Volunteering Solutions https://www.volunteeringsolutions.com Travel
4.7 From 1 to 5
Overall Ratings
5 Stars
565
4 Stars
237
3 Stars
10
2 Stars
2
1 Star
1
Reviews 815
Recommend 10 / 10
TrustScore 9.49 / 10
louise cook
Oct 28, 2023
Verified Buyer
Volunteer in India
Volunteering in india in the street childrens centre was an amazing experience. The staff who looked after us were amazing and they were a privilege to travel with. I felt very well looked after and will definitely be returning.
Response from Volunteering Solutions
Oct 30, 2023
Hi Louise, Thank you so much for your kind words! We are so glad to hear that you had an amazing experience volunteering in India with us. Our staff take great pride in providing a safe and enjoyable experience for all our volunteers, and we are delighted that you felt so well looked after. We look forward to welcoming you back soon! Thanks Team Volunteering Solutions
louise shepherd
Oct 28, 2023
Verified Buyer
Volunteer in India
Volunteered in India for the street kids centre and the experience was amazing. The group guides were fab and i will definitely go on another trip through volunteer solutions
Response from Volunteering Solutions
Oct 30, 2023
Hi Louise, Thank you so much for your kind words about your experience volunteering in India with us! We are so glad to hear that you had such a great time and that our group guides were so helpful. We strive to provide our volunteers with the best possible experience, and it's wonderful to hear that we achieved that for you. We hope you will consider joining us again on another trip in the future! Thanks Team Volunteering Solutions
keighley Davies
Oct 28, 2023
Verified Buyer
Volunteer in India
The experience was amazing. I felt very welcomed and the people at volunteering solutions are brilliant. Thank you so much
zoe spilsbury
Oct 28, 2023
Verified Buyer
Volunteer in India
Sahil and his team made this the perfect trip and I want to thank them for such an amazing experience
Response from Volunteering Solutions
Oct 30, 2023
Hi Zoe, Thank you so much for your kind words! We are so glad that you had an amazing experience with us and that Sahil and his team were able to make it the perfect trip for you. We strive to provide the best service and experiences for our customers and we are so glad that we were able to do that for you. Thank you for taking the time to leave us a review and we hope to see you again soon! Thanks Team Volunteering Solutions
katie robinson
Oct 28, 2023
Verified Buyer
Volunteer in India
I had the best experience being able to help the children and experience a new culture. The staff where amazing and really informative
Response from Volunteering Solutions
Oct 30, 2023
Hi Katie, Thank you for your kind words! We are so glad that you had a great experience with us and that you were able to help the children and experience a new culture. We strive to provide the best experience for our volunteers and we are glad that we were able to do that for you. Thank you for your support! Thanks Team Volunteering Solutions
lauren dixon
Oct 28, 2023
Verified Buyer
Volunteer in India
Great staff who were very supportive, kind and informative throughout. Really enjoyed the experience and would 100% use Volunteering Solutions again in the future when booking. Thank you so much
Response from Volunteering Solutions
Oct 30, 2023
Hi Lauren, We are delighted to hear that you had a great experience with Volunteering Solutions. It means a lot to us that you appreciated the support and kindness of our staff. We are glad that you would use us again in the future and thank you for your kind words. Thanks Team Volunteering Solutions
Alex Bramhall
Oct 28, 2023
Verified Buyer
Volunteer in India
The team have been fantastic and very supportive throughout the trip. The trip as a whole has been an amazing experience and volunteering with the children was very emotional but worth every minute. Thank you for everything!
Response from Volunteering Solutions
Oct 30, 2023
Hi Alex, We are so glad to hear that you had an amazing experience on your trip and that the team was supportive throughout. We thank you for your kind words and for taking the time to share your experience with us and hope to see you back again soon. Thanks Team Volunteering Solutions
Sarah Bedford
Oct 28, 2023
Verified Buyer
Volunteer in India
Very polite and helpful staff. The trip was very well planned and the support from the staff was fantastic. Great variety of visitor attractions.
Response from Volunteering Solutions
Oct 30, 2023
Thank you so much for your kind words! We are delighted to hear that you had a great experience with our staff and that the trip was well planned. We strive to provide the best possible experience for our volunteers and are glad that you enjoyed the trip to India. Thank you for your review! Thanks Team Volunteering Solutions
grace king
Oct 28, 2023
Verified Buyer
Volunteer in India
Everything was well thought out and prepared for. For example, our days were planned out, three meals, toilet stops, and tourist trips as well as volunteering hours. It was a nice mix of freedom and safety with some adjustments between us all and it worked because we were attentive of each other and communicated well. Ive enjoyed being looked after as a Vegan and experiencing different layers of India’s culture. Our leaders were generous and accommodating, answering any questions and making sure we were comfortable.
Response from Volunteering Solutions
Oct 30, 2023
Hi Grace, Thank you so much for your kind words! We are so glad to hear that you enjoyed your experience with us and that you felt looked after. We strive to provide a balance of freedom and safety for our volunteers, and we are delighted that it worked for you. We are also pleased that you were able to experience different layers of India's culture. Our leaders are dedicated to making sure our guests have the best experience possible, and we are thrilled that they were able to answer your questions and make sure you were comfortable. Thank you again for your review! Thanks Team Volunteering Solutions
Chelsea
Oct 28, 2023
Verified Buyer
MyProduct
I couldn’t eat any Indian food and got sick on the last day :(
Kelly White
Oct 28, 2023
Verified Buyer
Volunteer in India
Just completed a week in Delhi, India helping with the street children. The experience was amazing from start to finish. While there Are helped to brighten up a small day care centre where Patients met lots of fantastic children and their caregivers. Volunteering Solutions organised an amazing itinerary which included time to see many of Delhi’s popular landmarks including the famous Taj Mahal. It was an excellent and truly incredible experience that I will treasure forever and I would certainly choose Volunteering Solutions for my next adventure which allows us to experience different cultures across the world in a truly immersive way.
Response from Volunteering Solutions
Oct 30, 2023
Thank you for your wonderful review! We are so glad to hear that you had an amazing experience in Delhi, India. It is truly incredible to be able to help brighten up a day care centre and meet so many wonderful children and their caregivers. We are also glad that you were able to take in some of Delhi's popular landmarks. We are delighted that you would choose Volunteering Solutions for your next adventure and we look forward to helping you experience different cultures across the world in a truly immersive way. Thank you for your support! Thanks Team Volunteering Solutions
Gabriele Civico
Oct 06, 2023
Unique
Verified Buyer
Volunteer in Tanzania
Best experance ever
Response from Volunteering Solutions
Oct 10, 2023
Thank you so much for your kind words! We are so glad that you had the best experience ever with us. We strive to provide our volunteers with the best service possible and we are so glad that we were able to do that for you. We look forward to seeing you again soon! Thanks Team Volunteering Solutions
Laura
Oct 06, 2023
Verified Buyer
Volunteer in Tanzania
The experience in Zanzibar was truly unique. I had this journey with a group of friends / acquaintances and we rented a big house provided by the association which scheduled the entire experience. At first, we faced quite a few difficulties, our life and habits in Italy are totally different compared to theirs’. Something normal here, isn’t there, and viceversa. Living in a local house, eating local cuisine, using local buses made us fit into their daily life as much as possible. The first day at the hospital, it was really a surprise! Patient management in Africa is totally different from ours. Local doctors were very nice, and since they are used to have volunteers there, they weren’t so concerned about us, and they were also prone to teach.
Francis, our trip coordinator, was super available all time, and quckly solved all our problems.
So was Freedie, the tours coordinator for Zanzibar, who showed us all the most touristic places, proposing various itineraries, which involved hidden spots that only local people know.
Response from Volunteering Solutions
Oct 06, 2023
Hi Laura,We are so glad to hear that you had a great experience with Volunteering Solutions! We are delighted that you enjoyed volunteering in Zanzibar and exploring the island along with the rest of your group. We strive to ensure that our volunteers have a safe and enjoyable experience, and we are glad that we were able to provide that for you. Thank you for your kind words and for choosing to volunteer with us! Thanks Team Volunteering Solutions
Maria Katzendorn
Sep 28, 2023
Verified Buyer
Tailandia
My experience with Volunteering Solutions was great! I had an amazing time in Thailand teaching Buddhist monks English, travelling, and exploring Thai culture! The whole experience also felt safe and comfortable (if something completely out of one’s comfort zone can still be called that)! I really enjoyed everything that happened to me, and am really happy that I made a decision to go!
The Volunteering Solutions team was also responsive and welcoming during my experience, and was frequently checking up on me, so that I don’t have any issues!
Response from Volunteering Solutions
Sep 28, 2023
Hi Maria,We are so glad to hear that you had a great experience with Volunteering Solutions! We are delighted that you enjoyed teaching Buddhist monks English, travelling, and exploring Thai culture. We are also glad that you felt safe and comfortable during your experience. We strive to ensure that our volunteers have a safe and enjoyable experience, and we are glad that we were able to provide that for you. Thank you for your kind words and for choosing to volunteer with us! Thanks Team Volunteering Solutions
Maria Elisabet Ramirez Hernandez
Sep 20, 2023
Verified Buyer
Tailandia
I love the time I spend with the elephants. It was magic. If There’s something I can say is that I don’t feel that I learned a lot of them, the people in the camp didn’t share important information, they said the things I already knew by reading, and when I asked, the person in charge didn’t want to answer. Everything else was awesome.
Response from Volunteering Solutions
Sep 21, 2023
Hi Maria, Thank you for your review. We are glad to hear that you enjoyed your time with the elephants and that it was a magical experience. We apologize that you did not feel that you learned a lot about them. We strive to provide our volunteers with the best experience possible and we will take your feedback into consideration to ensure that we are providing the most informative and enjoyable experience for our participants. Thank you again for your review. Thanks Team Volunteering Solutions
Sabrina Chemello
Sep 19, 2023
Verified Buyer
MyProduct
Good morning,

After a while here I am writing the review for my volunteering trip in august. As you know I’ve been in Kathmandu for three weeks, 6-26 august, joining the medical program. In those weeks I had the opportunity to see different things, value them and think what could be done better.

First of all, the hospital (Sahid Memorial Hospital) is not a good place where to go: only few patients come in everyday, there were also some days where nobody came in. How is that possible in the ER?
Secondly, they have all the staff they need, for sure my presence (or the one of any other volunteer) is not helpful for them, we just overcrowd the room if/when there are patients. In your website you speak so highly about the program, as if the hospital could not go on without the help of volunteers; once we are there, so few things we did because the answer to the question “can in be of any help?” was always no.

I strongly believe in these volunteering programs, because for sure it has been a wonderful experience overall, but if I have to spend money, and if you have to pay the hospital (as Uma told me) to let volunteers go there, then look for another one, a place where you can be useful for real. I tell you this because during my stay I had the opportunity to visit Dhulikhel Hospital and in my two days there I did more things, learnt more stuff and helped way more than in 3 weeks at Sahid Memorial. Mostly because volunteers end up with an image of Nepali hospitals that is not true; every other doctor, taxi driver, person I met during my stay always asked me why I chose Sahid Memorial, telling me that is a really low rated hospital also for them.

This is what I think about the volunteering experience itself. It’s great, it opens your mind, but what I really think in the end is: do you only care about the money I pay you, and don’t care at all about the experience? If you actually care, change some things, be more honest and true on your website, because from my part you will not get a positive review, specially my colleagues who wanted to join will definitely not join your program.

Instead, for the remaining part of the travel I have few more things to add. Again, also for the house stay you have not been clear; the bathroom we were sharing was not only for the volunteers, but also for 6 daughters of Uma. Do you think this is ok? It was not nice sharing in 11 only one toilet and one shower. Furthermore, it took us ONE WHOLE WEEK to have a hot shower, because Uma did not trust us after we told her every day that it was not working. Again, how is it possible that we had to complain for so many days, with them also being annoyed when we told them that it was not working? This is the result of having the local coordinator and the assistant coordinator a mother-daughter figure. If we had to complain with the daughter, she would have never gone against her mother, so volunteers need two separate figures invested in those roles, they cannot be related.

The locals revealed being so kind, welcoming and smiling people. The exact opposite of what we had in the house; a curfew set at 10pm, no alcohol allowed in the house. Are we 12 years old that we need these rules? Since Uma’s answer was always “it’s the company rules” and still after we had shown her that in the pre departure booklet there were no such rules written, please write them down so people go there prepared and don’t have to fight every time they want to stay out a bit more. Are you afraid that no more volunteers will come if you write them down?

As the food goes, Nepali food is really good, but what I ate every day at lunch was always the same meal, no variation of vegetables or of taste, without saying that I had meat only 2 times in three weeks. Many dishes we had at night for dinner were tasteless. I personally asked to vary a bit my meal during lunch time, and with the other volunteers we also asked to change a bit in the evening, but in the end it was always the same sad thing.

In the end, if you organize some trips for some programs like the afternoon trip around the city, why do you do it only for a few people? Don’t other volunteers deserve the same thing?

Since I didn’t receive any answer to my first complaint email, would you be kind enough to at least answer this one, to know that you actually care about what volunteers think after their experience.

Overall the volunteering program was good, it opens your mind and helps you in so many different ways that it’s hard to describe, but after my experience, I will not do another one with you if the circumstances don’t change, and I will not recommend this association to colleagues/friends and family as far as the programs in Nepal go.

Thank you for your patience in reading this long email,
Best regards

Sabrina Chemello
Margherita Meloni
Sep 10, 2023
Verified Buyer
Volunteer in Tanzania
It was a special experience, the dream of a lifetime. When I chose to go to Tanzania, I had this mindset: we can't help everyone, but each of us can help someone. It was the turning point, it is impossible to tell the joy of children, I miss them already. Thank you Volunteering Solutions for this experience and asante sana Tanzania, see you soon
Response from Volunteering Solutions
Sep 12, 2023
Thank you for your kind words! We are so glad to hear that your experience in Tanzania was a special one and that it was the turning point for you. We are also so happy to hear that you were able to help someone and that you miss the children already. We are so proud to have been a part of this experience and we hope to see you soon! Asante sana ! Thanks Team Volunteering Solutions
June Azpiazu Cuesta
Sep 09, 2023
Verified Buyer
Tailandia
This program was really nice. I love it. We did a lot of different things and we had fun. So I recommend it.
Response from Volunteering Solutions
Sep 12, 2023
Thank you so much for your kind words June! We are so glad to hear that you had a great time and enjoyed the Elephant Camp program in Chiang Mai. We appreciate your recommendation and hope to see you again soon! Thanks Team Volunteering Solutions
Niccolò Graziani
Sep 06, 2023
Verified Buyer
Volunteer in Madagascar
Fantastic experience with amazing people
Response from Volunteering Solutions
Sep 12, 2023
Thank you so much for your kind words! We are so glad to hear that you had a fantastic experience in Madagascar with our amazing people. We strive to provide the best customer service and we are thrilled that we were able to meet your expectations. We look forward to seeing you again soon! Thanks Team Volunteering Solutions
rasheed
Sep 04, 2023
Verified Buyer
Volunteer in Tanzania
I loved my time at karibu foundation. They always made sure we had a beautiful and clean place to stay, and that we had food to eat for each and every meal. They were all kind and made sure that our hostel was safe. They were also very accommodating in making sure we had transportation to and from our excursions, and took us on an amazing safari and camping tour! I loved my time here and am very grateful to the team
Response from Volunteering Solutions
Sep 05, 2023
Thank you so much for your kind words! We are so delighted to hear that you enjoyed your time in Arusha. We strive to make sure our guests have the best experience and that their needs are taken care of. We are so glad that you were able to take part in our amazing safari and camping tour and that we were able to provide transportation for you. We truly appreciate your positive review and are so glad that we could provide you with a safe and clean place to stay during your stay. Thank you for choosing Volunteering Solutions.
About Volunteering Solutions
Volunteering Solutions Reviews, left by real genuine volunteers. Volunteering Solutions is a Top Rated International Volunteer Travel Company with low cost, affordable volunteer programs in over 26 countries starting from only £179 / $200. VolSol is accepting bookings for 2023 - 2024
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Questions? Contact Us
info@volunteeringsolutions.com
US: +1-888-694-9411 UK: +44 020-3830-6000
Market House, 216-220 High Street, Sutton, SM1 1NU, United Kingdom
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