4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Lynne M
Verified Buyer
Love,love my new mattress topper.
I bought firm mattress two years ago
and regretted my choice of firmness.
My new mattress topper has made my bed
super comfy and cozy.
I bought firm mattress two years ago
and regretted my choice of firmness.
My new mattress topper has made my bed
super comfy and cozy.
Evan
Verified Email
Wooden Nightstand
Not nearly as high quality as the matching bed frame. They assemble easy enough, but the wood is thinner and lighter. It feels a lot cheaper...
Also the drawers are not smooth when pulling them out, they are a bit sluggish so to speak.
Also the drawers are not smooth when pulling them out, they are a bit sluggish so to speak.
Response from Silk & Snow
Apr 10, 2023
Hello Evan,
Thank you so much for forwarding your feedback.
We are sincerely sorry to hear you are not happy with your recent purchase. We definitely take your feedback to heart as we are always looking for opportunities to better our services and products. If you have any questions, please do not hesitate to reach out to our team at hello@silkandsnow.com.
Warm regards,
Jeanne
Margaret R
Verified Buyer
Have tried many pillows trying to find one that works well for side sleeper who has issues with shoulders.
This works so well for me also my husband.
.We will be ordering more in near future.
This works so well for me also my husband.
.We will be ordering more in near future.
Mangal B
Verified Buyer
Down Alternative Duvet
Two thumbs up
Daphné V
Verified Buyer
Surmatelas organique
Very nice and good quality!
Nina A
Verified Buyer
S&S Mattress
Firm yet soft, supports heavy body well, body doesn’t get overheated. I absolutely LOVE this mattress! I’m always well rested now and look forward to bedtime. I live in Fort Lauderdale and I feel my mattress has all positive Canadian vibes!!! My girlfriends like the feel of it and may order one too!
Jesse S
Verified Buyer
Egyptian Cotton Sheet Set
They feel even better than described. Like sleeping on silk
Joyce v
Verified Buyer
Adjustable Pillow (Retail)
I like it! The outside fabric is nice and it's really awesome to be able to adjust the inner filling. I got it to just about perfect and a few weeks of use there was a bit of compaction, so I added a little more filling back in. Very satisfying. I experience a lot of anxiety about pillow purchase because in general they can't be returned for use by someone else and I can't bear the thought of pillows filling our landfills. To me the Silk & Snow design is very sensible and maximizes the chance of the pillow suiting pretty much everyone's needs.
Karen H
Verified Buyer
Flax Linen Duvet Cover
We recently upgraded our bedding with the Down Alternative Duvet and the Flax Linen duvet cover. I wish we had done this sooner. The duvet is just the right weight and temperature for us and the Duvet cover fits the duvet well and looks super attractive in our bedroom. The only downside is that our bed is now so comfortable, we have the dog wanting to share the space! Highly recommend both products.
Debbie D
Verified Buyer
S&S Hybrid Mattress
Ordered February 18th, received on the 23rd...great delivery time! BUT! It arrived just wrapped in plastic, box was destroyed in transit by carrier. Fortunately, no damage to the mattress. The "free" duvet arrived a couple days later. Have not yet opened. This mattress is much firmer than anticipated. It's been approximately a month now. Will give a bit more time, but at this point, I am considering returning.
Zayda S
Verified Buyer
Adjustable Pillow (Retail)
Great products and fantastic customer service
Talisha T
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Absolutely wonderful! Well worth the price soft and cool
Grace L
Verified Buyer
S&S Hybrid Mattress
Very happy with her purchase, considering in the last five years, I have returned three mattresses from different companies. This one is a keeper. Very comfortable firm enough but not too hard.
Danielle G
Verified Buyer
Down Duvet
amazingly comfortable sheets and duvet, perfect all around
Sylvia A
Verified Buyer
Before Silk and Snow my husband complained about his pillows everyday. After, not a peep because he’s sound asleep!
Kevin P
Verified Buyer
S&S Hybrid Mattress
Returning
Response from Silk & Snow
Mar 27, 2023
Hello Kevin,
Thank you for sharing your valued input.
We are sorry to hear you did not meet your perfect comfort with our Hybrid Mattress. I can see that you have been in touch with our team to facilitate the return process. If you have any concerns, do not hesitate to reach out further.
Warm regards,
Jeanne
John C
Verified Buyer
Wooden Platform Bed
i love the frame, but i have two comments:
1. a bag of desiccant had burst in one of the 4 packages the frame shipped in. nothing was damaged, but the cleanup was an inconvenience.
2. the illustrated assembly directions indicate that the straps on the slats face downwards, towards the floor. this is untrue; they must face upwards to comfortably fit into the slots routed in the frame.
the king frame is quite luxurious and sturdy.
1. a bag of desiccant had burst in one of the 4 packages the frame shipped in. nothing was damaged, but the cleanup was an inconvenience.
2. the illustrated assembly directions indicate that the straps on the slats face downwards, towards the floor. this is untrue; they must face upwards to comfortably fit into the slots routed in the frame.
the king frame is quite luxurious and sturdy.
Heather C
Verified Buyer
Adjustable Pillow (Retail)
The entire experience with Silk and Snow was excellent from the ease of ordering online to the speed of delivery and the quality of the pillow. I made two separate orders for the same pillow, one for myself and one for my husband and the experience with Silk and Snow was of consistent excellence throughout.
Lan P
Verified Buyer
Down Alternative Duvet
It’s light, breathable and fluffy, perfect coziness for winter in Canada, it might be a bit too hot for summer but I love it in winter!
Katharine S
Verified Buyer
Down Alternative Duvet
I've only been using it for a week and I am obsessed with this comforter. It's nice and heavy without getting too hot, it's super soft, and has the perfect fluffy thickness. Love love love it.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
