4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Marianne R
Verified Buyer
Adjustable Pillow (Retail)
Great customer service!!
Lorenzo B
Verified Buyer
S&S Organic Mattress
Super comfy and a huge upgrade from my old bed. 4 out of 5 stars just because it's been a week and the mattress still has a bit of a rubbery smell. Nothing too off-putting, but something to keep in mind for anyone who is sensitive to smells.
Response from Silk & Snow
Jul 28, 2022
Hi Lorenzo,
Thank you for your feedback on the organic mattress. We’re always looking for ways to enhance our products for the future and appreciate your insight. All the best, Kaitlyn.
Kelly W
Verified Buyer
Egyptian Cotton Sheet Set
I really wanted to like these sheets however there are some major issues for me: the fitted sheet is too small to accommodate the depth of my mattress and it’s a struggle to get it on; the sheets came covered in little threads which made me wonder about the quality and if there were holes; labelling the “long side” of the fitted sheet was confusing for a King size bed and I would have preferred a label at the head/foot as I will be confused every time I make the bed. Otherwise they are okay.
Response from Silk & Snow
Jul 16, 2022
Hi Kelly,
Thank you for taking the time to reach out and share your feedback with our brand. We understand that your mattress is taller than 15 inches and you are having issues keeping the sheet on your bed. Furthermore, we appreciate your insight and will follow up with the team accordingly. If you find that after further testing you would like to return your sheets, please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate your return/refund. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Chris G
Verified Buyer
Adjustable Pillow (Retail)
Nice product you can tell it's a quality made item
Response from Silk & Snow
Jul 28, 2022
Hi Chris,
Thank you for writing in to share your feedback. We’re so pleased to hear that you’re enjoying your new pillow. Happy sleeping! All the best, Kaitlyn.
Lane D
Verified Buyer
S&S Hybrid Mattress
The shipping was fast, 2 working days. They did leave it in my driveway without informing me for two hours, it was raining in the Box got soaking wet. They do have the mattress very well covered with plastic so there was no water damage at all. The two free pillows are wonderful. We have only slept on the mattress nine times so far. My wife loves the mattress a lot, and I like it a lot. I have a bit of a problem getting to sleep on it, but after I get to sleep I wake up with no stiffness or soreness at all. The top couple inches of the mattress feels very soft, then it goes down to the rest of the mattress which is very firm. I'm hoping over the next couple of weeks it will break in a little more and feel just a little bit more comfortable. All in all it's a very good mattress, well made. I am going to give it three more weeks, hopefully things will work out. I will give another review at that point to let you know the outcome.
Heather G
Verified Buyer
Adjustable Pillow (Retail)
Great pillow! My fiancée used to throw her pillow around for 30 minutes before she would finally find a comfy position. Now she just goes to sleep !
Response from Silk & Snow
Jul 28, 2022
Hi Heather,
That’s wonderful! Thank you so much for taking the time to share your experience with us. Happy sleeping! All the best, Kaitlyn
Heather G
Verified Buyer
Adjustable Pillow (Retail)
Amazing pillow, especially with the ability to change the density/size
Response from Silk & Snow
Jul 28, 2022
Hi Heather,
We’re so glad that you’re enjoying your new pillow! Thank you for taking the time to write to us. Stay cozy! All the best, Kaitlyn.
Tara S
Verified Email
Flax Linen Duvet Cover
I really love these sheets! I washed them before using them and unfortunately they lost a lot of their softness after the wash (no idea why) and they felt pretty scratchy to sleep on. However, they softened up pretty quickly and I find them so cozy and comfortable now, I would definitely buy another set. One thing I did want to provide feedback on is that the washing/care instructions on the sheets versus on the Silk and Snow website contradict each other, and so it's confusing to know which instructions to follow. Normally I wouldn't care but I wanted to make sure I didn't damage the sheets as I haven't owned linen ones before! Some clarification on washing and care instructions would be very helpful.
Response from Silk & Snow
Jul 28, 2022
Hi Tara,
Thank you for taking the time to provide us with feedback on the flax linen duvet cover. We’re always aiming to enhance our products and appreciate you sharing your experience with us. Sincerely, Kaitlyn
Penny J
Verified Buyer
Egyptian Cotton Sheet Set
We loved the Egyptian Cotton sheets. I waited to enter a review until they had been washed several times. They washed beautifully, they sleep cool, and they feel great. Exactly what we were looking for. Will order again.
Response from Silk & Snow
Jul 29, 2022
Hi Penny,
We’re so glad that you’re enjoying your new Egyptian cotton sheet set! We really appreciate you taking the time to share your experience. Stay cozy! All the best, Kaitlyn
Robert M
Verified Buyer
Adjustable Pillow (Retail)
Great pillow and great customer service.
Response from Silk & Snow
Jul 28, 2022
Hi Robert,
We’re so glad that you’re enjoying your new pillow Thank you for taking the time to reach out to us. Stay cozy! All the best, Kaitlyn.
Elizabeth P
Verified Buyer
Adjustable Pillow (Retail)
We love our new pillows! They are comfy but also firm and we love how you can make the pillow to your own comfort level by removing the foam pieces.
Response from Silk & Snow
Jul 28, 2022
Hi Elizabeth,
We’re so glad to hear that you're enjoying your new pillow! Thank you for taking the time to provide us with feedback. Happy sleeping! All the best, Kaitlyn
Elizabeth P
Verified Buyer
S&S Hybrid Mattress
We love our new mattress! My husband and I have been sleeping a lot better and we got the pillows too-they are so comfy yet firm. Shipping was fast and set up was so easy. Only regret was waiting so long to buy one!
Response from Silk & Snow
Jul 29, 2022
Hi Elizabeth,
We’re so happy that you and your husband are enjoying your new S&S hybrid mattress! Thank you for taking the time to write in and share your experience with us. Happy sleeping! All the best, Kaitlyn
Denia L
Verified Buyer
S&S Hybrid Mattress
For the past 5 years I owned two Douglas mattress , I been suffering from back pain for a very long time. I decided to go a different choice and I'm so glad I did . It takes me little time to fall asleep , back pain is barely there and I have had the best sleep ever. So far it is worth it.
Cornelis v
Verified Buyer
S&S Hybrid Mattress
This is literally the most comfortable mattress I’ve ever slept on. It’s perfect - kind of firm, super supportive but also feels really plush. I love it so much.
Response from Silk & Snow
Jul 29, 2022
That’s fantastic news, Cornelis! We’re so thrilled to hear that you’re enjoying your new S&S hybrid mattress. Thank you for taking the time to share your feedback with us. Happy sleeping! All the best, Kaitlyn.
Marla H
Verified Buyer
Flax Linen Duvet Cover
Good quality- love it
Response from Silk & Snow
Jul 29, 2022
Hi Marla,
Thank you for taking the time to reach out to us. We’re so glad that you’re loving your new flax linen duvet cover! Stay cozy! All the best, Kaitlyn.
Maria G
Verified Buyer
Adjustable Pillow (Retail)
Best pillow I have ever had! I tried several different pillows and woke up with neck pain with each one until finally I got this one. Now I wake up each morning feeling great!!
Response from Silk & Snow
Jul 29, 2022
Hi Maria ,
Thank you so much for reaching out and sharing your great news! We are thrilled to hear that you are enjoying your new pillow. Happy sleeping! All the best, Kaitlyn.
Laurel L
Verified Buyer
S&S Organic Mattress
Didn’t even have to get used to it! It was perfect from day 1. No odor or off gassing. Sooo comfy and cool. We are both big fans!!
Response from Silk & Snow
Jul 29, 2022
Hi Laurel,
We’re so happy to hear that you're enjoying your new organic mattress! Thank you for writing in to share the good news. Stay cozy! All the best, Kaitlyn.
Joanne R
Verified Buyer
S&S Hybrid Mattress
We purchased the king size hybrid mattress to replace the standard mattress in our new camper. What an amazing difference! Camping is a different experience on the Silk and Snow mattress. Comfortable and luxurious. It was easy to get into the camper because of the compressed and rolled way it is shipped. Amazing mattress. Thank you Silk and Snow
Response from Silk & Snow
Jul 29, 2022
Hi Joanne,
We’re so thrilled to hear that you’re enjoying your new S&S hybrid mattress! Thank you for reaching out to share your feedback with us. Wishing you many more nights of comfortable sleep to come! All the best, Kaitlyn
Joe T
Verified Buyer
Wool Dryer Balls
Nice packaging. Work as they should.
Response from Silk & Snow
Jul 29, 2022
Hi Joe,
We’re so happy to hear that you’re enjoying your new wool dryer balls! Thank you for taking the time to write to us. All the best, Kaitlyn.
Annie H
Verified Buyer
Silk Pillowcase
Excellent, this is my second silk pillowcase in life, and I'm very impressed with the quality of this one. I think the price was very reasonable for real and great quality silk like this :)
Response from Silk & Snow
Jul 29, 2022
Hi Annie,
That’s wonderful news! We’re so thrilled to hear that you're enjoying your new silk pillowcase! Thank you for reaching out to us to write about your experience. Happy sleeping! All the best, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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