3912
Reviews
Reviews
3912
Recommend
10 / 10
TrustScore
9.9 / 10
Lowkeyfiresavage
Verified Buyer
Absolutely awesome prices that completely beat out my local stores, great selection of supplies and geckos alike. Will definitely buy from here again!
Jeff K.
Verified Buyer
The one thing I never have to worry about is how my order will arrive, It is always packed well and never have had any issues at all. Looking forward to my next order
Breanne P.
Verified Buyer
Pangea has quickly become my go to for reptile supplies. Their prices and customer service are top notch and I always get my orders ahead of schedule and packaged beautifully. Thanks again, guys!
Jim O.
Verified Buyer
I recently requested a phone contact so that I could talk to someone about the specific application that I was considering with beehives. Instead of a call, I received an email telling me to go look on youtube at a particular video where a man uses your product in his overwintering hives. I had already seen the video and that was the reason for my desire to talk with someone. I wanted to make sure that I understood how to run your heat tape in series off of one thermostat. Please don't try to guess what your customers want. Respect their requests. Customer service is about meeting their needs, not making them jump through your hoops. I own 3 multi million dollar companies. I bend over backwards to serve. It is my privilege to earn their business. I would still like to talk with someone to make sure I'm buying the correct parts and quantities. You may prefer to keep contact to emails but a good business person knows that it's not about them and what they want, rather, it's about serving the customer.
Response from Pangea Reptile LLC
Nov 14, 2018
I take full responsibility for directing my customer service staff not to offer advice for off-label use or wiring of the heat tape. This is a potentially dangerous product if used incorrectly and this policy is in place to protect us from litigation. Customer service is paramount and we are taking steps to make sure we can adequately help our customers while still protecting ourselves from being sued.
-Matthew Parks
Owner
Arakiel6
Verified Buyer
Great product. But I paid extra for faster shipping and its ending up taking the same time it would if I hadn’t paid that much. But overall wonderfull product and I highly reccomend this gecko diet
Pokemonlove234
Verified Buyer
Knowing that I can hop on my phone, and order my gecko diet, is amazing
Jamie G.
Verified Buyer
I shop at pangea for all my reptile needs.
Mhagirl1988
Verified Buyer
My order came in the other day I wanted to thank all the staff at Pangea Reptiles also my crested geckos Apollo&Lillie loved their new food they totally loved the Watermelon thanks again Pangea your the Best
Tekk96
Verified Buyer
Excellent service and fast shipping
Skye P.
Verified Buyer
This is my first reptile. I wanted a gecko for ages and wasn’t sure were to turn. I’ve heard wonderful things about Pangea from my research. I decided to purchase my first gecko from them. Customer Service has been wonderful with thier responses!
I will be doing more purchases with them.
I will be doing more purchases with them.
Edith L.
Verified Buyer
A friend recommended the Pangea products. And, my newly acquired P. grandis geckos love the Pangea Fruit Mix Watermelon! I look forward to giving them the other Pangea gecko fruit mix varieties, which I just ordered and has already arrived. Thank you, Pangea!
Pointzero 1.
Verified Buyer
We timed our order badly, but someone sensed this and our Crestie had her food in a very short time.... She is so happy. We are forever thankful to Pangea.
Mowilkie66
Verified Buyer
I always order my lights from Pangea! The Gecko Diet is amazing!
Cbswig
Verified Buyer
Fast shipping and very well done on packaging
C K.
Verified Buyer
Great prices on heat packs
bruce t.
Verified Buyer
I was kept in contact with from start to finish. no issues at all and everything came in on time including my beautiful baby crestie!! Thank you guys so much! I will definitely be back!
Rottenweiler9
Verified Buyer
Quick delivery and the geckos love it.
Mikeseifertgeckos
Verified Buyer
Pangea makes the best gecko diet. the geckos love it.
Jodie C.
Verified Buyer
My experience was outstanding! The support I received with any questions was so fast and very helpful! I will do business again. So glad I went with Pangea for my order :grin:
Turtleforyou
Verified Buyer
Very fast service love the new product at A Super great price...thanks James
About Pangea Reptile LLC
At Pangea Reptile LLC, we are passionate about providing the best products and information for reptile enthusiasts. Our mission is to support the care, breeding, and enjoyment of reptiles and amphibians through high-quality supplies and resources.
We offer a wide range of products, from innovative food options to essential habitat supplies, all designed with the health and happiness of your reptiles in mind. We believe that every reptile deserves a great home, and we are dedicated to helping you create the perfect environment for your pets.
Our team consists of reptile lovers who understand the unique needs of these fascinating creatures. We strive to share our knowledge and expertise with fellow enthusiasts, ensuring you have access to the best care practices.
Join us at Pangea Reptile, where your passion for reptiles meets our commitment to quality and service. Together, let's create a thriving community for reptile lovers everywhere!
Visit Website
We offer a wide range of products, from innovative food options to essential habitat supplies, all designed with the health and happiness of your reptiles in mind. We believe that every reptile deserves a great home, and we are dedicated to helping you create the perfect environment for your pets.
Our team consists of reptile lovers who understand the unique needs of these fascinating creatures. We strive to share our knowledge and expertise with fellow enthusiasts, ensuring you have access to the best care practices.
Join us at Pangea Reptile, where your passion for reptiles meets our commitment to quality and service. Together, let's create a thriving community for reptile lovers everywhere!
Pangea Reptile LLC is a Verified Merchant
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