Absolutely gorgeous and the perfect weight!

I ordered the percale cotton shams and duvet cover for a Christmas gift for my daughter. I’m pleased that they arrived in time for Christmas and that they are excellent quality.

Silk & Snow pillows are pure heaven. Just right amount of soft and support guaranteed because the pillows are infinity adjustable.

Fast shipping. It’s so comfortably warm and cozy. And I absolutely love that it’s a down alternative. I prefer it to my down duvet so much that I moved the down one into the guest room (sorry guests) & use the Silk & Snow one in my room.

Have never slept better. The investment is worth it.

The sheets are stiff and feel awful. It’s like sleeping on cement. What a mistake to buy your sheets. Never again.

Beautiful sheets and silky soft.

Very happy with my purchase!

Bed frame broke within 3 months of minimal use. Would not purchase again.

Could really use a bit more padding. Sometimes feel the springs under me. Good support overall though.

It’s great. I bought one for my sister, too, and she adores it.

The Latex Mattress Topper made an immediate difference on our bed. Better than spending lots more money on a new mattress. It's the firm version, which works well for both of us with better back support for my husband and better cushioning for my hips. No off-gassing or sleeping hot. We recommend the product!!!

I recently purchased a cover for my comforter, it was exactly what I was looking for. It comes with a zipper and is very soft.

The mattress itself seems comfortable enough, and arrived a very timely 5 days after we ordered it. The issue is that it is a full 12" (yes, one foot) wider than a queen size mattress is supposed to be, so it won't fit on the bed frame that we bought from Silk and Snow at the same time, and queen sized sheets don't fit it. The mattress is just over 72" wide and is supposed to be 60" wide. We have been trying to return the mattress for 3.5 weeks now, and it is still in our living room. Silk and Snow is in regular contact with us, and keeps telling us their team is working on it, and yet the mattress is still here.
We were originally going to exchange this mattress for another one from Silk and Snow, that would presumably be the correct size, but they are insisting that they have to make us one specially, so they can be sure it's the right size (seriously?) and won't tell us how long it will take for it to be made. Again, it's been 3.5 weeks since we started trying to return the mattress.
I really liked what I read about Silk and Snow before we made our purchase, and was very pleased to purchase one of their mattresses, but it has turned into a disappointing, time-consuming and frustrating experience.
Do not recommend.

While I am not surprised that my negative review was not posted to your website, I do see a few one star reviews on your site, and I would like an explanation as to why exactly you decided not to post mine.

Excellent. I don’t get the nearly the amount of static electricity as with the plastic balls.

Likes: Overall Construction and setup easy and sturdy.
Bed frame does look sleek and all sewing seems are done well. Packaging was also neat and not a tone of waste.
Would love it more if: Colour was true to pictures on website or in advertising material. I have the darker grey. And it has a blue tint to it. Threw me off a little when opening it up.
I also purchased the hybrid mattress. Sooooo comfortable after about 20 sleeps.
But what I do not love is the space on each side of the mattress. Seems smaller than the frame for this bed. And I believe it is related to the sizing of the frame and not the mattress.
The bed frame slats are visible in sections where I do not have the comforter.
Hope this helps with any new purchasers.
Ps. Get a few pillows too! Also very comfy.

I ordered these sheets 5 months ago and they have completely ripped along the corner seam just from regular use? They fit the mattress well, if anything they’re a little loose. Never in my life have I had this happen with any other sheets and with the cost of these I would expect higher quality. They were beautiful but I’m so disappointed in the lack of durability.

Was looking for a quality and confortable duvet that will not break the bank Found it! Bought the down alternative as I can’t have a down duvet due to allergies so really happy to have this option . Not too heavy (all seasons) but keep me warm without overheating. Love it.

We are very happy with the comfort level. We literally find it hard to get out of bed in the morning. We also liked the price. Arriving in a box made it easy to install. The box was beat up upon delivery but no damage to mattress.

The box arrived destroyed, the mattress damaged, I didn’t even open the box. Lots of headaches with the company for the return. Bad experience with customer service and return. Lots of delays and contradictions between different customer service agents and slow to refund. It was supposed to be convenient and ended up being a month of headaches. Avoid.