Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
glenda c
Jan 07, 2023
Verified Buyer
Wooden Bed Frame
I ordered a Queen sized bed frame at the beginning of Dec. 2022. It was a Christmas gift from me to my daughter. It was beautiful and everything fit together perfectly tightly. I fell in love with it and ordered one for myself but only a double and I also ordered one side table. I received the bed first and again it is beautiful, but am disappointed in the the way it fits together, there is too much play in the interlocking joints in the corners that fits the frame together, it left the bed with a lot of play in the frame. I am a senior and do not want to deal with the aggravation of returning etc. so my son has filled in the gaps on each corner with a piece of the pressed board that the bed frame came packed in. For me it will served me well, but for a young active couple it may be a little challenging to keep their extra curricular activities quiet.. The night table came to me a couple of days later and it is perfect and beautiful. The workmanship that went into it with the dovetail joints is amazing. Perhaps I may purchase a second night table down the road a bit when I can afford it. They both came very well packed with lots of protection around them. It took me in my old age about 3 hours to break down and tie up the styrofoam and cardboard etc. that it came packed in. No complaint there, as the pieces of furniture were received by me without a scratch or dent on them.. They are both beautiful and a compliment to any home, just wish my double bed had been cut to the exact specifications of the interlocking joints so that there was no play in the bed frame.. just luck of the draw I guess.. In most factory's there will always be seconds.. some get caught and some don't... All in all I am very happy .. They are definitely beautiful..
Response from Silk & Snow
Feb 08, 2023
Hi Glenda, We really appreciate you taking the time to reach out and share your experience with our brand. We are so glad to hear that your gift was a success and that you even got a wooden bed frame and nightstand for yourself. We will be sure to pass along your feedback to our design team as we are continuously looking to enhance our products whenever possible. Here's to many more comfy nights of cozy sleep ahead! All the best, Michelle
Hani A
Jan 07, 2023
Verified Buyer
Great
Response from Silk & Snow
Feb 08, 2023
Hi Hani, Thank you for taking the time to share your experience with your new pillow! Stay cozy! All the best, Michelle
Mario E
Jan 07, 2023
Verified Buyer
S&S Mattress
So far, since I bought this mattress, 2 months ago, I am very satisfied with my purchase. My nights sleep are definitely much better. My back problems have been reduced. Awesome comfortable mattress. I recommand it.
Response from Silk & Snow
Feb 08, 2023
Hi Mario, We are so glad to hear your new S&S mattress is helping with your back problems! Thank you for taking the time to reach out and share your feedback with our brand. Here's to many more comfy nights to come! All the best, Michelle
Leanna D
Jan 07, 2023
Verified Buyer
S&S Hybrid Mattress
I am beyond happy with my new mattress! I am sleeping better than I have in years. It’s comfy and works well with my adjustable bed. Very grateful and well rested now :)
Response from Silk & Snow
Feb 08, 2023
Hi Leanna, We are so glad to hear you are beyond happy with your new mattress! Thank you for taking the time to reach out. Here's to happy sleeping! All the best, Michelle
Kathleen B
Jan 07, 2023
Verified Buyer
Gave the pillows to son and he said he loves them.
Response from Silk & Snow
Feb 08, 2023
Awesome news, Kathleen! We are so glad to hear your son loves his new pillows. Happy sleeping! All the best, Michelle
Carley
Jan 07, 2023
Verified Email
Protector - Cal King
I purchased 2 of these for my son's brand new mattress. He is a bed wetter so I was sold by the promise of this being waterproof. I liked the feel of it when it arrived but it is absolutely NOT waterproof — like not even a little bit. I honestly think sleeping on a towel would do a better job of keeping his mattress dry. Not only are the 2 protectors I've purchased worthless to me, his new mattress is now a disaster. I'm so disappointed. As I have 2 and they both have the same issue, I know it's a faulty product and not just a one-off. Others have said the same in the reviews here. Just wish I'd seen them before buying these.

Response from Silk & Snow
Jan 18, 2023
Hi Carley, We really appreciate you taking the time to share this concern with our brand. We are very sorry for the negative experience you have had with us. We will be sure to follow up with our team as we are always looking to enhance our products where we can. Once again we apologize for this negative experience and are available if you have any other questions or concerns please let us know. Sincerely, Michelle
Carrie D
Jan 07, 2023
Verified Buyer
I gave this pillow to my boyfriend for Christmas (and one for myself!!) and I was more than thrilled to rest my head on it that very night. They were ridiculously comfortable and we’ve slept so well every night. So soft, easily adjustable if needed. I love the weight of it and that it’s still fluffy but excellent support. I feel like I’m laying my head on a cloud. I wish everything in my life was like this pillow
Response from Silk & Snow
Feb 08, 2023
Hi Carrie, We are thrilled to hear your gift was a hit! Thank you for taking the time to write in and share your experience with your new adjustable pillows. Here's to many more happy nights of restful sleep to come! All the best, Michelle
Gary P
Jan 07, 2023
Verified Buyer
Wooden Bed Frame
Love this bed!!!! So easy to setup …30 min after unpacking , just ordered the night stand … thank you for a strong quality bed for a reasonable price
Response from Silk & Snow
Feb 08, 2023
Hi Gary, That is amazing news! We are so glad to hear you are loving your new wooden bed frame with headboard. Thank you for taking the time to reach out and share your feedback with our company. Here's to being cozy! All the best, Michelle
Monique A
Jan 07, 2023
Verified Buyer
Timely arrival, option to finance, and a very comfy mattress to boot. Great product and service.
Response from Silk & Snow
Feb 07, 2023
Hi Monique, We are so glad to hear of your awesome experience with your new organic mattress! Thank you for taking the time to write in and share your feedback. We will be sure to pass along your kudos to our customer service team. Happy sleeping! All the best, Michelle
Jade M
Jan 07, 2023
Verified Buyer
Egyptian Cotton Duvet Cover
Absolutely softest duvet cover ever. I literally feel like I’m crawling into heaven every night when I get into bed. I am very picky and this was my first purchase with this company so I read a ton of reviews and I’m happy to say they were all right!
Response from Silk & Snow
Feb 07, 2023
Hi Jade, We are so thrilled to hear you are enjoying your new Egyptian cotton duvet! Thank you for taking the time to reach out and share your experience with our brand. Here's to happy sleeping! All the best, Michelle
DAWN B
Jan 07, 2023
Verified Buyer
S&S Organic Mattress Topper
The Firm Topper saved my very expensive brand new bed from being useless to me, due to the extreme softness of it. I wasn't sure it would work, but if your bed is way too soft, this should help fix that. It was a lifesaver for me. My only disappointment is that it slides down the bed every night and needs to be pulled back up and is quite heavy.
Response from Silk & Snow
Feb 07, 2023
Hi Dawn, We are thrilled to hear your new organic mattress topper has helped you enjoy the feel of your mattress! We will be sure to share your feedback to our design team accordingly as we are always looking to enhance our products when we can. Here's to many more restful nights of happy sleep to come! All the best, Michelle
William D
Jan 07, 2023
Verified Buyer
S&S Hybrid Mattress
going to use a 4 star rating. product wise the company is spot on. mattress and pillows are excellent. wish they had the size of the duvet covers more prominent / bought the king size and after washing and preparation realized it was to small. my down king duvet is 110 x 98.....anyway I will give the 3 piece set away to someone.......all good. would definitely do business with them again.
Response from Silk & Snow
Feb 07, 2023
Hi William, Thank you for reaching out and sharing your experience with our brand. We are glad to hear you have had a positive experience and if you would like to return your bedding during your 100 Night Trial, please send an email to our customer service team at hello@silkandsnow.com so they can provide the next steps. If you have any questions regarding your order please let us know. Sincerely, Michelle
Diane J
Jan 07, 2023
Verified Buyer
Wooden Bed Frame
Love the new bed. It’s great quality and easy to assemble. The headboard didn’t come with the frame but when I told them it was delivered promptly.
Response from Silk & Snow
Feb 07, 2023
Hi Diane, We are so glad to hear you are loving your new wooden bed frame with headboard! Thank you for taking the time to reach out and share your experience with our brand. Here's to being cozy! All the best, Michelle
Natasha O
Jan 07, 2023
Verified Buyer
Upholstered Bed Frame with Headboard
Usually not one to leave reviews but I will for this product since the recent reviews helped me decide.

I originally purchased the same bed frame from another major chain and it was 3 months waiting to receive it from back order and the wait kept increasing each month. Annoyed, I cancelled that order and came to this site and ordered it for the same price. I had my bed delivered to my door within the week.

VERY easy to assemble. Sturdy & looks great!
Make you put the proper size screws at the right location. They are so hard to tell the difference in size and I messed up that part and had to back track a bit - my bad.

Highly recommend!
Response from Silk & Snow
Feb 07, 2023
Hi Natasha, We are so glad to hear you are enjoying your new bed frame with headboard! Thank you for taking the time to reach out and share your recommendation. Wishing you many more cozy nights of restful sleep to come! All the best, Michelle
marcel p
Jan 07, 2023
Verified Buyer
Matelas S&S Hybride
pour l’instant je suis très satisfait, c’est vrai que le matelas ne vient pas chaud avec la chaleur du corps et en plus il est très confortable, je ne regrette pas d’avoir échangé mon matelas Bloom cloud contre le silk and snow.
Response from Silk & Snow
Feb 07, 2023
Bonjour Marcel, Nous apprécions vraiment que vous nous écriviez et que vous partagiez vos commentaires avec notre équipe. Bons dodos ! Cordialement, Michelle
Karleen d
Jan 07, 2023
Verified Buyer
Down Alternative Duvet
We wanted a heavy duvet and we found it!! This duvet far exceeds the quality I was expecting for the price! Very happy with it!
Response from Silk & Snow
Feb 07, 2023
Hi Karleen, Thank you for taking the time to write in and share your experience with our brand. We are thrilled to hear you are so happy with your new down alternative duvet. Happy sleeping! All the best, Michelle
Maya D
Jan 07, 2023
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
They feel good for sure, but I find the fitted sheet looses elasticity quickly
Response from Silk & Snow
Feb 07, 2023
Hi Maya, Thank you for taking the time to share your feedback with our company. We will be sure to follow up with the team regarding your comments as we are continuously looking to enhance our products whenever possible. Sincerely, Michelle
Katherine W
Jan 07, 2023
Verified Buyer
Silk Pillowcase
I bought two for my husband and I and we love them!
Response from Silk & Snow
Feb 07, 2023
Hi Katherine, That is great news! Thank you for taking the time to reach out and share this feedback with our brand. We are so glad you are both loving your new silk pillowcases. Happy sleeping! All the best, Michelle
Joseph S
Jan 07, 2023
Verified Buyer
S&S Hybrid Mattress
Early days but my son is having some great sleeps. He’s a big man so comfort is not always straightforward.
Response from Silk & Snow
Feb 07, 2023
Hi Joseph, We are so glad to hear your son is sleeping well on his new hybrid mattress. Thank you for taking the time to write in and share your experience with us. Stay cozy! All the best, Michelle
Katarina
Jan 06, 2023
Verified Email
Protector - Cal King
Very comfortable cover. I visited my daughter who bought a queen bed frame with headboard, mattress and mattress protector and this is by far the nicest mattress cover I’ve come across - I will be ordering the cover for my guest bed also!!
Response from Silk & Snow
Feb 07, 2023
Hi Katarina, We are so glad to hear your protector is working well for you. We really appreciate you taking the time to reach out and share your experience. Happy sleeping! All the best, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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