4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Sherolyn D
Verified Buyer
Excellent quality, good pricing, good customer service
Response from Silk & Snow
Feb 09, 2023
Hi Sherolyn,
We are thrilled to hear of your great experience with our brand. We are so glad you have had a positive shopping experience and that you're enjoying your new S&S mattress. Happy sleeping!
All the best,
Michelle
Claire N
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Excellent service beautiful product
Response from Silk & Snow
Feb 09, 2023
Hi Claire,
We are so glad to hear of your positive experience with our brand. We will be sure to pass along your kudos to our customer service team. Happy sleeping!
All the best,
Michelle
Sean P
Verified Buyer
Egyptian Cotton Sheet Set
Loving the feel of these sheets so far, nice touches as well.
Response from Silk & Snow
Feb 09, 2023
Hi Sean,
That is great news! We appreciate you reaching out and letting us know you are loving the feel of your new Egyptian cotton bedding. Happy sleeping!
All the best,
Michelle
Larry t
Verified Buyer
S&S Hybrid Mattress
After about a month of using it, I sleep straight through the night, always comfy but supportive. As long as it lasts, I'm very happy
Response from Silk & Snow
Feb 09, 2023
Hi Larry,
Thank you for reaching out and sharing your experience with your new hybrid mattress. We are so glad to hear you are sleeping throughout the night and appreciate your feedback. Stay cozy!
All the best,
Michelle
Len B
Verified Buyer
Muslin Bathrobe
Exactly as ordered and exactly what my wife wanted.
Response from Silk & Snow
Feb 09, 2023
Hi Len,
We are so glad to hear your wife is enjoying her new muslin bath robe! Thank you for reaching out and sharing your feedback with our company. Stay cozy!
All the best,
Michelle
Marc H
Verified Buyer
Mattress Protector
Unfortunately, the mattress protector did not work out for me. We have a high mattress with a pad on top. The protecter was just enough to fit over the corners, but would slip off during the night. It is also very slippery, so the sheets would move as well. I tend to sleep hot, and I did not notice much of a cooling effect.
On the positive side, the customer service was great to process the return. They were responsive, polite, and helpful. I have purchased the S&S pillow and it was one of the best purchases I've made, so I will come back when I have other bedding needs. Great company, just unfortunate this product didn't work out for me.
On the positive side, the customer service was great to process the return. They were responsive, polite, and helpful. I have purchased the S&S pillow and it was one of the best purchases I've made, so I will come back when I have other bedding needs. Great company, just unfortunate this product didn't work out for me.
Response from Silk & Snow
Feb 09, 2023
Hi Marc,
We appreciate you reaching out and sharing your experience with our brand. We understand that your protector was not suitable and will be sure to pass along your feedback to our design team as we are always looking to enhance our products whenever possible. We remain available if you have any other questions please let us know.
Sincerely,
Michelle
Luke O
Verified Buyer
S&S Organic Mattress - US
So far so good! Took us a few days to get used to it. We used to have a memory foam mattress so we did not sleep great for a few nights in a row but now we love it. We love that it is all organic materials and is a lot thicker than our old one. The packaging was damaged on arrival but S&S thankfully had it all wrapped securely with an extra layer of plastic inside the box. It would have been a pain to return as this thing was heavy!
Response from Silk & Snow
Feb 09, 2023
Hi Luke,
We are so glad to hear you are enjoying your new organic mattress. Thank you for taking the time to share your experience with our brand. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Jackie P
Verified Buyer
Muslin Coverlet
This coverlet is sooooo nice. Glad I purchased.
Response from Silk & Snow
Feb 09, 2023
Hi Jackie,
We are thrilled you are enjoying your new coverlet! Thank you for sharing your feedback with our brand. Happy sleeping!
All the best,
Michelle
Jackie P
Verified Buyer
Muslin Quilt
Amazing material so soft and comfortable.
Response from Silk & Snow
Feb 09, 2023
Hi Jackie,
We are so glad you are finding your new muslin quilt very comfortable. Thank you for taking the time to share your experience. Happy sleeping!
All the best,
Michelle
Katya H
Verified Buyer
Flax Linen Duvet Cover
Beautiful duvet cover. Sturdy and well made. Not very soft, actually kinda scratchy I find. But the quality is there.
Response from Silk & Snow
Feb 09, 2023
Hi Katya,
Thank you for reaching out and sharing your feedback with our brand. We would recommend you give your flax linen a few washes as this should soften up the fibers of the material. If you find after further testing your duvet cover is not suitable for you, please contact our customer service team by emailing hello@silkandsnow.com so they can assist you with a return.
All the best,
Michelle
Katya H
Verified Buyer
Egyptian Cotton Duvet Cover
Beautiful quality, very soft. I love the zipper closure, makes things nice and easy
Response from Silk & Snow
Feb 09, 2023
Hi Katya,
We are very pleased you are enjoying your new Egyptian cotton duvet cover! Thank you for taking the time to share your experience with us. Stay cozy!
All the best,
Michelle
Katya H
Verified Buyer
Muslin Duvet Cover
Super soft, but extremely delicate. After two washes (instructions as directed) and light use for a few weeks, there are pulls and snags all over this cover on both sides. In my opinion, this cover is far too fragile for actual every day use. I expect it to look completely worn out and super raggedy after 6 months at this rate. Unfortunate quality given the price tag. Customer service was also lack lustre this time around.
Response from Silk & Snow
Jan 20, 2023
Hi Katya,
Thank you for reaching out to provide your feedback regarding your muslin duvet cover. We appreciate you sharing your experience with our brand and will be sure to follow up with the team as we are always looking to enhance our products and services where we can. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Joy R
Verified Buyer
Adjustable Pillow (Retail)
Love my new adjustable pillow!
Response from Silk & Snow
Feb 09, 2023
Hi Joy,
We are so glad you are loving your new pillow! Thank you for taking the time to share your experience with us. Happy sleeping!
All the best,
Michelle
Blaine H
Verified Buyer
S&S Hybrid Mattress
We have, to date, had a very positive experience with Silk and Snow. We received our mattress quickly and we are pleased with the product. It’s a bed in our spare room but we’ve both slept on it a few times and find it very comfortable.
Response from Silk & Snow
Feb 09, 2023
Hi Blaine,
We are so glad to hear of your great experience with our brand! Thank you for taking the time to write to us and share your feedback. Stay cozy!
All the best,
Michelle
Rhonda R
Verified Buyer
Muslin Coverlet
Love this blanket. It’s so light and soft :-))
Response from Silk & Snow
Feb 09, 2023
Hi Rhonda,
We are so glad you are loving your new muslin coverlet! Thank you for reaching out. Stay cozy!
All the best,
Michelle
Laurel L
Verified Buyer
We love this mattress so much we bought a second one! Instantly comfortable, zero off gassing and no chemical smell. The bonus is it's the most comfortable mattress we've ever had. Delivery was prompt and it's so easy to unwrap. Can't say enough good things! Great company and amazing product.
Response from Silk & Snow
Feb 09, 2023
Hi Laurel,
We are so glad to hear you have returned for your second organic mattress purchase! Thank you for letting us know it is the most comfortable bed you've ever had. Happy sleeping!
All the best,
Michelle
Danielle G
Verified Buyer
Flax Linen Duvet Cover
The flax linen is lovely - crisp and breathable, and gets softer with time. Very happy it has several internal ties to keep the duvet in place!
Response from Silk & Snow
Feb 09, 2023
Hi Danielle,
We are so glad you are enjoying your new flax linen duvet cover! Thank you for writing in and taking the time to reach out.
All the best,
Michelle
Marcus T
Verified Buyer
Amazing customer service and amazing mattress
Response from Silk & Snow
Feb 09, 2023
Hi Marcus,
That is great news! We will be sure to pass along your kudos to our customer service team. Here's to many more comfy nights of happy sleep to come!
All the best,
Michelle
Joanne R
Verified Buyer
Wool Dryer Balls
Love these wool dryer balls!
Response from Silk & Snow
Feb 09, 2023
Hi Joanne,
We are so pleased you are loving your wool dryer balls! Thank you for taking the time to write to us. Stay cozy!
All the best,
Michelle
Dianne M
Verified Buyer
Egyptian Cotton Sheet Set
The colour, the washability, the fit, the comfort--very nice all around!
Response from Silk & Snow
Feb 09, 2023
Hi Dianne,
We are so glad you are enjoying your new Egyptian cotton bedding! Thank you for taking the time to share your experience with our company. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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