It started out as more of a firm bed but has softened with use to more of a medium firm bed. Easy to setup though and comfortable to me now.

Love the look of this frame, it does not feel very sturdy though. We're only had it a few weeks, but it doesn't feel like it will last too long.

The delivery and set up of my S & S king sized hybrid mattress was super efficient. We’ve had the mattress for about 3 months and I am almost completely satisfied with it. S & S described it as “medium firm” which I can say is accurate; I just didn’t really know what medium firm would feel like. If you want a mattress that doesn’t sag at all on the edges when you sit or kneel on it, then don’t purchase this one. When you’re sleeping on it, it’s cool, comfortable and contours to your body.

So easy to put together and looks beautiful! Very happy with the purchase.

ENGLISH will follow

Bonjour!
Concernant mon nouveau matelas Silk & Snow, j’ai une opinion favorable concernant la qualité du produit et concernant le service à la clientèle qui sont 5 étoiles. Wow ! L’efficacité et la rapidité d’expédition sont sans failles. Vraiment.
Toutefois, me concernant, j’ai changé mon matelas pour un des vôtres parce que j’avais très très mal au dos. Maintenant, j’ai encore des douleurs dorsales, mais pas aux mêmes endroits. Avant de vous relancer pour un retour ou un échange, je donne le temps nécessaire à mon corps de s’habituer à mon nouveau matelas. Je me donne environ 30 jours avant de prendre ma décision de le garder ou non.

Good morning!
Regarding my new Silk & Snow mattress, I have a favorable opinion regarding the quality of the product and regarding the customer service which are 5 stars. Wow! The efficiency and speed of shipping are flawless. Really.
However, concerning myself, I changed my mattress for one of yours because I had very, very bad back pains. Now I still have back pain, but not in the same places. Before chasing you for a return or an exchange, I give my body the time to get used to my new mattress. I give myself about 30 days before making my decision to keep it or not.

The dryer balls work great we put some essential oils on them and the clothes smell fresh. The mattress is starting to fray around the edges at the top.

excellent quality and arrived in just a few days, you will not be disappointed!

We really love it!

The sheets were worn through with gaping holes after less than 3 months. I followed all care instructions carefully. When I reached out to customer service I was interrogated and then denied warranty. So disappointing after spending over $300.

First off, let me say the mattress gets a 5 out of 5. Unfortunately I was sent the incorrect size originally and it took a week to get the correct mattress in place and the incorrect mattress removed (a King size in a small apartment). The customer service and follow up was good, and I received a free pillow for the hassle, but it was still a hassle. Again, I love the mattress!

Beautiful

First time trying wool dryer sheets & they are fantastic!!

Made my first purchase from Silk and Snow after lots of research. I have washed and made up 1 bed with sheets and duvet cover. I’m very impressed and happy with this product. Washed up beautifully, fits very well, especially the king fitted sheet. The king fitted was the big test since other brands fitted king has been too skimpy. Also duvet cover and flat sheets are generous and cover the bed and sides better than any king bed linens I’ve had. I would definitely purchase from Silk and Snow again!

The sheets were not as I expected, but customer service was very prompt at making things right.

Amazing. Fully customizable you are guaranteed to enjoy this pillow.

The side table is nice but docking a star because it’s extremely annoying that a text review is required. Was just gonna submit a star rating.

So easy to put together and every piece was included! Clear and concise instructions. Just perfect.

Great quality! Very soft

Love the robe! The muslim fabric is great. So soft. My only suggestion is that it be offered in longer lengths for each size for the winter.

Quick and smooth delivery. Comfortable mattress. Good experience thus far.