Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Theresa P
Aug 08, 2024
Starting to pill
Verified Buyer
Egyptian Cotton Sheet Set
I've had the sheets for less 2 months now and I've noticed that's and some of the fabric starting to pill. I grew wanted according to instructions, so a little disappointed about that.
Lee L
Aug 08, 2024
lLove these sheets
Verified Buyer
Percale Cotton Sheet Set
These are the only sheets I own! They are fabulous. Crisp, soft!
Carmen C
Aug 07, 2024
Verified Buyer
S&S Organic Mattress
Love my new Silk and Snow mattress! It is the most comfortable refreshing sleep I’ve had in a long while.
Frank B
Aug 07, 2024
Improved in first six weeks
Verified Buyer
S&S Hybrid Mattress
After considerable research on S&S mattresses and visits to mattress stores to try out competing products, I bought a hybrid mattress (medium-firm, the only hybrid available at the time of ordering) from Silk and Snow. The reviews of the hybrid mattress on the S&S site were wide-ranging; some found it to be much too hard while others found it too soft. Given the 365-day sleep trial return policy (apparently changed from 100 days in May), I decided to give it a try.

The order processing was unsatisfactory. I ordered June 2/24. The ‘free classic sleep bundle’ arrived a few days later but the mattress had not shipped. I followed up twice without obtaining any definitive information as to whether or not it was in stock or when it was going to be delivered. I love happy talk by customer service but would prefer to see the addition of specific answers to questions re order delivery. It was aggravating. An email arrived on June 18 confirming the mattress delivery and it arrived the next day in a very clean box.

The setup was easy and impressive as it blossomed in front of me. The guide that came with the mattress (along with a practical and safe cutting tool) said that it might “take up to 72 hours to fully decompress” so I refrained from using it for that time. Glad that I did too since the gas used in the process took several days to dissipate.

But wait, you must be saying; what was the outcome? For the first few nights, I (about 180lbs) found it to be much too firm and uncomfortable. The AHI statistics from my CPAP machine confirmed poor sleep quality too as my AHI numbers jumped when switching from the old mattress to the new one. However, as the weeks stretched on, things improved and eventually both the comfort and AHI stats got much better. Perhaps the memory foam adapted to my frame or maybe I got used to it. The memory foam does not make it too hot for sleeping but that of course is an individual outcome. The quality of the mattress seems excellent. The edges are satisfactory. The packing of the mattress in the box also was well done and free of issues. The warranty is 15 years with conditions which is positive although of course the company (or its owner Sleep Country presumably) must remain in business for it to be applicable.

Bottom line: despite significant earlier doubts, I will keep the hybrid mattress unless issues arise during the trial period!

The ‘classic sleep bundle’ including the pillow was of good quality and comfortable. Oddly, there is no top sheet contained in the bundle. I was aware of this, as S&S did not list it on the website as being part of the bundle. The bundle was a contributing factor to my purchase (I had waited eight months for a good deal). Watch when ordering online as when I ordered I found that the upgrade bundle (extra money) and not the free bundle is the default choice.

I rate the mattress as a 4 with the possibility of 4.5 after a few years of use, customer service/shipping as a 3, and the sleep bundle as a 4.5.
Gemma S
Aug 07, 2024
Beautiful high quality
Verified Buyer
Wooden Bed Frame
Love this frame, I have already had a lot of compliments on it. High quality and very sturdy. It's extremely heavy and a challenge to move but I think that just means it's very good quality. Tempted to get the matching night stands now! 💖
Micaela B
Aug 07, 2024
Nice Frame
Verified Buyer
Wooden Bed Frame
Frame is really nice. Was easy to setup. It was not the color shown in the picture, it is much lighter.
Genevieve L
Aug 07, 2024
Bons draps de percale
Verified Buyer
Percale Cotton Sheet Set
Bien aimé la qualité des nouveaux draps de percale. Ils sont bien frais comme mentionnés, mais un peu minces et transparents. Aussi, j’aurais aimé un plus grand choix de couleurs pour la taille simple XL.
Linda H
Aug 06, 2024
Egyptian Cotton Sheets
Verified Buyer
Egyptian Cotton Sheet Set
Good service, good quality product
Stacey G
Aug 06, 2024
Perfect weighted blanket!
Verified Buyer
This blanket is perfect for hot sleepers who still want a weighted blanket!!! And it’s 100% cotton with no filling to leak or worry about in the washer!
And if you don’t like the looks of the big braids you can just put it under your existing comforter.
So happy with this find - LOVE IT!
Becky C
Aug 06, 2024
linen duvet cover
Verified Buyer
Flax Linen Duvet Cover
So cozy and cool for the summer. I have purchased many things from this company and love everything. It’s my go to for all things bed.
Michael W
Aug 05, 2024
Verified Buyer
S&S Mattress - Custom
Very conformable , great service
MaryLou Z
Aug 05, 2024
Comfortable Sheets
Verified Buyer
Percale Cotton Sheet Set
The sheets are comfortable. No issues other than they are not quite as soft as some other materials.
Nicole S
Aug 05, 2024
very good linen sheets
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I was very excited for the purchase of my first set of Lorne sheets. They are very good and have held up after two washes. My concern is with the elastic that keeps the fitted sheet on the bed. Three times the bedsheet has slipped off the corner of the bed. It’s not a deal breaker but definitely an annoyance given the cost of the sheets.
Susan S
Aug 05, 2024
Verified Buyer
S&S Organic Mattress
very impressed by the quality of products and service. Shipping was super fast.
Barry R
Aug 05, 2024
Wonderful Mattress
Verified Buyer
S&S Hybrid Mattress
My wife and I have been sleeping on this king mattress since mid February. We initially purchased it because it was Canadian made and Canadian sourced materials. I wouldn't say it has been life changing but my quality of sleep hasn't changed since my old mattress. I would certainly recommend this to friends and family.
Timothy S
Aug 05, 2024
One of the best!
Verified Buyer
Wooden Bed Frame
We have been sleeping on our bed and mattress from Silk and Snow for about a month. What a change! Excellent value, excellent sleep and beautiful bed. Thank you, Silk and Snow!
Timothy S
Aug 05, 2024
One of the best!
Verified Buyer
Percale Cotton Sheet Set
We have been sleeping on our bed and mattress from Silk and Snow for about a month. What a change! Excellent value, excellent sleep and beautiful bed. Thank you, Silk and Snow!
Lindsay F
Aug 05, 2024
Very Happy with my Purchase
Verified Buyer
Wooden Platform Bed
I recently purchased two of the bed frames and bedding for both. The frames are so easy to put together and very sturdy. We have had no issues with squeaking. I love the look of the bed and the bedding is also very comfortable and good quality. I will be ordering more for our cottage!!
Stephen M
Aug 05, 2024
Verified Buyer
Percale Cotton Sheet Set
Very nice sleep sheet set. Comfortable well made.
Mingxuan C
Aug 05, 2024
Excellent Mattress!
Verified Buyer
S&S Mattress
The mattress is extremely comfortable and provides flexible support for side sleepers. It also does not smell harsh chemically upon opening, making it even better!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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