4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Brian M
Verified Buyer
Wooden Bed Frame
Bed and mattress are great. My son loves both. Service representatives were very polite, knowledgeable and accommodating. However, there continued to be mix-ups and miscommunications regarding delivery times.
Valerie V
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Le bémol est que le drap plat n’est pas inclus avec le drap contour et les taies d’oreiller… peut être que le département marketing devrait aviser au lieu de créer des déceptions.
Response from Silk & Snow
May 20, 2022
Bonjour Valerie,
Merci d'avoir pris le temps de nous écrire. Nous sommes désolés que vous ayez été déçu de ne pas recevoir un drap plat dans votre ensemble. Nous comprenons que dans votre cas, cela aurait été préféré et nous le ferons savoir à l'équipe car nous recherchons toujours des moyens d'améliorer nos produits et services pour l'avenir. Si vous avez d'autres questions ou vous souhaitez retourner votre ensemble pendant votre essai de 100 nuits, veuillez nous envoyer un couriel à hello@silkandsnow.com.
Sincèrement,
Michelle
Tricia S
Verified Buyer
S&S Mattress
Excellent service. Delivered in a timely manner and all pieces were there. Great to talk to. They were easy to get ahold of and they responded quickly and efficiently and knowledgeably. We bought the bed frame and mattress. It was very easy to put together and slept on the bed the first night. Super comfortable. And the pillows were amazingly comfortable too. Thinking about getting 2 more.
Response from Silk & Snow
Jul 14, 2022
That’s wonderful news, Tricia! We’re so thrilled that you’re loving your new S&S mattress and pillows. Thank you for taking the time to reach out and share your experience! Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn.
Sarah G
Verified Buyer
Hand Knitted Weighted Blanket
Really really comfy, perfect weight, I've been sleeping so well!
Response from Silk & Snow
Jul 14, 2022
Hi Sarah,
We are so happy that you’re loving your new weighted blanket! Thank you for taking the time to write in and share your experience. All the best, Kaitlyn.
Farha G
Verified Buyer
S&S Organic Mattress
The most comfortable bed we have ever owned. Beautiful all around. Fantastic company.
Glennys S
Verified Buyer
S&S Hybrid Mattress
We’ve only been sleeping on the bed for about a week now but so far both my husband I notice a big difference. We don’t have as many aches and pains in the morning. I would highly recommend the Silk and Snow Hybrid mattress. Hopefully our opinion stays the same over the next 90 days!
Response from Silk & Snow
Jul 18, 2022
Fantastic news, Glennys! We are so thrilled to hear that your new S&S hybrid mattress has helped to alleviate your and your husband's morning pains. Thank you for writing in to share your experience with us! Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn
Carolyn M
Verified Buyer
A perfect gift for a friend undergoing chemotherapy
Response from Silk & Snow
Jul 14, 2022
Hi Carolyn,
Thank you so much for taking the time to reach out to us. We’re so happy to hear that your friend is enjoying their new muslin quilt! Stay cozy! All the best, Kaitlyn.
Sarah D
Verified Buyer
Egyptian Cotton Sheet Set
Extremely comfortable and cool. Great buy
Response from Silk & Snow
Jul 14, 2022
Hi Sarah,
We’re so glad to hear that you’re enjoying your new Egyptian cotton sheet set! Thank you for writing in to share your experience. Stay cozy! All the best, Kaitlyn.
Michelle M
Verified Buyer
Wool Dryer Balls
good quality
Response from Silk & Snow
Jul 14, 2022
Hi Michelle,
Thank you so much for reaching out to share your experience with us! We are pleased to hear that you are enjoying your new wool dryer balls. Stay cozy! All the best, Kaitlyn.
Guillaume D
Verified Buyer
S&S Hybrid Mattress
Good experience, quick shipping
Response from Silk & Snow
Jul 14, 2022
Hi Guillaume,
That’s wonderful news! We’re so pleased that you’re enjoying your new S&S hybrid mattress. Thank you for reaching out to share your experience. Happy sleeping! All the best, Kaitlyn.
Hadil E
Verified Email
S&S Mattress - Twin XL
It's been a year plus. We got the king size hybrid mattress. It was very heavy, but easy to open. Be extra careful with the provided opener, easy to cut the actual mattress.
It was medium firm when we initially got it, now it sags on the edges, and sinks where my husband and I sleep on the sides, and the middle is higher up where we don't sleep. It was amazing first year, but now I feel like it is not firm enough. If you have back problems, it's best to go with a medical mattress. It is great for people on a tight budget. But I can't see this lasting more than five years
It was medium firm when we initially got it, now it sags on the edges, and sinks where my husband and I sleep on the sides, and the middle is higher up where we don't sleep. It was amazing first year, but now I feel like it is not firm enough. If you have back problems, it's best to go with a medical mattress. It is great for people on a tight budget. But I can't see this lasting more than five years
Response from Silk & Snow
Jul 10, 2022
Hi Hadil,
Thank you for taking the time to reach out and share your experience with your Hybrid mattress. While it is natural for foam to soften up over time, we are sorry it is not giving you the right feel as it did before. We would recommend you reach out to our customer service team by emailing hello@silkandsnow.com to see if this matter can be resolved under your 15 year warranty. We remain available if you have any other questions or concerns just let us know.
Sincerely,
Michelle
Daniela Z
Verified Buyer
Down Duvet
I'm really loving my duvet and Egyptian cotton sheets ! They're super luxurious-feeling and breathable. There were some issues with shipping but the customer service department was very helpful and kind, providing me with excellent remedies and ensuring that I still had a great experience, which I have. I highly recommend supporting this Canadian company! I have the bedding of my TikTok lifestyle dreams now!
Response from Silk & Snow
Jul 14, 2022
That's wonderful news Daniela! Thank you for taking the time to reach out to us and share your experience. We're so happy to hear that you're loving your new S&S products! Wishing you many more nights of restful sleep to come. All the best, Kaitlyn.
Melika B
Verified Buyer
S&S Mattress
I find this matress too hard, my back and hips hurt from sleeping on it. It may work for other people but it's not working for me.
Response from Silk & Snow
Jul 17, 2022
Hi Melika,
Thank you for reaching out and sharing your feedback with the team. We are sorry the mattress is not working out and have taken a closer look at your order. We can see that you are in communication with our customer service team to see if there are any suggestions we could offer to help you get the feel you are looking for. Of course, if you find that after further testing this mattress remains unsuitable, please let us know by emailing hello@silkandsnow.com to complete your return in order to receive your refund. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
PIERRERRE M
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
love everything
Response from Silk & Snow
Jul 14, 2022
Hi Pierrerre,
Thank you so much for taking the time to reach out to us. We’re so glad that you’re loving your new S&S purchases! Stay cozy! All the best, Kaitlyn.
PIERRERRE M
Verified Buyer
Egyptian Cotton Sheet Set
fell in love with them
Response from Silk & Snow
Jul 14, 2022
That's fantastic, Pierrerre! We're so pleased to hear that you're loving your new Egyptian cotton sheet set. Thanks for reaching out and sharing your feedback. All the best, Kaitlyn.
PIERRERRE M
Verified Buyer
love it all
Response from Silk & Snow
Jul 14, 2022
Hi Pierrerre,
Thank you for writing in to share your feedback. We're so glad to hear that you're enjoying your new Turkish towel! Stay cozy! All the best, Kaitlyn
Cynthia H
Verified Buyer
Adjustable Pillow (Retail)
Great products and friendly customer service
Response from Silk & Snow
Jul 14, 2022
Hi Cynthia,
We’re so glad that you’re enjoying your new pillow! Thank you for taking the time to share your experience with the team. Stay cozy! All the best, Kaitlyn
Catherine C
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
I love my blanket! I wish it was a little wider as I move around in bed quite a bit, but the length is perfect and I have been sleeping better. It is like a safe, comforting hug 🤗. Thank you for creating such wonderful, healing tool.
Response from Silk & Snow
Jul 18, 2022
Hi Catherine,
Thank you for taking the time to provide us with feedback on the weighted blanket. We’re always aiming to enhance our products and appreciate you sharing your experience with us. Stay cozy! All the best, Kaitlyn.
Courtney D
Verified Buyer
Wooden Platform Bed
Shipping was quick, product is beautiful and was easy enough to put together. Would purchase again
Response from Silk & Snow
Jul 14, 2022
Hi Courtney,
We’re so glad that you’re enjoying your new wooden platform bed! Thank you for taking the time to reach out to us. Happy sleeping! All the best, Kaitlyn.
Bob D
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Really happy with my purchase. Can't imagine not having this blanket!
Response from Silk & Snow
Jul 18, 2022
Hi Bob,
We’re so glad to hear that you’re enjoying your new weighted blanket! Thank you for taking the time to reach out to us. Happy sleeping! All the best, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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