I have been using this pillow for about 2weeks and so far so good. I am sleeping better, and I am not flipping my pillow constantly through out the night. It keeps its shape.

We purchased the organic king size mattress and after 2 weeks of sleeping on it we have to say that it definitely exceeded our expectations! It also feels great to support a Canadian owned and operated business!

Do not buy this bed!!

I was so excited about buying this bed. It was in my price range, looked to be good quality, and is made by a Canadian company. I really should have read more of the negative reviews. There are three reasons I wish I hadn’t bought this bed:

1. It’s cheaply and poorly constructed. This bed is FLIMSY. It squeaks every time we move, which isn’t a surprise given how thin and cheap the materials felt when we assembled the bed. I assembled it following all instructions and with my tradesman partner, so I know the squeaking isn’t due to assembly error. A lot of the threading is loose as well. Just a cheap product. Also, we weren’t able to assemble the drawer due to a bowing issue with the bottom pieces. They didn’t fit the grooves they needed to go in. Frustrating, but you would think it would be an easy fix after contacting the company. Keep reading.

2. It came dirty and damaged. I wish I could upload the photos I took here. The bed came covered in dust and dirt, like it had been sitting at an outdoor warehouse somewhere? It wasn’t so bad with the particle board pieces (just wiped it off with a damp cloth), but the fabric was dirty as well. This took me using stain remover to get out. I found this to be really off-putting, especially considering…

3. Returns are NOT free. Silk and Snow uses very deceptive language on the website talking about simple and easy returns, and a 30 day trial period. When I reached out to them about the dirty bed and the issue we had with the drawer piece not fitting, they said a return would only be possible if we paid the return fees. This is a king sized bed that weights a ton. When I asked them the approximate return fees, they said around $250-$300.

So to recap, Silk and Snow sent me a dirty and damaged bed, then refused to pay the shipping fee to have it returned. Basically I’m stuck with this bed. They did end up sending me a new drawer piece (after LOTS of back and forth and “running it by management” — as if this was a crazy request?). All in all, this left a really awful taste in my mouth. I think Silk and Snow’s return policy needs to be clearly stated all over their website, not buried on some random page. I also think they need to consider when a customer is returning something because they simply don’t like it, or when it’s because the product is dirty and damaged.

TLDR - This bed is cheap, arrived dirty, and the company’s customer service is terrible. Avoid this bed.

Super produit. Cadeau de fêtes des mères TRÈS apprécié.
Qualité irréprochable.

Probably the most uncomfortable bedding I've slept on. Not sure why there are any good reviews here.... it says all reviews are 'subject to approval' so I'm sure the bad ones are all weened out and not posted. Save your money!

Great mattress, we purchased a second S&S Hybrid because we liked the first so much! If we need another mattress in the future, we would buy this one again.

It does have a smell when new, as all mattresses do - we let it air out for 2 weeks before sleeping on it

We’ve had our organic king sized mattress and wooded bed frame for a few weeks now and and we are extremely pleased with both. The frame is quite sturdy; there are no creaks (which I was concerned about because - and I don’t recommend this - I assembled the frame by myself).

I was initially concerned that the mattress was too soft, but it hasn’t been an issue and we’ve been sleeping well.

Finally, a shout-out to customer service because I ordered a queen sized mattress protector and I received a follow up call (and email) to confirm that was what I actually wanted (it was not, so thank you).

I’m really liking it. Very comfortable, soft, and cozy. Fixed all the pain I was experiencing from my old bed.

Do NOT buy this bed!!

I was so excited about this bed. It was in my price range, looked to be good quality, and is made by a Canadian company. I really should have read more of the negative reviews. There are three reasons I wish I hadn’t bought this bed:

1. It’s cheaply and poorly constructed. This bed is FLIMSY. It squeaks every time we move, which isn’t a surprise given how thin and cheap the materials felt when we assembled the bed. I assembled it following all instructions and with my tradesman partner, so I know the squeaking isn’t due to assembly error. A lot of the threading is loose as well. It’s just a cheap product. Also, we weren’t able to assemble the drawer due to a bowing issue with the bottom pieces. They didn’t fit the grooves they needed to go in. Frustrating, but you would think it would be an easy fix after contacting the company. Keep reading.

2. It came dirty and damaged. I wish I could upload the photos I took here. The bed came covered in dust and dirt, like it had been sitting at an outdoor warehouse somewhere? It wasn’t so bad with the particle board pieces (just wiped it off with a damp cloth), but the fabric was dirty as well. This took me using stain remover to get out. I found this to be really off-putting, especially considering…

3. Returns are NOT free. Silk and Snow uses very deceptive language on the website talking about simple and easy returns, and a 30 day trial period. When I reached out to them about the dirty bed and the issue we had with the drawer pieces not fitting, they said a return would only be possible if we paid the return fees. This is a king sized bed that weights a ton. When I asked them the approximate return fees, they said around $250-$300.

So to recap, Silk and Snow sent me a dirty and damaged bed, then refused to pay the shipping fee to have it returned. Basically I’m stuck with this bed. They did end up sending me a new drawer piece (after LOTS of back and forth and “running it by management” — as if this was a crazy request?). All in all, this left a really awful taste in my mouth. I think Silk and Snow’s return policy needs to be clearly stated all over their website, not buried on some random page. I also think they need to consider when a customer is returning something because they simply don’t like it, or when it’s because the product is dirty and damaged.

TLDR - This bed is cheap, arrived dirty, and the company’s customer service is terrible. Avoid this bed.

Very comfy with a good firmness.

Very comfortable, able to move and shift my weight easily. So far, so good. I will re-review after 3 months.

These sheets feel wonderful and are a clean bright white. Good pricing for Egyptian cotton!

Love knowing my mattress is organic, and so far it has been very comfy. Delivery was quick, and I feel value for the money is good!

Lovely quality!

Perfect!

Je dit 6 étoiles! Qualités supérieur, très bon service, je suis très satisfait, il est agréable de faire affaires avec, Soie & Neige. ( Très confortable ce matelas, Oufff ).👍

No complaints!

Bed set is stunning! Colours look so nice and the material feels great! Little disappointed that for the price I expected near perfection and ours had a few small holes and material pulls in it.

Delighted with our purchase!

Very happy with the bed and mattress. The overall experience was smooth and hassle free. Product arrived on time. Was easy to assemble. Mattress is very comfortable. Price was in line with expectations.
Would highly recommend silk and snow.