4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Catherine S
Verified Buyer
Egyptian Cotton Sheet Set
Soft sheets! Received the order quickly!
Response from Silk & Snow
Aug 03, 2022
Hi Catherine,
Thank you so much for reaching out and sharing your great news! We are thrilled to hear that you are enjoying your new Egyptian cotton sheet set. Stay cozy! All the best, Kaitlyn.
Sharon P
Verified Buyer
S&S Hybrid Mattress
Je suis très impressionnée de la qualité du produit. J'étais un peu septique à l'idée d'acheter un matelas roulé avec des ressorts, mais franchement pour l'instant je n'ai rien à dire de négatif. Au début je le trouvais un peu mou, je croyais avoir le même problème que mon ancienne matelas qui était seulement de la mousse mémoire, mais en dormant depuis 2 semaines dedans, je n'ai plus mes maux de dos. Je le trouve vraiment confortable. Il est mou sur le dessus, mais on ne renfonce pas au complet comme les autres matelas. J'ai hâte de voir à long terme si cela va rester pareil. J'ai aussi acheté un protège matelas et lui aussi est de belle qualité. De plus, de la commande à la livraison, cela n'a pris que 3 jours ouvrables. Bon service!
Donna O
Verified Buyer
Terry Bathrobe
This was a gift for my daughter-in-law and she loved everything about it
Response from Silk & Snow
Aug 03, 2022
Hi Donna,
We’re so happy to hear that your daughter-in-law is loving her new terry bath robe! Thank you for writing in to share the good news. Stay cozy! All the best, Kaitlyn.
Lisa H
Verified Buyer
Hybrid Mattress
Silk and Snow's products are unbelieveably comfortable. From the order pricess through to delivery,you will not be disappointed. I have 3 plqtform beds, 3 mattresses, pillows, sheets, duvets. All of them are amazing quality, silky soft to touch.
Response from Silk & Snow
Aug 03, 2022
Awesome, Lisa! We are thrilled to hear you are enjoying your S&S products! Thank you for taking the time to share your feedback with our brand. Here's to being cozy! All the best, Kaitlyn
Lisa H
Verified Buyer
Platform Bed
One leg on my platform bed gave way. i called customer service hoping for a part to fix it. instead, after sending them pictures, they immediately sent us a brand new one. This company is an excellent example of what customer service and ownership of their product should be. They have a top notch, hassle-free service and warranty. I will be a customer for life.
Response from Silk & Snow
Aug 03, 2022
Hi Lisa,
Thank you so much for taking the time to share your experience. We will be sure to pass along your kudos to the customer service team. Wishing you many more comfortable nights of restful sleep ahead! All the best, Kaitlyn.
Hannah
Verified Email
Storage Bed
I absolutely love this bed!! We have been sleeping on it for 2 months now, and I find it perfect for our needs.
I almost didn’t purchase it because some of the negative reviews, but I am so glad that I decided to order it anyway.
I love the look of the frame. It is very simple, but the colour (pebble) is gorgeous. The drawer is an amazing addition. The fact that it is at the end of the bed is a huge plus for us. We haven’t had any issues with the fact that the drawer is not physically attached to the bed frame. It slides in and out nicely. The headboard does have a bit of cushion, but I actually really like that. It makes it nicer to lean up against.
I would definitely recommend this bed to anyone who needs a little extra storage in their life.
I almost didn’t purchase it because some of the negative reviews, but I am so glad that I decided to order it anyway.
I love the look of the frame. It is very simple, but the colour (pebble) is gorgeous. The drawer is an amazing addition. The fact that it is at the end of the bed is a huge plus for us. We haven’t had any issues with the fact that the drawer is not physically attached to the bed frame. It slides in and out nicely. The headboard does have a bit of cushion, but I actually really like that. It makes it nicer to lean up against.
I would definitely recommend this bed to anyone who needs a little extra storage in their life.
Response from Silk & Snow
Aug 03, 2022
Awesome, Hannah! We are very glad to hear that you're loving your new bed with storage. Thank you for taking the time to reach out and for sharing your experience. Here's to happy sleeping! All the best, Kaitlyn
Katherine L
Verified Buyer
S&S Hybrid Mattress
Amazing customer service!!!! Love the bed and sheets and pillows. Had to take some of the stuffing out of the pillows but they are now amazing!!! I accidentally ordered sheets that were to small for the bed i ordered and they caught it and asked me if I was aware. Soooo thankful because then I didn't have to go through the return process. Very impressed. Thank you again so much!!
Response from Silk & Snow
Aug 03, 2022
Hi Katherine,
We’re so pleased to hear that you’re loving your new S&S products! Thank you for reaching out to us to share your experience. Happy sleeping! All the best, Kaitlyn
Filippo G
Verified Buyer
Adjustable Pillow (Retail)
I'm on my 4th purchase (2 of those are for gifts) and they are great!!! I love them and always bring them with me when I travel. Couldn't be happier !!!
Response from Silk & Snow
Aug 03, 2022
Hi Filippo,
Thank you so much for reaching out and sharing your great news! We are so thrilled to hear that you are loving your new pillows. Stay cozy! All the best, Kaitlyn.
Diane W
Verified Buyer
Adjustable Pillow (Retail)
could not find the right support for me. no matter what i did, my neck hurt, my shoulders hurt and my back hurt. It's almost like it's too soft and too big to give me the right support i need. One to the next pillow to test i guess....
Response from Silk & Snow
Jul 30, 2022
Hi Diane,
Thank you for reaching out and sharing your feedback on your pillow. We are sorry it is not suitable for your needs and if you would like to return it, please contact our customer service team by emailing hello@silkandsnow.com during your 100 Night Trial.
Sincerely,
Michelle
Arindam M
Verified Buyer
S&S Hybrid Mattress
Been using this for two weeks now. My second purchase. Bought one for my parents. We all have back problems and this mattress does wonders. Don’t wake up with that nagging pain anymore. So far it works like a solve for my back issues. Hope it continues that way.
Response from Silk & Snow
Aug 03, 2022
That’s amazing news, Arindam! We’re so thrilled to hear that the S&S hybrid mattress has helped alleviate yours and your parents' back pain. Thank you so much for reaching out to share your experience with us. Wishing you many more nights of restful sleep to come! All the best, Kaitlyn.
Michelle M
Verified Buyer
Ok, this muslin quilt is AMAZING!! It’s incredibly soft, lightweight, and the oat color is beautiful and natural looking. I purchased it in a king. Pro tip: if you lay it on your bed and think the sides are too short, rotate it 90 degrees. I usually lay my bedding based on placement of the tag, but this one is different. It will fit your bed! I truly believe I will never purchase anything other than muslin bedding for the rest of my life. It’s that good!!
Response from Silk & Snow
Aug 03, 2022
Hi Michelle,
Thank you for writing in and sharing your experience with us. We’re so happy that you’re loving your new muslin quilt! Stay cozy! All the best, Kaitlyn
Kacey M
Verified Buyer
Surmatelas organique
Had high hopes, but after a couple weeks it still smells, and it doesn't provide any cooling benefit, it feels warm.
Louise O
Verified Buyer
Turkish Towel
The perfect towel and super-fast delivery!
Response from Silk & Snow
Aug 03, 2022
Hi Louise,
We are so pleased to hear this news! Thank you for taking the time to reach out and share your experience with us. Wishing you many more comfy nights ahead! All the best, Kaitlyn
Dale T
Verified Buyer
Adjustable Pillow (Retail)
Terrific pillow; met all of my sleep needs & really enjoying a good night sleep now.
Response from Silk & Snow
Aug 03, 2022
Hi Dale,
We are so pleased you are enjoying your new pillow! Thank you for taking the time to share this great news. Happy sleeping! All the best, Kaitlyn
Nigel T
Verified Buyer
Adjustable Pillow (Retail)
In its finished form, the pillow is very bulky and for most is probably too high for a comfortable sleep, but the ability to fine tune the amount of stuffing to personal preference makes it a one size fits all pillow. Even until the perfect fit is found, the pillow itself is nice to use; no smell, no allergens, good support, just plain pleasant. I really have finally found a pillow that supports my head and neck in good position and is instrumental in improving my quality of sleep. Highly recommended.
Response from Silk & Snow
Aug 03, 2022
Amazing, Nigel! We are thrilled to hear you are enjoying your new pillow! Thank you for taking the time to share your feedback with our brand. Here's to being cozy! All the best, Kaitlyn
Margaret B
Verified Buyer
Wool Dryer Balls
I love my wool dryer balls!
Response from Silk & Snow
Aug 03, 2022
Hi Margaret,
Thank you so much for taking the time to share your feedback! We're so pleased to hear that you're loving your new wool dryer balls. Stay cozy! All the best, Kaitlyn
Wendy J
Verified Buyer
Egyptian Cotton Sheet Set
Shipped quickly and well packed. I love the sheets and sleep so well in them. The only thing I wasn’t happy about is the size of your pillow cases—they are too small. Please add at least another inch or two to the pillow cases. Based on this Information I had to take away one star in the review.
Response from Silk & Snow
Aug 03, 2022
Hi Wendy,
Thank you for your feedback on the Egyptian cotton sheet set. We’re always looking for ways to enhance our products for the future and appreciate your insight. All the best, Kaitlyn.
Linda F
Verified Buyer
Plush Terry Bath Mat
I was very pleased with my towel purchase from Silk and Snow. The towels are soft and thick and washed up beautifully. Delivery was super fast!! Overall I was very pleased with my purchase and will definitely be ordering some bed linens in the near future.
Response from Silk & Snow
Aug 03, 2022
Hi Linda,
Thank you for taking the time to reach out to the team. We’re so glad to hear that you’re enjoying your new S&S purchases. Stay cozy! All the best, Kaitlyn.
Robert B
Verified Buyer
Wooden Bed Frame
Solid construction and reasonably easy assembly. We’re loving it, though was quite disappointed in the carrier who delivered the boxes from Calgary to Edmonton.
Response from Silk & Snow
Aug 03, 2022
Hi Robert,
Thank you for taking the time to write to us about your experience. We’re so thrilled that you’re loving your new wooden bed frame with headboard! We will be sure to follow up with the team in regards to your delivery feedback. Happy sleeping! Sincerely, Kaitlyn
Katherine P
Verified Buyer
Wool Dryer Balls
Nicely made dryer balls. They keep my linens soft.
Response from Silk & Snow
Aug 03, 2022
Hi Katherine,
We’re so glad that you’re enjoying your new wool dryer balls! Thank you for taking the time to write to us. Stay cozy! All the best, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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