Jan 13, 2018
Hi Kim, We are so glad you like your wigs and that they have given you lots of confidence, that's what we like to hear. Regards, Valentine wigs Team
susan y.
Verified Buyer
Really nice friendly company, excellent speedy service and no quibble if you need to return your item. Products excellent and good value.
Kim
Verified Buyer
I recently purchased Tori wig and I am so happy with it I have ordered another one plus two more wigs I am very impressed with the quality and more importantly prompt delivery
Response from Valentine Wigs
Jan 06, 2018
Hi Kim, So glad you are happy with your new wig and hopefully you will be just as happy with your new ones. Don't forget if for any reason you are not happy with your new ones we have a 'no hassle' return policy with a full refund. Thank you for your review x
Gráinne N.
Verified Buyer
The wigs I purchase, and there are many, are usually of a very high standard. Richard is so helpful with our purchases. The Company is very efficient when I place an order, and if any wig is not suitable a refund is delivered quickly. All in all I would recommend Valentine Wigs to any potential buyer. Gráinne Nugent
About Valentine Wigs
Valentine Wigs is an independent family-run online UK business supplying branded ladies wigs, hair pieces and topper enhancements.
Founded in 2005 with a purpose – to passionately provide our customers with a Personal and Discreet Shopping Experience.
We are committed in ensuring you are delighted with our quality customer service. Your satisfaction is our guarantee.
Don't hesitate to email or use our 'chatbot' or 'Contact Us' page for helpful and attentive support. You can be assured of our very best attention at all times.
Visit Website
Founded in 2005 with a purpose – to passionately provide our customers with a Personal and Discreet Shopping Experience.
We are committed in ensuring you are delighted with our quality customer service. Your satisfaction is our guarantee.
Don't hesitate to email or use our 'chatbot' or 'Contact Us' page for helpful and attentive support. You can be assured of our very best attention at all times.
Valentine Wigs is a Verified Merchant
Questions? Contact Us
sales@valentinewigs.co.uk
01453 624624
11.00am - 3.00pm
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