16
Reviews
Reviews
16
Recommend
9 / 10
TrustScore
9.6 / 10
Oana Giraldo
Blakely was so wonderful and easy to work with from the start! She took time and went through several options with us, answered all our questions and concerns and we were ready to close in 2 weeks! We will definitely use her again for all our real estate financing needs and highly recommend her and Certainty Home Lending to all our family and friends.
Deanna H.
I think this email we received from Blakely Peterson to us, our agent, and the sellers speaks for itself:
"Just to make everyone aware and make sure we are on the same page, the HUGES are back to going with [CREDIT UNION]. It is unfortunate as they are getting a much better deal with me and they are guaranteed a close date of the 7th. I have gotten 3 deals from [CREDIT UNION] this week because they are a week past close date and still not clear to close.
I had already ordered appraisal with a due date of this Friday, and locked the borrower rates at a full percent lower than [CREDIT UNION], my payment, and cash to close are also both significantly lower. The client would be saving a significant amount going with us and is set up in a much better position as a first time homebuyer.
The decision is absurd but 100% up to the borrowers.
***[CREDIT UNION] is not showing your MI (mortgage insurance ) as part of your mortgage but has bumped your rate up significantly to cover the MI. Keep in mind, with me once you have 20% equity in the home your MI will fall off moving your payment to $3649 monthly whereas it will stay at $4023 with [CREDIT UNION].
That is a savings of $374 a month. I think you need to take a look at this again prior to making your final decision."
Not only do I think she purposely spelled our name wrong in all caps, but she was wrong about the costs and payments. We ended up closing on time and under budget because our credit union had no origination fees. We've never encountered someone so unprofessional who was trying to earn our business.
"Just to make everyone aware and make sure we are on the same page, the HUGES are back to going with [CREDIT UNION]. It is unfortunate as they are getting a much better deal with me and they are guaranteed a close date of the 7th. I have gotten 3 deals from [CREDIT UNION] this week because they are a week past close date and still not clear to close.
I had already ordered appraisal with a due date of this Friday, and locked the borrower rates at a full percent lower than [CREDIT UNION], my payment, and cash to close are also both significantly lower. The client would be saving a significant amount going with us and is set up in a much better position as a first time homebuyer.
The decision is absurd but 100% up to the borrowers.
***[CREDIT UNION] is not showing your MI (mortgage insurance ) as part of your mortgage but has bumped your rate up significantly to cover the MI. Keep in mind, with me once you have 20% equity in the home your MI will fall off moving your payment to $3649 monthly whereas it will stay at $4023 with [CREDIT UNION].
That is a savings of $374 a month. I think you need to take a look at this again prior to making your final decision."
Not only do I think she purposely spelled our name wrong in all caps, but she was wrong about the costs and payments. We ended up closing on time and under budget because our credit union had no origination fees. We've never encountered someone so unprofessional who was trying to earn our business.
Julie Branum
I absolutely love working with sherry. She's extremely knowledgeable she's patient she understands every aspect of the real estate contract so she can help put my clients at ease with any questions they might have for her. I would highly recommend Sherry to everybody and anybody that I know looking to get approved for a home loan. Southern Charm Realty appreciates everything that Sherry has done for our clients she truly is the best
Bob Salters
Sally Is The Best !!!! She has been so helpful and thoughtful. She just plain cares about others. I am so thankful to have her help me thru this process.. Seek her and you will be so happy you did…..
Tom
feel like I was the most important client they had to service.
Amy & Chris Jones
I have worked with Chad Cantrell & Kristen Huffman for almost 2 years with my job and when I decided to buy a new construction home, it was a no brainer to apply with them. Since we started the process early to get pre-approval, Chad was able to give us some pointers on how to improve our credit scores to get the best rate possible. He helped us save around $130 per month on our mortgage payment. Knowledgeable, communicative and top-notch customer service!
Julio G.
Verified Buyer
Rhonda Faulk and her team were the best partners a first time home buyer could ask for. They made the process seriously easy. Super knowledgeable about the military and VA loans. For me the purchase of my first home was a great experience because of Rhonda Faulk, her team and Starkey.
Derek S.
Verified Buyer
Bart Swan was very professional and informative in helping me through my first home loan process. Would refer him to any of my friends or coworkers looking for loans in the future.
Chantal L.
Verified Buyer
Eric Glick and his team were excellent and proficient... We were able to close 17 days earlier!!! Thank you!
Breton G.
Verified Buyer
Pam and team were a pleasure to work with! They are knowledgeable, organized and fast. They understood the situation we were in an responded accordingly. I have and will continue to recommend them to friends!
Matt A.
Verified Buyer
Brian Carson was professional and responsive throughout our loan process, from loan quote to closing. We looked into multiple lenders, and Brian was the difference maker for us. High satisfied!
Russell C.
Verified Buyer
Mike was an amazing help for me. He made my first home buying experience extremely painless and easy. I am going to gladly refer anyone to Starkey Mortgage and Mike.
Monique J.
Verified Buyer
I don't think I could have worked with a better team! I will definitely recommend her to anyone looking to buy! My realtor even bragged on how efficient Vanya's team was!
Jonathan B.
Verified Buyer
Chad was excellent throughout the refi process. Always super friendly, super knowledgeable, and didn't mind to answer my questions.
Isaac H.
Verified Buyer
Mary helped me out and kept contacting me on updates or news which i preferred. Her and her staff were outstanding and very courtious as a new home owner. If I do anyone buying a gouse and needing a lender, she will be the first one to recommend. I would give her staff and Mary a 6/5 stars if I could.
Brian V.
Verified Buyer
Tom was great, he helped us get an erroneous report on our credit report corrected by setting up a three way call. Tom was always available to answer questions, and guide us through the loan application process. Tom was quick to reply, and always helpful.
About Certainty Home Lending
First and foremost Certainty is about people. We’re about doing whatever it takes to find the right home mortgage for you. We are about personal attention, about simplifying the process through our expertise and transparency. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference. NMLSR# 2146
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