4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Linda B
Verified Email
S&S Mattress - Twin XL
I have been sleeping on my Silk and Snow Mattress for over a year now and I LOVE it. It provides excellent support and extreme comfort. The buying process from start to finish was exceptional.
Penny S
Verified Buyer
Adjustable Pillow (Retail)
Good quality pillows. The flexibility of the amount of stuffing is a nice feature which I have taken advantage of for my preferences. I have been sleeping on this pillow for almost two weeks and the only con so far is that I am hot sleeper and the pillow doesn't really help with that.
Response from Silk & Snow
Aug 08, 2022
Hi Penny,
Thank you for bringing your experience to our attention and if you find that after further testing the heat is too bothersome, please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate your return. All the best, Kaitlyn
Hillary H
Verified Buyer
Very happy with our new bed! We allowed it to open up & air out for about 48 hours. There was a slight smell from the latex, but not at all unpleasant & completely gone by the time we made up the bed. I have some lower back issues so was a bit nervous not being able to try the mattress out before hand (in a store) but the reviews & information on the website was very accurate. The latex top is soft enough to allow you to sink in a bit but not so soft that you aren’t supported or feel you are in a “sink hole” like full foam beds. No issues at all with my back! Customer service was excellent. There was a problem with our CC (on our end) & this was resolved quickly & didn’t impact the delivery of our mattress.
Response from Silk & Snow
Aug 08, 2022
Hi Hillary,
That's wonderful to hear! We're so thrilled that you're enjoying your new organic mattress. Thank you for taking the time to write in and share your experience. Wishing you many more nights of restful sleep to come! All the best, Kaitlyn
Christopher R
Verified Buyer
S&S Hybrid Mattress
Very comfy bed. We are happy that we purchased it.
Response from Silk & Snow
Aug 08, 2022
Hi Christopher,
Thank you so much for taking the time to reach out to us. We’re so pleased to hear that you’re enjoying your new S&S hybrid mattress! Stay cozy! All the best, Kaitlyn.
Shary B
Verified Buyer
S&S Hybrid Mattress
The top layer is too soft, plush and sinky, making it a small struggle to turn over at night- maybe not a great bed for someone who tosses and turns a lot. It is also a couple inches narrower than a standard Queen size: we felt the difference with two, and leaves gaps in the sides of our standard Queen bed frame. Otherwise, good quality bed, ordering and shipping was fast and easy.
Response from Silk & Snow
Aug 28, 2022
Hi Shary,
Thank you for taking the time to write in and share your feedback with our brand. We are sorry for the issues you have experienced and will be sure to follow up with the team as we are always looking to enhance our products and services for the future. We remain available if you have any other questions or concerns please email us at hello@silkandsnow.com.
Sincerely,
Michelle
Carmen W
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
My daughter loves her new blanket and it seems to be helping her fall asleep on her own a little easier!
Response from Silk & Snow
Aug 08, 2022
That's fantastic, Carmen! We're so happy to hear that your daughter is loving her new weighted blanket! Thanks for reaching out to share your experience. Happy sleeping! All the best, Kaitlyn
Melissa M
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
The quality of the weighted blanket is fantastic. I bought this for my kid who has ADHD and it has been game changing, also beautiful!
Response from Silk & Snow
Aug 08, 2022
Hi Melissa,
We’re so glad to hear that your kid is enjoying their new weighted blanket! Thank you for taking the time to share your experience with the team. Wishing you many more nights of restful sleep to come! All the best, Kaitlyn
Michel M
Verified Buyer
S&S Hybrid Mattress
Not quite yet the perfect mattress we were dreaming of, but I must say it's quite comfortable... We both weight over 200 pounds,so it's kind of a bit to soft for us now. We will give it a try for another week or two to see if we're gonna keep it. 4 stars because it's well made and comfortable but maybe not for heavier people..
Response from Silk & Snow
Aug 08, 2022
Hi Michel,
Thank you for taking the time to provide us with feedback on the S&S hybrid mattress. We’re always aiming to enhance our products and appreciate you sharing your experience with us. If you find after further consideration it is not suitable, please initiate a return during your 100 Night Trial by emailing hello@silkandsnow.com. We remain available if you have any other questions or concerns about your order. Sincerely, Kaitlyn.
Jonathan T
Verified Buyer
S&S Hybrid Mattress
The bed is fine. I paid for it and I’m quite upset to receive an email from a corporation saying I’ll have bad karma if I don’t leave a positive review. I paid for the bed. You supplied the bed. I didn’t steal it. There is no bad karma for me if I don’t promote your brand. Disgusting business tactic.
Joanne K
Verified Buyer
S&S Hybrid Mattress
Have had this mattress for a week now and I’m finally getting a good sleep, that I haven’t had in months. My old mattress was sagging quite badly, so it’s nice to not have my butt sink down to the box spring 🙂
Response from Silk & Snow
Aug 08, 2022
Hi Joanne,
We’re so thrilled to hear that your new S&S hybrid mattress has finally helped you get a good night's sleep! Thank you for reaching out to us to share your feedback. Happy sleeping! All the best, Kaitlyn
Brittany R
Verified Buyer
Flax Linen Duvet Cover
Love, love, love!! These sheets are AMAZING, I would highly recommend them to anyone. They are soft, light weight and comfy. Perfect for sleeping, you don’t get too hot and love the fact that they are made in Portugal and not in China.
Response from Silk & Snow
Aug 08, 2022
Hi Brittany,
Thank you so much for taking the time to reach out to us. We’re so happy that you’re loving your new flax linen duvet cover! Stay cozy! All the best, Kaitlyn.
Rina T
Verified Buyer
S&S Hybrid Mattress
Great experience! Timely and efficient. Love my hybrid mattress. My hips no longer hurt. Wish I’d bought a king though…
Response from Silk & Snow
Aug 08, 2022
Hi Rina,
We're so pleased to hear that you're loving your new S&S hybrid mattress. If you're not satisfied with the current size of your mattress, please feel free to initiate a return during your 100 Night Trial by emailing hello@silkandsnow.com. We remain available if you have any other questions or concerns about your order. All the best, Kaitlyn.
Geri P
Verified Buyer
S&S Hybrid Mattress
We bought this mattress for our guest bedroom. It hasn’t been slept on as yet, however I sat on the edge & it appears to be a solid mattress. Comfortable ! Looking forward to getting it set up on the platform bed my husband is building. We Will then try it out ourselves.
Shipment was quick & service fantastic. Thank you Silk & Snow for a wonderful product.
Shipment was quick & service fantastic. Thank you Silk & Snow for a wonderful product.
Response from Silk & Snow
Aug 08, 2022
Hi Geri,
Thank you so much for taking the time to reach out to us. We’re so happy that you’re enjoying your new S&S hybrid mattress! Happy sleeping! All the best, Kaitlyn.
Michelle H
Verified Buyer
Adjustable Pillow (Retail)
I am very sensitive with pillows and I am a back sleeper so a lot of pillows are too high for my neck and I love that this pillow is adjustable! It’s great because I started with only putting a little bit of foam and now I can work my way up to what I feel comfortable with and my sleep has never been better for years. I am always so nervous about trying new pillows because it gives me neck pain for weeks and also headaches but so far I’m loving this pillow
Response from Silk & Snow
Aug 08, 2022
Hi Michelle,
That’s fantastic news! We’re so thrilled to hear that your new pillow has helped you achieve a more restful sleep. Thank you so much for taking the time to write in and share your experience with us. Here's to being cozy! All the best, Kaitlyn.
TONY C
Verified Buyer
Hand Knitted Weighted Blanket
Like it
Response from Silk & Snow
Aug 08, 2022
Hi Tony,
We’re so glad that you’re enjoying your new weighted blanket! Thank you for taking the time to write to us. All the best, Kaitlyn.
karen b
Verified Buyer
S&S Hybrid Mattress
The bed is awesome !
Just the right firmness with cushion
Just the right firmness with cushion
Response from Silk & Snow
Aug 08, 2022
Hi Karen,
That’s wonderful news! We’re so pleased that you’re enjoying your new S&S hybrid mattress. Thank you for reaching out to share your experience. Happy sleeping! All the best, Kaitlyn.
Carol W
Verified Buyer
Much too puffy. Does not conform to feel comfortable.
Response from Silk & Snow
Aug 09, 2022
Hi Carol,
Thank you for reaching out and taking the time to share your experience with your new pillows. We are sorry that they are not suitable for you, and recommend you remove some of the stuffing and adjust the pillow to fit your neck properly. Of course, if you find that after furthing testing the pillows remain uncomfortable, please email us at hello@silkandsnow.com to initiate your return within your 100 Night Trial.
Sincerely,
Michelle
Thomas G
Verified Buyer
S&S Organic Mattress Topper
Very professional . Kind and honest. Would do business again. Oh...and I love their products.
Response from Silk & Snow
Aug 08, 2022
Hi Thomas,
We’re so glad to hear that you’re loving your S&S products! Thank you for taking the time to write to us and sharing your experience. Happy sleeping! All the best, Kaitlyn.
Jolianne L
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Fantastic product, I love the texture and being a hot sleeper, I am happy to report that with these sheet, I no longer wake up all humid and sweaty! Of course, some Summer nights can be intense, but compared to everything I've tried before, I see a big difference.
Response from Silk & Snow
Aug 08, 2022
Hi Jolianne,
We’re so happy that you’re loving your new S&S purchases! Thank you for taking the time to write to us and share your experience. Happy sleeping! All the best, Kaitlyn.
Rebecca S
Verified Email
S&S Mattress - Twin XL
I love this mattress !
I was initially hesitant to buy it and did a lot of research comparing different brands and decided to go with Silk and Snow. I was happy with the speed of shipping , follow up to see if I received everything , and if I was happy. I also received a complimentary queen duvet with my purchase and it is amazing !! The mattress itself I find is a perfect balance between firm and contouring. I am 5’1 and about 125lbs and it’s perfect for me. I would recommend this mattress to anyone.
I was initially hesitant to buy it and did a lot of research comparing different brands and decided to go with Silk and Snow. I was happy with the speed of shipping , follow up to see if I received everything , and if I was happy. I also received a complimentary queen duvet with my purchase and it is amazing !! The mattress itself I find is a perfect balance between firm and contouring. I am 5’1 and about 125lbs and it’s perfect for me. I would recommend this mattress to anyone.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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