4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Gilles C
Verified Buyer
Adjustable Pillow (Retail)
Des oreillers très confortables et excellent service de la part de Silk and Snow.
Response from Silk & Snow
Apr 16, 2022
Bonjour Gilles,
Nous vous remercions d'avoir pris le temps de partager vos commentaires positifs avec nous. Bon dodo !
Cordialement,
Michelle
Henry P
Verified Buyer
Adjustable Pillow (Retail)
This pillow's filling doesn't move around inside or clump together so I never need to flip or turn it in the middle of the night to find the most supportive part. At the same time it's much softer than a solid memory foam pillow so it doesn't force you into a side sleeping position or hurt your neck, and doesn't trap heat. For something you'll spend a third of your life laying on this is well worth it.
Response from Silk & Snow
Apr 16, 2022
Fantastic, Henry! We are so pleased to hear of your positive feedback about your new S&S pillow. Here's to many more restful nights of comfy sleep ahead!
All the best,
Michelle
Adeline M
Verified Buyer
S&S Hybrid Mattress
Prompt service. Bed easy to assemble. Pleased with product
Response from Silk & Snow
Apr 16, 2022
Hi Adeline,
We appreciate you sharing your feedback regarding your experience with our brand. Thank you for taking the time to reach out. Here's to happy sleeping!
All the best,
Michelle
Leanne S
Verified Buyer
Plush Terry Bath Mat
Nice, absorbent, soft towels. Will definitely buy again.
Response from Silk & Snow
Apr 16, 2022
Hi Leanne,
We are thrilled to hear the good news! Thank you for taking the time to write to us and share your feedback with the team. Stay cozy!
All the best,
Michelle
Brigitte M
Verified Buyer
Muslin Coverlet
Soft and large enough it fits well
Response from Silk & Snow
Apr 16, 2022
Hi Brigitte,
We are glad to hear your positive feedback on your muslin coverlet. Thank you for taking the time to reach out and share your great news. Happy sleeping!
All the best,
Michelle
Shelley P
Verified Buyer
Silk Pillowcase
Excellent pillowcase. Purchased one grey and one white. It is wonderful to sleep on. Good quality and washed well.
Response from Silk & Snow
Apr 16, 2022
Hi Shelley,
We are so glad you are enjoying your silk pillocases! Thank you for reaching out to the team to share your feedback.
All the best,
Michelle
Shelley P
Verified Buyer
Muslin Duvet Cover
Absolutely love the natural look and feel of this very soft cover. The quality is very good. It looks great.
Response from Silk & Snow
Apr 16, 2022
Amazing, Shelley! We are so glad to hear of this amazing feedback. Thank you for taking the time to reach out and share your experience with your muslin duvet cover. Stay cozy!
All the best,
Michelle
jordan h
Verified Buyer
Flax Linen Duvet Cover
So soft and such a lovely, neutral colour (oat). The material is light and soft right out of the bag. I haven't yet washed it but so far feels great and looks beautiful!
Response from Silk & Snow
Apr 16, 2022
Awesome, Jordan! Thank you for taking the time to share your great news with us. Here's to many nights of comfortable sleep to come!
All the best,
Michelle
Mikhail I
Verified Buyer
S&S Hybrid Mattress
Comfortable, no complaints so far
Response from Silk & Snow
Apr 16, 2022
Hi Mihail,
That is excellent, thank you for sharing your good news. Happy sleeping!
All the best,
Michelle
Tona P
Verified Buyer
S&S Hybrid Mattress
Great so far. The pillow is ok hard to get just right but good idea.
Response from Silk & Snow
Apr 16, 2022
Hi Tona,
So glad to hear! Thank you for taking the time to share your feedback on our brand. Wishing you many cozy and comfy nights ahead!
All the best,
Michelle
Chris A
Verified Buyer
Wooden Bed Frame
The bed was easy to assemble, seems fairly sturdy, and looks nice. Everything fit together well and especially with a large mattress on top it feels solid. Nice understated look with sheets and blankets hanging over, plenty of open space underneath, and I like the wide ledge around the whole bed. Our bed sits in front of a slanted wall so we needed something with an attached headboard which doesn't need to sit against a flat wall, and this definitely does the job.
For the price, quality control could use some work and shipping was not ideal. One of the side boards had some scratches/dents, but happily the other one was flawless so we have the bad one facing the wall. Likewise for one of the feet, we just faced it to the back corner. A couple of the shipping boxes had large gashes, so maybe this happened during shipping. The finish was somewhat inconsistent with blotchy spots scattered about. The slats were covered in shoe prints which don't wipe away (likely happened during staining) and two of the slats had thin strips peeling off.
The center support legs have adjustable casters (plastic unlike the cork on the four corner legS) but they aren't mentioned in the instructions. I wish the casters were wider in diameter. They're maybe 1 inch, something like 3 inches would've been nice.
For the price, quality control could use some work and shipping was not ideal. One of the side boards had some scratches/dents, but happily the other one was flawless so we have the bad one facing the wall. Likewise for one of the feet, we just faced it to the back corner. A couple of the shipping boxes had large gashes, so maybe this happened during shipping. The finish was somewhat inconsistent with blotchy spots scattered about. The slats were covered in shoe prints which don't wipe away (likely happened during staining) and two of the slats had thin strips peeling off.
The center support legs have adjustable casters (plastic unlike the cork on the four corner legS) but they aren't mentioned in the instructions. I wish the casters were wider in diameter. They're maybe 1 inch, something like 3 inches would've been nice.
Response from Silk & Snow
Apr 16, 2022
Hi Chris,
Thank you for writing in and sharing your insight on your experience with your wooden bedframe with headboard. We are sorry to hear of these issues and if you would like to ensure the team takes a look at the scratches or other issues to ensure you are getting the most out of your bed frame experience from Silk & Snow. Regarding the other comments, we will be sure to follow up with our team as we are always looking for ways to improve our product and services. If you have any questions for the team please send us an email to hello@silkandsnow.com.
Sincerely,
Michelle
Ashley B
Verified Buyer
S&S Hybrid Mattress
I love it so much!
Response from Silk & Snow
Apr 16, 2022
Hi Ashley,
Excellent news! We are thrilled to hear that you're enjoying your Hybrid mattress. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Michelle
Catherine K
Verified Buyer
Wooden Bed Frame
High quality wood, solid structure, easy to assemble.
Response from Silk & Snow
Apr 16, 2022
Hi Catherine,
Excellent news! Thank you for taking the time to reach out and share your experience with our brand. We wish you many more restful nights of cozy sleep!
All the best,
Michelle
Ria K
Verified Buyer
S&S Hybrid Mattress
Everything I could have asked for
Response from Silk & Snow
Apr 16, 2022
Amazing, Ria! We are thrilled to hear this news, thank you so much for taking the time to write in and share your experience with us. Here's to many more restful nights of happy sleep ahead!
All the best,
Michelle
Luc C
Verified Buyer
Wooden Nightstand
Very nice looking tables, I highly recommend this product to anyone.
Response from Silk & Snow
Apr 16, 2022
Excellent news, Luc! Thank you for the recommendation and taking the time to share your feedback with our brand.
All the best,
Michelle
Johanne R
Verified Buyer
Silk Pillowcase
Perfect
Response from Silk & Snow
Apr 16, 2022
Hi Johanne,
We are thrilled you find your new silk pillowcase just perfect! Thank you for taking the time to write in and share your positive news with the team.
All the best,
Michelle
Jenny T
Verified Buyer
Wool Dryer Balls
Didn’t receive them. My tracking number said it was delivered. Just not to me lol. But I’m sure they where wonderful. Someone should be enjoying them.
Response from Silk & Snow
Apr 16, 2022
Hi Jenny,
Thank you for reaching out and letting us know you never received your wool dryer balls. We have taken a look into your order and we would like to confirm the destination address. To initiate this inquiry, please reach out to the customer service team by sending an email to hello@silkandsnow.com. Once again, thank you for informing us of this issue. We hope to resolve this matter swiftly.
Sincerely,
Michelle
Dominik T
Verified Buyer
Flax Linen Duvet Cover
Très doux et confortable.
Response from Silk & Snow
Apr 16, 2022
Bonjour Dominik,
Nous vous remercions d'avoir pris le temps de partager vos commentaires positifs avec nous. Bon dodo !
Cordialement,
Michelle
Marie-Anne T
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Nice!
Response from Silk & Snow
Apr 16, 2022
Hi Marie-Anne,
Thank you for the 5 stars! Here’s to many more nights of happy sleep!
All the best,
Michelle
Jacqueline M
Verified Buyer
Egyptian Cotton Sheet Set
I ordered my sheets based on other customer reviews and I was not disappointed!! Beautiful, white crisp sheets. And a Canadian company!!
Response from Silk & Snow
Apr 16, 2022
Excellent news, Jacqueline! We are so happy to hear you are enjoying your new egyptian cotton sheet set. Thank you for reaching out. Stay cozy!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Adjustable Pillow (Retail... |
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