4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Angie A
Verified Buyer
Hand Knitted Weighted Blanket
Purchased as a gift. it was received on a timely basis and they love it!
Response from Silk & Snow
Jan 16, 2022
Hi Angie,
We are thrilled your Weighted Blanket is a hit! Thank you for taking the time to write to us and share your feedback.
All the best,
Michelle
Kevin S
Verified Buyer
We have have the S&S Organic for bout one month. Delivery was on time the king in a box was hard to get through the door as the box sagged and caught on the transom. Once my 22 year old son and myself go it in the door we were able to lift the king and get it upstairs. It was easy to unpack and is rose quickly. We did sleep on it the first night I could not detect any off gassing.I was worried about the firmness of the mattress since I am a side sleeper. I have slept great since we got the mattress and no sore shoulders like I got with our old mattress..
Response from Silk & Snow
Jan 16, 2022
Hi Kevin,
We are so glad that, although a bit tricky to get into your home, your new Organic mattress was easy to unpack and has been working out well ever since. Here's to many more restful sleeps ahead!
All the best,
Michelle
Bob P
Verified Buyer
Hand Knitted Weighted Blanket
My wife loves the blanket so much and has used it every day. cust serv worked with me to fix and address error I made and got it to me on time a day before Christmas Eve. Thank you.
Response from Silk & Snow
Jan 15, 2022
Hi Bob,
Excellent news! We're absolutely thrilled to hear of your positive customer service interaction and that your wife loves her new Weighted Blanket and uses it everyday. We wish her many comfy and cozy times ahead!
All the best,
Michelle
Charlotte H
Verified Buyer
Flax Linen Flat Sheet
I ordered from S&S as it was only Canadian company selling the flax linen sheets in burnt orange and dark olive green. The best decision ever made. I am reviewing this after a few washes to ensure the quality was up to par. After two months, there was some shrinkage. Overall, there is no pilling/balling, we are sleeping better, and the feel is so different than cotton. Its hard to explain but the sheets seem to cocoon you whereas cotton seems so indifferent. With this, I did order more. I must order the flat sheets as the fitted does not fit our present mattress. Customer service is great as they answer all my inquiries promptly.
Response from Silk & Snow
Jan 15, 2022
Hi Charlotte,
We really appreciate you sharing your experience with your Flax Linen sheets. We are happy that everything has worked out great so far and that your inquiries were resolved in a timely manner. We wish you many cozy nights to come!
All the best,
Michelle
Lisa C
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
They start out a bit rough. But we are both warm sleepers and these have kept our temperature normal and breathable.
Response from Silk & Snow
Jan 15, 2022
Hi Lisa,
Thank you for sharing your feedback in regards to your new Flax Linen sheets. We are happy to learn that although they may have started out rough, they are now suitable and we hope they keep you cool and cozy for many nights to come.
All the best,
Michelle
Teresa C
Verified Buyer
Adjustable Pillow (Retail)
Great pillow really comfortable
Response from Silk & Snow
Jan 15, 2022
Hi Teresa,
We are very pleased you find your new pillow really comfortable! Thanks for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Vineedh G
Verified Buyer
S&S Hybrid Mattress
Pros: 1. Awesome customer service 2. Impressive website, marketing material, shopping experience, and packaging.
Cons: 1. Mattress is extremely uncomfortable. My body aches after sleeping on the bed. 2. The mattress is smaller than the storage bed frame that they sell on the same website. I do not know if this is because the mattress is smaller than queen size or if the bed is larger than a queen size. There is a significant gap between the mattress and the bed. The customer service tried convincing me that it is a normal gap but I know it isn't. My friends have also commented on the significant gap. 3. The storage portion of the storage bed isn't actually connected to rest of the bed. Many seem to have complained about this problem.
Cons: 1. Mattress is extremely uncomfortable. My body aches after sleeping on the bed. 2. The mattress is smaller than the storage bed frame that they sell on the same website. I do not know if this is because the mattress is smaller than queen size or if the bed is larger than a queen size. There is a significant gap between the mattress and the bed. The customer service tried convincing me that it is a normal gap but I know it isn't. My friends have also commented on the significant gap. 3. The storage portion of the storage bed isn't actually connected to rest of the bed. Many seem to have complained about this problem.
Response from Silk & Snow
Jan 12, 2022
Hello Vineedh,
We thank you for taking the time to reach out with your helpful response in regards to your experience with us. We are sorry to hear that you do not find your mattress suitable for your needs and have experienced issues with the sizing of your mattress and frame together. If you do not find your mattress is the right fit for you, you are welcome to initiate a return at hello@silkandnsnow.com. Furthermore, I can confirm that the team has been in communication with you in regards to the Storage Bed issues. We will be following up with the appropriate parties involved to ensure we are always improving our products and services in the future. Once again, we truly apologize for any inconvenience you have experienced with our company.
Sincerely,
Michelle
Rosa D
Verified Buyer
Egyptian Cotton Sheet Set
One of the best we have bought
Response from Silk & Snow
Jan 15, 2022
Hi Rosa,
We are so happy that your new Egyptian Cotton Sheet set is one of the best you've ever purchased! Thank you for taking the time to write to us.
All the best,
Michelle
Sally K
Verified Buyer
Hand Knitted Weighted Blanket
I love this blanket! The weight is wonderful, without it becoming too hot. I love the pressure of blankets but also usually feel very hot at night. This solves the problem!
The craftsmanship is gorgeous.
The craftsmanship is gorgeous.
Response from Silk & Snow
Jan 15, 2022
Hi Sally,
Excellent to see that you love your new Weighted Blanket! Thank you for sharing your feedback and we wish you many cool, cozy sleeps to come.
All the best,
Michelle
Tom H
Verified Buyer
Adjustable Pillow (Retail)
Great quality and super comfortable pillows. We bought 5 pillows for the family this Christmas. Give the gift of sleep.
Response from Silk & Snow
Jan 15, 2022
Hi Tom,
What a great gift to give the family for Christmas! We wish everyone the dreamiest nights to come. Happy sleeping!
All the best,
Michelle
Barry L
Verified Buyer
Hand Knitted Weighted Blanket
Great heavy blanket. Excellent construction and extremely comfortable.
Response from Silk & Snow
Jan 15, 2022
Hi Barry,
Thank you for taking the time to share your feedback about your new Weighted Blanket. Wish you many more comfortable nights ahead!
All the best,
Michelle
Michelle N
Verified Buyer
Flax Linen Duvet Cover
I am in love with my new sheets 😀 They are soft yet crisp and cooling. The representatives are very friendly and helpful when asking questions regarding materials. The shipping was amazing quick too. Worth every penny as my sleep has improved and I anticipate many more restful nights.
Response from Silk & Snow
Jan 15, 2022
Hi Michelle,
We are so thrilled you are in love with your new Flax Linen Sheets! We will be sure to share your kind words to our customer service team and we are happy it is a great experience all around. Wishing you crisp, cool sleeps for many nights to come!
All the best,
Michelle
Linda T
Verified Buyer
Egyptian Cotton Duvet Cover
Finest quality bedding. Sleeping so comfortably. Delivery time was great even during the challenging time of road closures in British Columbia during the floods. Thank you
Response from Silk & Snow
Jan 15, 2022
Hi Linda,
We appreciate you taking the time to share your experience with us. We are pleased you are enjoying the quality of your new Egytian Cotton Duvet Cover and that your delivery was great despite the weather delays in your area. Thank you for your support!
All the best,
Michelle
Lynne W
Verified Buyer
Storage Bed
Great all around. Instructions were perfect - looks great. Good quality.
Response from Silk & Snow
Jan 15, 2022
Hi Lynne,
We are so happy to hear your Storage bed looks great and the assembly was perfect. Happy sleeping!
All the best,
Michelle
Carmela R
Verified Buyer
Storage Bed
Easy to put together, very smart looking
Response from Silk & Snow
Jan 15, 2022
Hi Carmela,
We are thrilled to hear of your positive experience and thank you for taking the time to reach out.
All the best,
Michelle
Brandy M
Verified Email
We bought one in October and have been very happy with our purchase. It’s firm but not to much. I am having a good nights rest on the mattress. I will be buying one for my son when I can afford to do so.
Response from Silk & Snow
Jan 15, 2022
Hi Brandy,
Thank you for taking the time to write to us and share your experience with your new Organic mattress. We are so happy you are having a good night's rest and it is great to know you will be getting one for your son too! Happy sleeping!
All the best,
Michelle
Lilly S
Verified Buyer
Adjustable Pillow (Retail)
I was skeptical about buying a pillow online without having tested in out in person. I have bought many different kinds of pillows including quality temperpedic and feather pillows but decided to give Silk & Snow a try as I liked the idea of being able to adjust the amount of stuffing inside the pillow to suit my needs. It took three nights to adjust through amount of stuffing pulled out of the inner case. The outer case is quite soft and comforting. In conclusion, I am very happy with my pillow as it supports my neck and shoulder very comfortably. The pillow comes in a canister which houses any extra stuffing. I am very happy with my purchase and recommend this pilloe to all persons who are looking to purchase a quality pillow which will provide comfort and support aa reasonable cost.
Response from Silk & Snow
Jan 15, 2022
Hi Lilly,
We are very happy to know you tried us out and are very happy with your new Pillow purchase. It is great that you have adjusted the fill until you found what works for you and it fits you comfortably. Thank you for recommending us and we appreciate your stellar review! Wishing you many comfortable and supportive sleeps ahead!
All the best,
Michelle
Sidney Miller
Verified Buyer
Hand Knitted Weighted Blanket
Prompt shipping and delivery and great product
Response from Silk & Snow
Dec 29, 2021
Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Katie
Judy C
Verified Buyer
Adjustable Pillow (Retail)
I bought this pillow based on one review and I really like it. I tried it for several nights as is and then followed the instructions for removing some of the foam. I took out about 1/3. It is now perfect for me. I am storing the extra foam in the shipping container, in case the pillow flattens over time or my sleeping habits change.
Response from Silk & Snow
Jan 15, 2022
Hi Judy,
We are happy that you got your very own pillow after reading a review and you like it. Even better that you have adjusted yours to fit you perfectly and we wish you many restful nights ahead. Thank you for the great review!
All the best,
Michelle
Russell M
Verified Buyer
Egyptian Cotton Sheet Set
Amazing sheets we love them very soft
Response from Silk & Snow
Jan 15, 2022
Hi Rusell,
We are thrilled you find your new Egyptian Cotton Sheets soft and amazing, so do we! Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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