4.6
From 1
to 5
Reviews
21595
Recommend
10 / 10
TrustScore
9.29 / 10
Rosemarie H
i love it
Verified Buyer
Wooden Bed Frame
It’s great
Tassia P
Verified Buyer
Flax Linen Flat Sheet
Love these sheets, the quality and colour. Would like to purchase more
Tassia P
Sleeping on a perfect cloud
Verified Buyer
S&S Hybrid Mattress
This is the most comfortable mattress and regret not having years of sleeps on this mattress before. It is the right balance of firmness and comfort and I have a wonderful sleep every time. Highly recommend
SHANIQUE C
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
15 lbs is perfect for for both of us.
SHANIQUE C
Perfect!
Verified Buyer
Down Alternative Duvet
Perfect fit for our king size bed! We purchased the all-season duvet and it keeps us comfortable- in the winter and now perfect for spring too.
Amy B
Verified Buyer
Wooden Bed Frame
The bed frame is beautiful and sturdy. I wish the headboard had a bit of a curve or design feature to make it a little more interesting. Love how easily the frame fits together with no screws or bolts.
Rachel P
Verified Buyer
Wooden Upholstered Headboard
High quality, sturdy, looks modern, easy to put together, and customer service was fantastic!
Elizabeth S
bed sheets
Verified Buyer
Percale Cotton Sheet Set
Disappointed as they were very soft at time of purchase, but after washing them became less soft and almost a 'course' feel. Will not be buying again!!!
Gary M
King pillow fill
Verified Buyer
Adjustable Pillow (Retail)
I bought a king pillow but it wasn’t as firm as I like it. On request, Silk & Snow sent me two bags of additional fill and now it feels the way I prefer. Great customer service.
Salma M
Plus size comfort
Verified Buyer
S&S Hybrid Mattress
Can't not begin to thank you for my lovely sleep situation. As a fat person so many mattresses have let me down by sinking in my sleep spot but this mattress seems to hold me up while putting me down for the night.
The price? Exceptional.
The comfort? Amazing
The delivery? Pretty decent, third party. I had to get my neighbour to help me but that's fine. Make sure you're home for the delivery or splurge for white glove and get them to set it up for you.
Love my silk n snow and I would recommend it to anyone looking to buy a mattress.
The price? Exceptional.
The comfort? Amazing
The delivery? Pretty decent, third party. I had to get my neighbour to help me but that's fine. Make sure you're home for the delivery or splurge for white glove and get them to set it up for you.
Love my silk n snow and I would recommend it to anyone looking to buy a mattress.
Wil B
Absolutely Terrible
Verified Buyer
Egyptian Cotton Sheet Set
We purchased a pair of Silk & Snow Egyptian cotton sheets because we were looking for a set of high quality, high thread count Egyptian cotton sheets. When we recieved the sheets we opened the package felt the terrible quality and harsh cloth feeling and immediately returned them. Very disappointed in the quality.
Silk & Snow return policy was easy to navigate, and I received my refund expediently.
Silk & Snow return policy was easy to navigate, and I received my refund expediently.
Response from Silk & Snow
May 09, 2024
Hi Wil,
Thank you for sharing your feedback on our Egyptian Cotton sheets. I am sorry to hear this has been your experience.
Our Egyptian Cotton sheets are designed to get softer with every wash. By washing your sheets, the fibers get more flexible and soft without any additional effort over time. Additionally, washing the new sheets will not prevent you from returning the product.
I am sorry to hear you were not satisfied with our sheets. This being said, I am glad to hear you were able to easily return the sheets for a prompt refund in this case.
Sincerely,
Elyse
Maria E
Buyer beware
Verified Email
Down Alternative Duvet
The "lightweight" polyester duvet is too hot for me to sleep under, even on a winter night by an open window -- and I am what you call a "cold sleeper" on your website. A customer naturally assumes that an alternative to a lightweight feather duvet will offer the same amount of warmth as a lightweight feather duvet. But nope. Wish I hadn't bought it.
Response from Silk & Snow
May 09, 2024
Good day Maria,
Thank you for your feedback regarding our Down Alternative Duvet.
All our duvets come with a 100 night trial as we understand sometimes it can be difficult to know how warm our duvets can feel. We believe the trial allows you to get a general idea of how it feels on your body.
From you order, I see that you are still within your trial. As such, you are welcomed to reach out to our team at hello@silkandsnow.com for an exchange or a return and our team will be happy to assist.
Sincerely,
Elyse
Joshua K
Amazing Feel but...
Verified Buyer
Down Duvet
5 star review for comfort, but the sheets and pillow shams were not what I was expecting. Olive green and brown are different colors!
The pillow shams also slide off way too easily. I usally have to find 2-3 of them each morning.
The down comforter is a fantastic purchase for hot sleepers heading into summer. The color for that piece was spot on.
The pillow shams also slide off way too easily. I usally have to find 2-3 of them each morning.
The down comforter is a fantastic purchase for hot sleepers heading into summer. The color for that piece was spot on.
CHERYL M
4 1/2 stars..I love it but....
Verified Buyer
Adjustable Pillow (Retail)
I wish it has more filling, I still find it a bit flat as I am a side sleeper. But my husband loves his!
AMELIE t
Verified Buyer
Matelas S&S Hybride
We bought this mattress for our son. It is a bit too firm for a teenager and as well for an adult. I was surprised, since we like firm mattress usually. My son has been asking to get his twin mattress as he has an hard time adjusting to the firmness of this mattress. We might bring this mattress to the cabin. We bought an Endy mattress for his brother and we like it better even though it was a medium-firm mattress
Amélie T
a leg is already damaged
Verified Buyer
Platform Bed
A leg is already damaged. The bed frame fell because the screws loosen and the leg fell.
This is out second bedframe from silk and snow, and we are really disappointed. The first frame we bought( the same model) is still rock solid and we never had any issues. My husband did a temporary repair.
This is out second bedframe from silk and snow, and we are really disappointed. The first frame we bought( the same model) is still rock solid and we never had any issues. My husband did a temporary repair.
Response from Silk & Snow
May 09, 2024
Good day Amelia,
Thank you for your feedback regarding our bed frame.
I am sorry to hear there seems to be some damage with your bed frame. If you are experiencing any issues, feel free to send an email to hello@silkandsnow.com for our Quality Control team to take a closer look at this for you. We will be more than happy to assist and see what options are available.
Looking forward to hearing from you.
Sincerely,
Elyse
Sara K
great sheets
Verified Buyer
Egyptian Cotton Sheet Set
We love the sheets! They are cozy and soft.
Gillian Y
Not what I wanted
Verified Buyer
I realize I should have bought a memory foam topper; this is just like what’s already on my mattress. I saw this recommended by the American Sleep Association (so something like that) along with some memory foam toppers, and got it because it was less expensive. It’s a good topper as far as it goes, but doesn’t do anything for my chronic pain.
Kristen L
beautiful
Verified Buyer
Wooden Platform Bed
This is an amazing frame!
Kathleen
Acacia Nightstand
Verified Buyer
Wooden Nightstand
Well made, dense wood. Just what I have been looking for. The Drawers pull out evenly and smoothly, unlike the cheaper models I have seen. Perfect color for me reddish brown.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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