Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Shauna L
Apr 27, 2023
Verified Buyer
Egyptian Cotton Sheet Set
The sheets are great. I love the color and and the transparent manufacturing process - but what I'd really like to talk about is the SS Hybrid mattress that I have. It's working out great, much firmer than I was expecting but that is OK because I'm a tummy sleeper and it's genuinely one of the most comfortable mattresses I've ever owned. However, it is 55" and not 60" like a Queen typically is, and like the specs on the website say it is. I haven't tried to return it because it feels like a hassel and I genuinely find it comfortable, but...I do wonder where that 5" went and if there's a solution that might make both parties happy without having to go through the rigamarole of a return. I opted not to contact customer service because when I wrote to them previously about the disapointing experience with my French Linen sheets, (My first order from S&S over a year ago and not the item that sparked this feedback), I kind of felt unimportant and as though it was my fault for not knowing that linen doesn't last long or something. Maybe I'm reading into it, but that's how I felt. I never intended to say anything about this, but I get so many emails now, that I've finally just said "f*** it. This is what my experience is like, since you asked."
Fernando T
Apr 27, 2023
Verified Buyer
It's warmer than I expected
Gala S
Apr 26, 2023
Verified Buyer
The towels are nice quality and soft, but they shed a little, even after washing a few times. They look good and make the master bath feel like a spa.
Sarah M
Apr 26, 2023
Verified Buyer
Hands down the softest knitted blanket we’ve found! Thank you for a great product!
Cynthia W
Apr 26, 2023
Verified Buyer
Down Duvet
I'm very sensitive to temperature and weight; the slightest little thing makes me sweat in my sleep. It took a couple nights of adjusting the thermostat, but this lightweight down is working perfectly for me.
Michael L
Apr 26, 2023
Verified Buyer
S&S Organic Mattress
This is truly a great mattress! I have only had it for about two weeks, but my sleep is already improving. It is firm and very comfortable. I am mostly a side sleeper, and it gives me all the support I need. When making my bed, the mattress is pretty heavy, but that is no doubt because it is hybrid mattress and it is worth it, to get the best of both worlds! Highly recommended.
Robert B
Apr 26, 2023
Verified Buyer
S&S Hybrid Mattress
So soft and hot.
Alicia M
Apr 26, 2023
Verified Buyer
Pillow Fill
I love my pillow/service from silk and snow. I found it needed a bit more filling since me and my husband wanted more in the pillow. I emailed the company and they were so amazing the sent me free of charge huge amount of filling for both pillows. I was actually suprised at how much they sent and wow what a difference. I highly recommend this company for these pillows and incredible service they offer!
Thanks again silk and snow for making my experience a breeze such a great company to purchase pillows from❤️
Lauren W
Apr 26, 2023
Verified Buyer
Egyptian Cotton Sheet Set
Fantastic wear and tear. I have had these for 2 years now. No issues and they feel amazing. Just treat them well and they will treat you back.
Alessandra D
Apr 26, 2023
Verified Buyer
Adjustable Pillow (Retail)
This is a truly amazing pillow. Beautifully done and super comfortable
Paul M
Apr 25, 2023
Verified Buyer
Adjustable Pillow (Retail)
We love this pillow, the great thing about it is that you can add or remove the filling to suite your needs.
Also, if you need extra filling they will send it to you .
This is the second pillow we have gotten
Judy L
Apr 25, 2023
Verified Buyer
Flax Linen Duvet Cover
Perfect duvet cover! Silk & Snow items are perfect ... I bought a mattress, a duvet cover, and sheets. I am extremely pleased with everything that I have purchased from Silk & Snow. Everything is awesome!
Judy L
Apr 25, 2023
Verified Buyer
S&S Organic Mattress - US
This is an amazing bed! Better than I expected!

The mattress is firm, but not hard. It is very comfortable for me and my dog approves ... it is perfect!

Grateful! Thank you!
Jessica C
Apr 25, 2023
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
C'est le deuxième ensemble de draps de lin que j'achète chez Silk & Snow. Le premier (blanc) est bien plus doux que le deuxième (bleu foncé)... C'est peut-être la couleur foncé qui en est la cause? Les draps fripent beaucoup plus que mon premier achat dans la couleur pâle. J'aime la couleur bleue foncée, j'aime le look général, j'aime que le produit soit fabriqué au Portugal, mais pour la douceur, il y a place à amélioration.
Jessica C
Apr 25, 2023
Verified Buyer
S&S Hybrid Mattress
Nous avons tellement aimé ce matelas que nous en avons acheté pour toute les chambres de la maison! Très confortable et bon support dorsal.
Dianne B
Apr 25, 2023
Verified Buyer
Platform Bed
The bed is very comfortable. Having the best sleep.
David H
Apr 25, 2023
Verified Buyer
Wooden Bed Frame
Very easy to assemble. Looks great. Just wish it was made in a democratic country. Even better if it was made in Canada.
Lexi
Apr 25, 2023
Verified Email
Flax Linen Duvet Cover
We have had our flax linen sheet and duvet set for less than one year and it is literally falling apart. Followed all care instructions, but it becomes thinner and weaker over time until threads fall apart and holes form. At this point there are little holes all over the items. For a set that cost over $500, this is unacceptable and it should absolutely last more than 10 months. Better off purchasing else where.
Response from Silk & Snow
May 07, 2023
Hello Lexi, Thank you so much for sharing your experience. We are so sorry to hear you are not pleased with your purchase. It is never the desired outcome we like to hear. I was able to take a look at your file and it appears our team has been in contact to offer a replacement within your 1-Year Bedding Warranty. We apologize for the experience and will definitely reflect on your feedback. Warm regards, Jeanne
Sara C
Apr 25, 2023
Verified Buyer
10 weeks in, and we're still getting a lot of lower back pain from our new bed. Considering returning it, I love that it's ethically made and nontoxic but the body pain and sleeplessness from adjusting to a new bed should be done by now.
Patricia M
Apr 25, 2023
Verified Buyer
Down Alternative Duvet
I love this duvet but it runs really warm! I got the all season one and it's the warmest thing I've ever slept with! The quality is great!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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