4.6
From 1
to 5
Reviews
21590
Recommend
10 / 10
TrustScore
9.29 / 10
Julia R
Love sheets and duvet cover
Verified Buyer
Percale Cotton Sheet Set
Wow. The color of these sheets/duvet color are just what I imagined AND the feel is perfect. After one wash, they are significantly softer. My husband and I run warm at night and these sheets have made for way less sweaty and more comfortable nights. LOVE!
Kristin F
love love love
Verified Buyer
Egyptian Cotton Sheet Set
The Egyptian cotton sheets are to die for! Soft, beautiful and look great! I am a very warm sleeper and these are not too hot but do a nice job keeping some warmth in on a cold night. These are the best sheets I have owned! The pillows are also a huge win and keep their shape but give a little for maximum comfort!! I will be a happy customer for many years!!!
Samia Y
beautiful and sturdy
Verified Buyer
Storage Bed
I love it!
Janet B
So fluffy!
Verified Buyer
Plush Terry Towel - (2 Pack)
My old towels were so scratchy and it was time for new ones. These are super soft and HUGE. My husband says they're too heavy but I personally love the feeling of the heavy fluffy towel after a bath. I'll be recommending to others and if ever needing to buy more, will be returning!
Christopher S
Review
Verified Buyer
S&S Hybrid Mattress
The bed is great, however the customer service was horrible after running into shipping trouble. Didnt end up getting a bed for over a month and had already spent the cash, wouldnt order again.
vithusha n
Verified Buyer
Percale Cotton Sheet Set
I do like how thick it is and the feeling of the sheets after a couple of washes. Colour is beautiful and overall happy with the purchase. I do believe it is pricey for what is given in terms of quality so might not be repurchasing unless there is a sale.
Sandra T
Verified Buyer
Bought as a gift for my pregnant daughter and her husband. They said it was so comfortable right from the first night.
Patricia B
Not as plush as expected, but OK now
Verified Buyer
We decided to purchase the "Plush" all-foam mattress, based on the website description ("Do you crave sleeping like on a cloud"). I was expecting something with an overall softer feel on the surface when sleeping than what this mattress provides, which I would describe as slightly semi-firm. It did take about a week to adjust to it, but now I admit that my hip discomfort when sleeping has greatly reduced, and I would say that the mattress is very supportive.
Whoever rated this mattress as "Plush" may have been a young person -- if you're a senior, you might find the surface a bit unforgiving and firm for the first week or two, so give yourself time to adapt to it before finally deciding. Overall though, we're pleased with the purchase experience -- the mattress arrived quickly (even to our semi-rural location), was carefully packed, and was easy to place on our bedframe. It really only took 2 days to "plump up", although 72 hours is probably best. I gave 4 stars simply because the website description didn't match the reality. I recognize though that buying a mattress online is somewhat risky, and that others may have a very different opinion on what constitutes "plushness".
Whoever rated this mattress as "Plush" may have been a young person -- if you're a senior, you might find the surface a bit unforgiving and firm for the first week or two, so give yourself time to adapt to it before finally deciding. Overall though, we're pleased with the purchase experience -- the mattress arrived quickly (even to our semi-rural location), was carefully packed, and was easy to place on our bedframe. It really only took 2 days to "plump up", although 72 hours is probably best. I gave 4 stars simply because the website description didn't match the reality. I recognize though that buying a mattress online is somewhat risky, and that others may have a very different opinion on what constitutes "plushness".
Dustin P
Quality items but delivery tracking was painful
Verified Buyer
Wooden Bed Frame
The bed and nightstands we purchased are of excellent quality and very well packaged. The bed was a breeze to put together and very sturdy. My husband, who owned a moving company for over 15 years, commented how well everything was packed and the ease of assembly.
The delivery process was difficult to follow. The tracking details were not available on the email link even though the status was showing as shipped. It sat like that for over a week with no updates. Only when I clicked outside of the email link and used the tracking details did it work. It advised me the order was being delivered at a specific time so I arranged to be home. I then received a text saying they would be there within 7 minutes, well outside of the delivery window. After I went to review the delivery company and their own survey link was broken. The men barely moved the boxes into the threshold, teetering on the door frame so I had to drag them in.
Overall my experience was positive but the delivery company that was used has lowered the score.
The delivery process was difficult to follow. The tracking details were not available on the email link even though the status was showing as shipped. It sat like that for over a week with no updates. Only when I clicked outside of the email link and used the tracking details did it work. It advised me the order was being delivered at a specific time so I arranged to be home. I then received a text saying they would be there within 7 minutes, well outside of the delivery window. After I went to review the delivery company and their own survey link was broken. The men barely moved the boxes into the threshold, teetering on the door frame so I had to drag them in.
Overall my experience was positive but the delivery company that was used has lowered the score.
Marilynne S
Nice sheets!
Verified Buyer
Percale Cotton Sheet Set
All good. Second purchase of same sheets.
Lise D
Tapis de salle de bain
Verified Buyer
Plush Terry Bath Mat
Belle qualité. Très absorbant et doux pour les pieds.
Maureen R
Silk and snow king mattress
Verified Buyer
S&S Organic Mattress
We love our mattress. It is the firmness we were hoping for and very comfortable
Linda C
considine review
Verified Buyer
Bergen Wooden Nightstand
Perfect height! Love them
Jana M
Thank you Silk and Snow
Verified Buyer
S&S Organic Mattress
I felt like I was taking a risk purchasing a mattress online without ever trying it or knowing anyone personally who has purchased anything from Silk and Snow. I was searching for a Canadian option for a good quality healthy mattress. The ordering was easy and the description of the items online were accurate. The shipping went smoothly and I am now having the best sleep. The mattress is a perfect balance of softness with support. Made me want to upgrade my pillows as well. The pillows are perfect and I’ll be trying the sheets next. I have no experience with the customer service as I haven’t needed it. Everything has gone smoothly and as expected.
Carson W
King Size Hybrid
Verified Buyer
S&S Hybrid Mattress
Wonderfully surprised with the quality of this mattress. I had been suffering from back pain for quite some time and within a week of sleeping on the silk and snow hybrid mattress my back pain disappeared. I recommend this mattress to anyone who values good sleep!
Susan T
Verified Buyer
Percale Cotton Sheet Set
Thank for being a Cdn business.
Renée B
Surmatelas de latex très confortable
Verified Buyer
Organic Mattress Topper
Livraison rapide en quelques jours de ce surmatelas recouvert d'une fine housse de coton. Nous avons toutefois retiré la housse pour une sensation plus moelleuse. Très satisfaite de mon achat!
Cesare L
Excellent Quality and Beautiful Design
Verified Buyer
Wooden Platform Bed
I recently purchased two bed frames from you, and I am extremely satisfied with the quality. The craftsmanship is excellent, the design is beautiful, and everything about these bed frames feels solid and well-made. I would definitely recommend your products. It’s impressive that such a great product has been around for some time, and I’m only discovering it now. Very happy with my purchase! Thank you.
John H
Great people behind this company.
Verified Buyer
Nara Dresser
First of all, these dressers are priced exactly right. They don’t over charge for the top quality we all expect yet frequently get let down by the mass market specials. I bought one of these, the 6 drawer version, duvet covers, sheets, a robe, and I plan to buy more.
The only negative I have to say is there’s a slight smell to the finish that takes time to air out. These came preassembled, really heavy duty, not packed with excessive plastic and styrofoam so easy to recycle everything. Somehow I managed to get them all put into place by myself without crushing my foot but I recommend a second pair of hands to do it smarter than me. Drawers move smoothly, and it looks like the photos.
As for customer service, a year ago I bought a bed frame and rattan nightstand from them when I wanted a second bed but didn’t want to pay the crazy high price of the competition. I tried them out after moving into a newly bought home and had it for almost a month before the hurricanes flooded the home. I couldn’t bring myself to throw away the flooded bed, but after communicating my concerns they replaced everything for me as it was easier than risking mold exposure. They didn’t have to, but the fact that they did speaks measures to the people behind the business. I’ll recommend them to anyone who will listen, just another reason why Canadians are among my favorite people.
The only negative I have to say is there’s a slight smell to the finish that takes time to air out. These came preassembled, really heavy duty, not packed with excessive plastic and styrofoam so easy to recycle everything. Somehow I managed to get them all put into place by myself without crushing my foot but I recommend a second pair of hands to do it smarter than me. Drawers move smoothly, and it looks like the photos.
As for customer service, a year ago I bought a bed frame and rattan nightstand from them when I wanted a second bed but didn’t want to pay the crazy high price of the competition. I tried them out after moving into a newly bought home and had it for almost a month before the hurricanes flooded the home. I couldn’t bring myself to throw away the flooded bed, but after communicating my concerns they replaced everything for me as it was easier than risking mold exposure. They didn’t have to, but the fact that they did speaks measures to the people behind the business. I’ll recommend them to anyone who will listen, just another reason why Canadians are among my favorite people.
Nancy M
Verified Buyer
Adjustable Pillow (2 pack)
What a wonderful company and product! I ordered the adjustable pillows and found that I needed a bit more loft for my preference. They immediately responded to my review and kindly sent extra filling at no cost!
I highly recommend Silk and Snow! 😊
I highly recommend Silk and Snow! 😊
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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