87
Reviews
Reviews
87
Recommend
10 / 10
TrustScore
9.2 / 10
Amy F
Verified Buyer
Would Not Recommend.
Not a single report delivered to me on my paid campaign during my services with Digital Monopoly (and I only received the reports a few months AFTER I terminated my services with them because I was so frustrated + sent many emails asking for them)
The onboarding experience was painfully slow with little communication.
The account manager I had was lovely (but stopped working there) and I had one meeting with her- which was the only time during my contract that I could actually see what Adwords were being used. I had to change them because they had listed keywords that weren't even applicable to my target audience.
Emails were almost 100% not responded to (except for the accounts department- Carol does a great job at keeping on top of replies + invoices, so a credit to her)
Even tried to send messages through their website which also had zero response. A few phone attempts were made to my mobile, but the emails were what I needed.
They set up a GA code on my website which I've still not been given any access to.
The entire experience was a total waste of my money and time. No increase to traffic on my website, only increase in my expenditure. The total lack of reporting was such a let down. I can see others have had great experiences, but I definitely can't say that was my experience at all. Really disappointed.
P.S. My account is totally paid up- and accounts have all the receipts. "Reporting and service is provided to paying customers" is a total cop out for the total lack of delivery on what their contract promised. I have paid the entire amount but received nothing worth while. Thanks for the extra link to my website too. #scaretactics
Not a single report delivered to me on my paid campaign during my services with Digital Monopoly (and I only received the reports a few months AFTER I terminated my services with them because I was so frustrated + sent many emails asking for them)
The onboarding experience was painfully slow with little communication.
The account manager I had was lovely (but stopped working there) and I had one meeting with her- which was the only time during my contract that I could actually see what Adwords were being used. I had to change them because they had listed keywords that weren't even applicable to my target audience.
Emails were almost 100% not responded to (except for the accounts department- Carol does a great job at keeping on top of replies + invoices, so a credit to her)
Even tried to send messages through their website which also had zero response. A few phone attempts were made to my mobile, but the emails were what I needed.
They set up a GA code on my website which I've still not been given any access to.
The entire experience was a total waste of my money and time. No increase to traffic on my website, only increase in my expenditure. The total lack of reporting was such a let down. I can see others have had great experiences, but I definitely can't say that was my experience at all. Really disappointed.
P.S. My account is totally paid up- and accounts have all the receipts. "Reporting and service is provided to paying customers" is a total cop out for the total lack of delivery on what their contract promised. I have paid the entire amount but received nothing worth while. Thanks for the extra link to my website too. #scaretactics

Response from PWD
Nov 27, 2018
Dear Amy, thanks for your review. Reporting and service is provided to paying customers. As you well know your account is massively in arrears and has been handed to debt collection services. I am sorry you / Yummy Mummy Day Spa https://pregnancydayspasydney.com.au are no longer a client. All the best, DM.
shay o
Verified Buyer
I was very happy with the quality of the website, was a bit more expensive then some of the other companies around but I thought the after service would of been alot better as promised unfortunately it has been a joke I have sent 13 emails from the 16 of May trying to get my website updated and still waiting 27 of October Can you please recommend someone else to me if your not interested in updating my website
Greg S
Verified Buyer
Digital Monopoly has done a great job designing our new site and we are impressed overall with the SEO services they have provided. The level of professionalism and knowledge of latest trends and technology is awesome. They are fantastic to work with, and great people. Thank you you guys for the job well done!
Christian R
Verified Buyer
Great experience not only with the development of our website, but also in the SEO experience. I would highly recommend Digital Monopoly as your partner in digital marketing, website design.
Deepak k
Verified Buyer
I've worked with Digital Monopoly and they have done a very good job performing search engine optimization for our company. Always thankful that they manage our companies website and look forward to ways that there products innovate the landscape of internet marketing.
Sarah L
Verified Buyer
Digital Monopoly are the best web development company. The entire process from sales through development and launch was timely and extremely efficient. A fantastic experience all around!
Jeffery S
Verified Buyer
Digital Monopoly know how to capture a client's vision and bring it to life online. Their expertise on digital expansion, web design, and development is backed by a hyper creative team that has a brilliant eye for design and strategic development. You can't go wrong using Digital Monopoly.
Jai B
Verified Buyer
Digital Monopoly redesigned our website. The team was great to work with and very responsive. They completed our project ahead of schedule and produced a great product. Our company was very happy with their service.
Olivia J
Verified Buyer
I had tried many forms of advertising, from local press, a bit on radio and even using letter drops. None of it worked, we spent money and saw minimal returns. I had heard search engine optimisation was a winner and although it took a while to get to page 1, we are now flying. You just cannot beat being at the top of Google when someone is specifically searching for you. The team at Digital Monopoly are very knowledgeable and implemented some quicker wins to get us going. Their 90 day guarantee is legitimate and to be fair we saw growth in under 30 days. If you want to grow, SEO is certainly the strategy that's working for us.
Paul S
Verified Buyer
Initially I was extremely unsure whether search engine optimisation would work for our business and whether the monthly investment was worth it. As the rankings on Google improved, the volume of calls and new clients steadily increased, we are now firm believers in the huge value of SEO.
Richard S
Verified Buyer
We just want to thank the team at Digital Monopoly for their SEO efforts and for the amazing results they delivered, our traffic and enquiries have sky rocketed over and above our expectations.
Charles W
Verified Buyer
I can highly recommend Digital Monopoly. They have developed my new website and logo from start to finish. I love the final result! Thank you Chris and Jessica you have been amazing to work with. My business continues to grow since the new website!
Rakesh R
Verified Buyer
Digital Monopoly have been extremely successful in designing and developing a modern & fully responsive website for our medical practice. In my humble opinion, the quality of graphic design is unrivalled by anyone in their industry. They also had excellent communication with me throughout the entire process of our website design and build.

Response from PWD
Sep 17, 2018
Thanks Rakesh, we know you are going to kill it!
Lee G
Verified Buyer
With only small budget for marketing these guys provided me with a great level of service.

Response from PWD
Sep 14, 2018
Hi Lee. That's awesome to hear! We're happy, you're happy. It was great having you in the office the other day. Thanks for the review. - DM
Robert K
Verified Buyer
Happy to recommend. Awesome work guys

Response from PWD
Sep 12, 2018
Thanks Robert! - DM
Vincent M
Verified Buyer
Couldnt rate these guys more highly. Very proffesional.

Response from PWD
Sep 10, 2018
Hi Vince. Thank you for taking the time to leave the review. Its alway's a pleasure taking care of your SEO. We look forward to seeing you in the office! - DM
Craig T
Verified Buyer
.

Response from PWD
Sep 10, 2018
Thanks for the review Craig - DM
Joseph M
Verified Buyer
.

Response from PWD
Sep 07, 2018
Thanks for the review Joseph - DM
Steven Z
Verified Buyer
Great service by friendly staff.

Response from PWD
Sep 05, 2018
Thanks for the review Steven! It's always a pleasure. - DM
Leah H
Verified Buyer
.

Response from PWD
Sep 03, 2018
Thanks for the review Jarrod - DM
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