3912
Reviews
Reviews
3912
Recommend
10 / 10
TrustScore
9.9 / 10
Bruce K
Verified Buyer
very happy with my purchase and the customer service is amazing
Response from Pangea Reptile LLC
Sep 18, 2024
Bruce, thank you so much for the great feedback! We strive to make sure your experience with us is the best it can be, it's great to hear our customer service team did that for you.
Shirley V
Verified Buyer
The bark was perfect for my grandson’s pink toe Tarantula enclosure. My son bought a larger one since she molted 3 more times since we’ve had her. She (Sparky) loves hiding behind it and will eventually start webbing around it to make it her cave.
Thank you for the perfect piece of bark.
Thank you for the perfect piece of bark.
Response from Pangea Reptile LLC
Sep 17, 2024
That's great to hear Shirley, we love it when both our customers and their eight legged companions are happy!
felicia markley
Verified Buyer
Fast shipping and great products! 👍
Response from Pangea Reptile LLC
Sep 17, 2024
Thank you Felicia!
Tammy E
Verified Buyer
The packaging was superb! Thank you. I will DEFINITELY order from you again.
Response from Pangea Reptile LLC
Sep 16, 2024
Tammy, thank you so much for the kind words! We look forward to working with you again!
Colin P
Verified Buyer
Very happy with everything I ordered thank you!
Response from Pangea Reptile LLC
Sep 13, 2024
You're very welcome Colin, thank you so much for the order and the 5-star review!
Sarah W
Verified Buyer
Super fast shipping, everything was packaged safely and everything worked great. Thank you!
Response from Pangea Reptile LLC
Sep 13, 2024
You're very welcome Sarah, thank you so much for your order and the great feedback.
Abigail S
Verified Buyer
Timely and accurate!
Response from Pangea Reptile LLC
Sep 12, 2024
Thank you for the review Abigail! We strive to provide 5-star service, if there's something our customer service team can do to make your recent experience better, please don't hesitte to message us!
Kristin P
Verified Buyer
My shopping experience was great, he sent me my item exactly as described. I received it in a very timely manner.
Response from Pangea Reptile LLC
Sep 12, 2024
That's great the hear Kristin, thank you so much for the review and your order!
Gwendolynn K
Verified Buyer
My female lily white gecko arrived healthy and she has a good temperament. Ordering was easy and the Pangea website was easy to navigate. I didn't have any questions since all of the information I needed was on the website making this an easy transaction. I'm very pleased with my purchase and will refer anyone interested in this hobby.
Response from Pangea Reptile LLC
Sep 12, 2024
We're happy to hear you're happy with her! Thank you for purchasing her, and the 5-star review.
Tad R
Verified Buyer
Very fast shipping. Excellent packaging. Will definitely be order from Pangea in the future.
Response from Pangea Reptile LLC
Sep 11, 2024
Thank you so much for the 5-star review! We look forward to working with you again.
Gavyn H
Verified Buyer
The suction cups in the leaf decor were bent up and unusable to I had to use string through the mesh ceiling to hang up the leaves. But I still love the store, and what they have.
Response from Pangea Reptile LLC
Sep 10, 2024
Gavyn, thank you for the review and detailed feedback. You can typically submerge the suction cups in hot water and they will revert to their original shape, but if that doesn't work for you, you can contact our customer service team and they'll get you replacements.
Kenneth S
Verified Buyer
Excellent all around service and product.
Response from Pangea Reptile LLC
Sep 05, 2024
Thank you very much Kenneth!
Kayla O
Verified Buyer
Items arrived so well packaged! Very very amazing. It will give me a peace of mind for any future orders. And such a relief to find these Arcadia lights! I have no pet store close to me that supplies these- both stores are a bit over an hour away and one does not have anything Arcadia. Thank you so much for supplying these!
Response from Pangea Reptile LLC
Sep 04, 2024
Kayla, we're so happy to hear they arrived safe and sound! We look forward to working with you again!
Erica B
Verified Buyer
Good prices, shipped quickly and was well packaged. When one light ended up going out a few days into use, customer service was super responsive and helpful and resolved the issue quickly. Will buy from pangea again!
Response from Pangea Reptile LLC
Sep 04, 2024
Erica, we're sorry to hear that you had an issue with a bulb, but we're happy to hear that the customer se4rvice team was able to resolve the issue quickly and to your satisfaction. Thank you so much for giving us a chance to make it right, and we look forward to working with you again!
James K
Verified Buyer
Great job in verifying my address first !!! Thank you,
Marty from sasakwa
Marty from sasakwa
Response from Pangea Reptile LLC
Sep 03, 2024
You're very welcome! Thank you for your order and the review!
Christine J
Verified Buyer
Pangea always delivers my geckos food and accessories timely and in great condition.
Response from Pangea Reptile LLC
Sep 03, 2024
Christine, thank you so much for being our regular customer! We look forward to working with you again.
Kelley H
Verified Buyer
Exceptional packaging!!! There was thought and care put into the packaging and everything came in perfect condition. Very happy with my experience!
Response from Pangea Reptile LLC
Sep 03, 2024
Thank you so much for the great feedback. We appreciate you and your order!
Cam S
Verified Buyer
Everything came in great! I love everything I received. However I am already planning on getting my final enclosure for my almost adult gecko! I am disappointed Pangea does not have a larger tank option. Especially because Pangea is a company that specializes in geckos, you would think there would be an appropriate tank, fit for adults... If there was one, I would get it in a heartbeat!
Response from Pangea Reptile LLC
Aug 30, 2024
Cam, thank you for the 5-star review, and the feedback. Regarding the larger cages, it's cost prohibitive to ship such a large box, we'd never be able offer them at an appropriate price. We wish we could.
Elson Z
Verified Buyer
Very awesome people get really quick at you when you have questions or concerns
Response from Pangea Reptile LLC
Aug 28, 2024
Thank you for the feedback and the review Elson!
Candy M
Verified Buyer
Very satisfied
Response from Pangea Reptile LLC
Aug 28, 2024
We're happy to hear that Candy!
About Pangea Reptile LLC
At Pangea Reptile LLC, we are passionate about providing the best products and information for reptile enthusiasts. Our mission is to support the care, breeding, and enjoyment of reptiles and amphibians through high-quality supplies and resources.
We offer a wide range of products, from innovative food options to essential habitat supplies, all designed with the health and happiness of your reptiles in mind. We believe that every reptile deserves a great home, and we are dedicated to helping you create the perfect environment for your pets.
Our team consists of reptile lovers who understand the unique needs of these fascinating creatures. We strive to share our knowledge and expertise with fellow enthusiasts, ensuring you have access to the best care practices.
Join us at Pangea Reptile, where your passion for reptiles meets our commitment to quality and service. Together, let's create a thriving community for reptile lovers everywhere!
Visit Website
We offer a wide range of products, from innovative food options to essential habitat supplies, all designed with the health and happiness of your reptiles in mind. We believe that every reptile deserves a great home, and we are dedicated to helping you create the perfect environment for your pets.
Our team consists of reptile lovers who understand the unique needs of these fascinating creatures. We strive to share our knowledge and expertise with fellow enthusiasts, ensuring you have access to the best care practices.
Join us at Pangea Reptile, where your passion for reptiles meets our commitment to quality and service. Together, let's create a thriving community for reptile lovers everywhere!
Pangea Reptile LLC is a Verified Merchant
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