Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16244
4 Stars
3164
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21591
Recommend 10 / 10
TrustScore 9.29 / 10
Jackie I
Dec 21, 2018
Verified Buyer
S&S Hybrid Mattress - King
The bed was a good price and it was easy to set up, the shipping was quick too. I ended up not keeping the bed as I am a back sleeper and it is a little too firm and my back was very sore. I was able to return with no problems at all.
Jason S
Dec 16, 2018
Verified Buyer
Terry Bath Towels
Great customer NO HASSLE service! And very comfy sleeping in heaven on a cloud mattress!
Dorothy C
Dec 16, 2018
Verified Buyer
Terry Bath Towels
sending too many emails
Mackenzie M
Dec 14, 2018
Verified Buyer
S&S Mattress - King
I’m happy with it. Arrived super quick and is comfortable a bit stiff still though my dog needs a second blanket layer to soften it for him but It doesn’t wake me when he moves around 100 times a night wich is nice. Really helps with sore hip and back. I would also recommend the mattress protector. I was worried it would be plasticky or crinkly but it’s soft like a sheet. Over all I’m pretty happy with it.
Marc P
Dec 14, 2018
Verified Buyer
Terry Bath Towels
The foam mattress is good quality, nice and firm BUT unfortunatley i couldnt get used to it. This is not to say someone else wont, it just wasnt the mattress for me. Very little motion transfer between my wife and i. Also if you are a warm sleeper this mattress sleeps very warm and doesnt dissapate the heat well. They refunded my money for this mattress without issue and sent me the new hybrid mattress to try, which i am sleeping on now. It seems to sleep cooler and i like the feel and support this one gives better. This hybrid definetly resembles some of the models you can buy from springwall(the mattress also come labelled as a springwall) im not sure what the differences are but it seems to be working for me so i am a happy customer.

Also customer service is very good, they answered all my questions and were very helpful for choosing a mattress that works for me
Shachar B
Dec 14, 2018
Verified Buyer
Terry Bath Towels
great mattress, fantastic customer service. thank you!
Faheem M
Dec 13, 2018
Verified Buyer
Protector - King
Love it. Does not retain heat and very easy to clean.
Cassandra M
Dec 12, 2018
Verified Buyer
Terry Bath Towels
I absolutely LOVE this mattress. As someone with chronic back pain
I wake up every morning pain free! It has changed my life.
Rob M
Dec 12, 2018
Verified Buyer
S&S Mattress - King
Great and very responsive customer service. Ended up with a very comfortable mattress as well. It’s a huge improvement over our old mattress.
Dann H
Dec 12, 2018
Verified Email
S&S Hybrid Mattress - King
Hi, I bought the king hybrid. What really surprised me initially was the quality of the mattress upon unboxing...I had almost cancelled the order because of delivery issues...I'm very glad I never! The hybrid is definitely on the firm side but just the way the support feels when you lay down (I'm 230lbs) makes you think you wouldn't want it to be any softer either....popa bear says it's just right! I also ordered the mattress encasement...again very nice quality and it also put a stop to any more off gassing (I found the first day to be bad). We needed a new foundation as well and I decided to buy the Douglas mattress foundation 2-twin xl's for the king split box...a great combo so far!
Ryan L
Dec 12, 2018
Verified Buyer
Terry Bath Towels
Have had continuous nights of great sleep. No more sore shoulders that I've previously suffered with as a side sleeper.
Frederick F
Dec 09, 2018
Verified Buyer
Terry Bath Towels
Excellent mattress. Easy to set up and comfortable to sleep on. Completely satisfied with this purchase.
David B
Dec 09, 2018
Verified Buyer
Hybrid Mattress
Great comfy mattress after 1 month.
Edge support could be stronger.
Barry E
Dec 08, 2018
Verified Buyer
S&S Mattress - King
We bought this for some nice folks who are renting our place before we move in. So we have not slept on it. However they give it a positive report and say it contributes to a good nights sleep, do we are happy about that. Hopefully we will find it is pleasant. We thought the idea of zipping off the top half of the cover and extra encasement we bought was a good idea for washing, and the silver antibacterial infusion seemed like a good idea. The shippers made an error and send it back to the depot rather than to our home but that was remedied through my own efforts as well as Silk and Snow, and it arrived 24 hrs later- not a big problem. Silk and Snow staff were informative, friendly and helpful in the prepurchase and delivery process.
Susan A
Dec 08, 2018
Verified Buyer
Terry Bath Towels
Arrived as promised, on time in the box. Very easy to open and expand, and we love it!
Jeff W
Dec 08, 2018
Verified Buyer
S&S Hybrid Mattress - King
Awesome and super comfortable.
Sarah P
Dec 08, 2018
Verified Buyer
S&S Hybrid Mattress - Twin
Super comfortable mattress. Firm yet cushiony...ahh. Ordering was easy. I bought a single so I can bedshare in another room with my baby when he’s fussy. He doesn’t sink into the mattress, which is why I chose the hybrid over the all foam model. Giving 4stars because the cover on this model isn’t removable. That would truly make this the perfect mattress!
Csaba K
Dec 07, 2018
Verified Buyer
S&S Mattress - King
Fantastic in every way. First, the purchase was easy. Customer service was amazing with their communication. I wamted my mattress held for pick up by loomis and they arranged it for me. The matress itself, it is beyond confortable. I sleep better than ever have. A+ across the board for Silk and Snow
Marlene C
Dec 06, 2018
Verified Buyer
S&S Mattress - Full
Luv it!!! Replaced my coil spring mattress on Murphy bed with Silk and Snow. Perfect fit and weight. Very comfy!
John F
Nov 22, 2018
Verified Email
S&S Mattress - Twin XL
The order process went very well. Customer service was good. The mattress arrived within 7 days of ordering and came in tip top shape. Upon opening, there was little to no off- gassing smell. I would say the smell was quite pleasant. Now to the mattress itself. I believe the mattress to be of good quality. I have slept on the bed for 60 days now and hoped after the break in period I would love the mattress. I suffer from pain in my hips and back so my case is unusual and likely for most people this mattress would be an excellent choice. In my case I feel that I sink through the comfort layers and land on the base foam which feels very firm on my tender hips and bad back. I wake up stiff and sore. I was so hoping this mattress would have helped, but it did not. It does sleep warmer than my old coil mattress but that wasn't a huge problem. To sum up
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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