4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Tracy D
Verified Buyer
Egyptian Cotton Sheet Set
Although I ended up returning my purchase, the customer service was absolutely amazing and they made the return and refund seamless! Highly recommended for that alone!
Response from Silk & Snow
Feb 07, 2023
Hi Tracy,
We are so glad to hear that even though you had to return your order, that your experience was pleasant throughout. We will be sure to pass along your kudos to our customer service team. Stay cozy!
All the best,
Michelle
Vijay A
Verified Buyer
Wooden Bed Frame
Excellent bed frame. Good quality, easy to assemble.
Response from Silk & Snow
Feb 07, 2023
Hi Vijay,
We are so glad you are enjoying your new wooden bed frame with headboard! Thank you for taking the time to reach out and share your feedback. Stay cozy!
All the best,
Michelle
Ellina Y
Verified Buyer
Egyptian Cotton Sheet Set
Nice soft sheets
Response from Silk & Snow
Feb 07, 2023
Hi Elina,
Thank you for taking the time to share your experience with your new Egyptian cotton bedding! Here's to happy sleeping!
All the best,
Michelle
Dawn J
Verified Buyer
Adjustable Pillow (Retail)
This is the best pillow I have ever owned! Perfect mix of softness and support.
Response from Silk & Snow
Feb 07, 2023
Hi Dawn,
We are so pleased to hear your new pillow is the best one you've ever owned! Thank you for taking the time to reach out and share your experience. Here's to being cozy!
All the best,
Michelle
Sonia G
Verified Buyer
Alpaca Throw
Just Perfect
Response from Silk & Snow
Feb 07, 2023
Amazing news, Sonia! We are so glad to hear you find your new alpaca throw to be perfect. Thank you for taking the time to write to us. Stay cozy!
All the best,
Michelle
Esme
Verified Email
Platform Bed - Full (mist)
Within two weeks of use, a leg broke in the middle of the night. There was less than 500 lbs on the frame (which is stated as being rated for 1000 lbs), and no movement was occurring on the bed at the time. A replacement leg was provided, and now the frame itself broke in the middle of the night, after less than three weeks additional use (same conditions as the first break). I cannot recommend this product.
Response from Silk & Snow
Feb 07, 2023
Hi Esme,
Thank you for taking the time to reach out and share your feedback with our brand. We are very sorry for the negative experience you are having with your platform bed. We will be sure to follow up with the team as we are always looking to enhance our products whenever possible. We have taken a closer look at your order and can see you are currently in communication with our customer service team to resolve this matter swiftly. Once again, we apologize for the negative experience you've had and if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Peter H
Verified Buyer
S&S Hybrid Mattress
We are in the return process , my husband did not get use to it and we are waiting for someone from your end to arrange for pick up.
Response from Silk & Snow
Feb 06, 2023
Hi Peter,
Thank you for taking the time to share your feedback with our company. We have taken a closer look at your order and can see you have since had your mattress picked up and received a full refund. We remain available if you ever have any questions or concerns please let us know.
Sincerely,
Michelle
NewHaunt
Verified Email
Sheet Set - Twin (white)
These sheets are AMAZING. But please know that the fitted sheet (at least for the queen size) does NOT Have an elastic all the way around, it only has it for the top and bottom, not the sides. I'm not particularly against it currently, as it tucks under my mattress just fine, but it does make it a little harder to get the sides to look as neat as they do when the elastic does go all the way around. Also, it comes out of the package smelling a little funky, but nothing a quick wash can't fix! For the price, these are EXCELLENT! My cat clawed at them by accident (his claws are sharp as knives) and barely left a dent, so they are also pet approved!
Aaron C
Verified Buyer
S&S Hybrid Mattress
Great
Timothy K
Verified Buyer
Wooden Platform Bed
Easy peasy, and I like the wood. A lot!
Deborah a
Verified Buyer
Down Duvet
Light
Warm
Enjoying it
Warm
Enjoying it
Deborah a
Verified Buyer
S&S Hybrid Mattress
Great for back
Very comfortable
Good service
Very comfortable
Good service
Kyle R
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Good sheets. Great to sleep in
Andrew O
Verified Buyer
S&S Hybrid Mattress
Super comfortable!
Chuck
Verified Email
Wooden Bed Frame
Bed platform is very solid and creak free. Silent actually, but the headboard is not. It rattles significantly. Shame because it makes what would be perfect, a step back. Also, the headboard developed a full width crack due to some shrinkage of the material.
Response from Silk & Snow
Feb 06, 2023
Hi Chuck,
Thank you for taking the time to reach out and share your experience with your new wooden bed frame with headboard. We appreciate your feedback and have taken a closer look at your order. We can see you are in communication with our customer service team so we can investigate this issue you have presented and resolve this matter swiftly. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Joanne B
Verified Buyer
S&S Hybrid Mattress
Mattress is very comfortable and the delivery and installation (we chose white glove delivery) was very efficient.
My sciatica was bothering me with my old mattress and while I can't say with certainty that this new mattress cured the problem by back etc. has not been giving me difficulty lately.
My sciatica was bothering me with my old mattress and while I can't say with certainty that this new mattress cured the problem by back etc. has not been giving me difficulty lately.
Mike H
Verified Buyer
Wooden Bed Frame
Easy to assemble. Great look.
Albert N
Verified Buyer
Best pillow I've ever tried. And as a bonus. It reduced my wife's snoring by 70%
CHU O
Verified Buyer
Down Alternative Duvet
Warm, but would not overheat
Chelsea H
Verified Buyer
Down Alternative Duvet
Love it !
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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