4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Kay B
Verified Buyer
S&S Hybrid Mattress
Loving this mattress. We took a survey on the sleep foundation and this was our best match. It felt pretty firm to begin with but now we've had it for a month and find it really comfortable.
Robert A
Verified Buyer
S&S Organic Mattress
Happy with product and speed of delivery
Kathy-Jane E
Verified Buyer
S&S Hybrid Mattress
I am not unhappy with the bed. I sleep very well. It does not get hot like my last bed. I did, however, think it would be softer. It is firmer than expected. Some reviews talked about people feeling like they were sinking into the mattress and I was looking forward to that. Body weight must be a factor and I am a petit woman.
Marjorie B
Verified Buyer
Adjustable Pillow (Retail)
Parfait pour moi! Pouvoir le remplir selon mes besoins est un avantage incroyable. Et la base de l’oreiller et son tissu sont tres confortables.
Maria N
Verified Buyer
Love it so far! I have a plethora of barely used pillows scattered around my home in various guest rooms. Foam pillows, feather pillows, Walmart pillows, Costco pillows, expensive pillows and closets full of hopefuls that fall short. So short.
These ones are different. Really different! They are the perfect combination of plush and firm. I am a side sleeper so I need the loft, but I have found myself able to sleep on my back as well. They have the support of a foam pillow with the caress of a feather pillow. I’m not even sure I can explain it correctly.
I love the fact that I can adjust the filling although I haven’t had to. My husband hasn’t complained. If he says nothing about it, he’s pleased.
Super pleased so far with our purchase!!
These ones are different. Really different! They are the perfect combination of plush and firm. I am a side sleeper so I need the loft, but I have found myself able to sleep on my back as well. They have the support of a foam pillow with the caress of a feather pillow. I’m not even sure I can explain it correctly.
I love the fact that I can adjust the filling although I haven’t had to. My husband hasn’t complained. If he says nothing about it, he’s pleased.
Super pleased so far with our purchase!!
Sarah T
Verified Buyer
Muslin Duvet Cover
Love the Muslin duvet cover. It looks and feels really good!
Kimberly N
Verified Buyer
Adjustable Pillow (Retail)
It works about 60% of the time. Maybe I need to fill it a little more. Not completely happy with it.
Shafquat A
Verified Buyer
S&S Hybrid Mattress
Bed is not as firm as described in details prior to purchase. After using for couple of weeks, it tends to lead to an uncomfortable back ache in the morning.
Response from Silk & Snow
Mar 26, 2023
Hello Shafquat,
We appreciate your feedback.
We are sorry to hear that you are not satisfied with your Hybrid Mattress. We always wish for our customers to love their thoughtfully curated mattresses, but we understand that some people may need a different comfort to fit their needs. We do offer a 100 night trial period if it isn’t quite what you are looking for. If you would like to initiate a return for a full refund, kindly email us at hello@silkandsnow.com.
Sincerely,
Jeanne
Shayla M
Verified Buyer
Adjustable Pillow (Retail)
I really wanted to love this pillow but I’d say it’s just okay. My head sinks too far down when I’m sleeping on my back. However, I decided to keep it because it’s not bad for side sleeping. Material inside the pillow seems to be quality but I hate the material the outer casing of is made from. It reminds me of the cheap plastic mattress protectors and it makes a crinkling noise anytime I adjust my neck or head.
Honestly, I just couldn’t be bothered to try and package the pillow back up and send it back.
Honestly, I just couldn’t be bothered to try and package the pillow back up and send it back.
Tara S
Verified Buyer
S&S Hybrid Mattress
It’s a great and very comfortable mattress. I would give it 5 stars if not for the off gassing that’s still happening a month or more later.
Roger J
Verified Buyer
Percale Cotton Sheet Set
I bought two Queen size sheet sets from Silk & Snow and was very pleased that the fitted sheets perfectly accommodated my 16" thick mattress. The quality of the cotton fabric was also very good and I would not hesitate to purchase this again.
Elaine H
Verified Buyer
Egyptian Cotton Sheet Set
Did not like that the elastic on the bottom sheets does not go all the way around the sheet. Also ordered twin XL and after washing had hardly anything to tuck under at foot and therefore very little to turn down from the top. Not good quality. Would not buy again.
Response from Silk & Snow
Mar 27, 2023
Hello Elaine,
Thank you so much for your feedback.
We appreciate your input as it permits us to elevate our products. Our bedding is delivered with a 100 night trial period, so in case you are not satisfied, feel free to email us at hello@silkandsnow.com to initiate your return for a full refund. We are very sorry.
Sincerely,
Jeanne
Lily O
Verified Buyer
S&S Hybrid Mattress
I finally can wake up without back pain! The hybrid mattress has the right amount of firmness with just enough give to be PERFECT for my sleeping situation. I'm a side-to-side sleeper; rather than toss and turn, I kind of roll back and forth. So, after exhausting research I settled on the Silk & Snow queen hybrid. It's just me and I wanted the room I'd been sleeping on a twin inflatable mattress for two full months following a relocation to a different state.
Best. Decision. Ever!
Not only is the support beneficial for my arthritic back, the memory foam top is forgiving for my shoulders and hips...both of which join my back as severely impacted by all the lifting/moving of boxes. At 61, I should have asked for more help! Anyway, Silk & Snow was also kind to my wallet; after funding a cross-country move, the ability to make 6 payments was flexible enough for me to get the mattress in just two months instead of saving for 8-9 months. I REALLY needed this bed! Customer service e answered my questions quickly, and even with a 1-day weather delay the mattress was delivered to my front door (interior hallway in an apt building) in 8 days! The box was a bit beat up on one end but the mattress was in pristine shape. I gave it 15-20 minutes before laying on it, and I wanted to cry. A sturdy, comfortable, affordable mattress is PRICELESS!!! The cost was nearly half the price of several other beds reportedly "best in class" for side sleepers; I put Silk & Snow firmly in that class. Even not on sale it is more affordable. I couldn't be happier with my investment. THANK YOU SILK & SNOW!!! Even the name is classy. Oh, and then you too for the down-alternative duvet...the perfect weight and warmth. What a gift!!!
Best. Decision. Ever!
Not only is the support beneficial for my arthritic back, the memory foam top is forgiving for my shoulders and hips...both of which join my back as severely impacted by all the lifting/moving of boxes. At 61, I should have asked for more help! Anyway, Silk & Snow was also kind to my wallet; after funding a cross-country move, the ability to make 6 payments was flexible enough for me to get the mattress in just two months instead of saving for 8-9 months. I REALLY needed this bed! Customer service e answered my questions quickly, and even with a 1-day weather delay the mattress was delivered to my front door (interior hallway in an apt building) in 8 days! The box was a bit beat up on one end but the mattress was in pristine shape. I gave it 15-20 minutes before laying on it, and I wanted to cry. A sturdy, comfortable, affordable mattress is PRICELESS!!! The cost was nearly half the price of several other beds reportedly "best in class" for side sleepers; I put Silk & Snow firmly in that class. Even not on sale it is more affordable. I couldn't be happier with my investment. THANK YOU SILK & SNOW!!! Even the name is classy. Oh, and then you too for the down-alternative duvet...the perfect weight and warmth. What a gift!!!
Jason K
Verified Buyer
Adjustable Pillow (Retail)
Comfy!
Andrew Y
Verified Buyer
S&S Organic Mattress
Very comfortable bed. Very pleased so far with it and would highly recommend it to anyone looking for a new mattress with more natural materials. 5/5 happy to support a Canadian company.
Sarah J
Verified Buyer
Classic Terry Towel - (2 Pack)
Really nice! Very happy with the towels
Véronique B
Verified Buyer
S&S Hybrid Mattress
So far I'm constantly in pain and my 100 days trial it almost ends.....
Response from Silk & Snow
Mar 27, 2023
Hello Veronique,
Thank you so much for taking the time to share your feedback.
I am so sorry to hear you are not satisfied with your Hybrid Mattress as we always wish for our customers to love their new goodies just as much as we do. We offer a 100 night trial period with our mattresses, as such, if you are not satisfied, feel free to email us at hello@silkandsnow.com to initiate a return within your trial.
Sincerely,
Jeanne
Teresa M
Verified Buyer
Down Alternative Duvet
So cozy! Not too heavy and not too light either. Love it!
Mary J
Verified Buyer
S&S Organic Mattress - US
Excellent product. The best mattress I have ever had. Highly recommend.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.