Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16247
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21597
Recommend 10 / 10
TrustScore 9.29 / 10
emmanuel c
Dec 14, 2021
Verified Buyer
Storage Bed
Everything about the purchase experience was perfect. Order, delivery, instructions and final product ....all amazingly smooth and successful.
Response from Silk & Snow
Dec 20, 2021
Hi Emmanuel, Thank you for your kind feedback! Our team is happy to hear you had an overall positive experience with our brand. We hope you enjoy your new bed and stay cozy! All the best, Claire
Doug R
Dec 14, 2021
Verified Buyer
Adjustable Pillow (Retail)
We absolutely love all your products, highly recommend!!!
Response from Silk & Snow
Dec 21, 2021
Wonderful, Doug! Thank you for the amazing feedback :) Here’s to many more nights of happy sleep! All the best, Katie
Xavier H
Dec 14, 2021
Verified Buyer
Upholstered Bed Frame with Headboard
The bed was easy to set up and it looks fantastic in our primary bedroom!
Response from Silk & Snow
Dec 20, 2021
Hi Xavier, Amazing! We're thrilled to hear you are enjoying your new bed frame. Stay cozy! All the best, Claire
Valerie C
Dec 14, 2021
Verified Buyer
S&S Hybrid Mattress
Very comfortable
Dana R
Dec 14, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Great product! Very comfortable and well packaged. Shipping was slower than expected.
Response from Silk & Snow
Dec 16, 2021
Hi Dana, Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are sorry to hear about your slower than normal shipping experience. We work hard to ensure that we process and ship our orders out as soon as possible but unfortunately we do experience delays every now and then. Enjoy your weighted blanket! All the best, Katie
Dana R
Dec 14, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Great product! Very comfortable and well packaged. Shipping was slower than expected.
Demitrus B
Dec 14, 2021
Verified Buyer
Upholstered Bed Frame with Headboard
So far so good! Only been a couple days but I like it. Unfortunate though that the legs were dented and beat up. Otherwise everything came as expected.
Anthony C
Dec 14, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Only knocked off one star because I wish the blanket was another six inches wider. But it seems to be a really nice blanket so far.
Response from Silk & Snow
Dec 16, 2021
Thank you for taking the time to write to us, Anthony, we appreciate your honest feedback! All the best, Katie
Teodora S
Dec 14, 2021
Verified Buyer
Storage Bed
This is the bed I've been looking for.
Response from Silk & Snow
Dec 20, 2021
Hi Teodora, We're so happy you found us! Your new setup looks absolutely stunning! We hope you enjoy many cozy nights ahead! All the best, Claire
Christine B
Dec 14, 2021
Verified Buyer
Adjustable Pillow (Retail)
Il y a eu un erreur dans la livraison (reçu seulement 1 oreiller) mais le service a la clientèle est super et 3 jours plus tard j'ai reçu l'autre. Les oreillers sont tout simplement parfaites
Ken S
Dec 13, 2021
Verified Buyer
S&S Hybrid Mattress
Only had it for two weeks everything is great!
Vera T
Dec 13, 2021
Verified Buyer
Egyptian Cotton Sheet Set
Website and shipping is very seamless however customer service and product itself is so/so. I bought the KING sheet set and duvet cover. The sheets are nice, what you'd expect however you can easily get a similar product for 50-80$ at homesense or winners. I've washed them a few times already and don't appear to pill or have any issues like similar high end sheets I've bought (casper). Customer Service however is very slow and rude. The King set I received had enormous pillow cases, I could fit two of my pillows inside. I asked if it was possible to exchange them as they were comically oversized to which the rep told me that I'd need to purchase new ones. Thinking that MAYBE my pillows were actually not King Sized I went to a home store nearby and bought a new set which was indeed marked King, the pillow cases are still extremely oversized. Overall- will not be purchasing again due to the bad attitude from customer service and just average product.
Josee F
Dec 13, 2021
Verified Buyer
Muslin Quilt
Super achat j’adore
Judith M
Dec 13, 2021
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Great service, speedy delivery and wonderful product. Ordered a set of Linen Flax sheets and pillowcases in white, along with Wool dryer balls. Have laundered them before using them and the sheets are already softer. Will be ordering a 2nd pair in different colour.
Susan R
Dec 13, 2021
Verified Buyer
Adjustable Pillow (Retail)
The bed pillow seems just right for me! 🙏
Mercier R
Dec 13, 2021
Verified Buyer
Alpaca Throw
I really like it. Thank you!
Jeff A
Dec 13, 2021
Verified Buyer
S&S Hybrid Mattress
Shipping experience was excellent. Received quickly and within the stated time frame. Once the mattress was unboxed and left to get into shape is was pure joy. First nights sleep turned out to be bliss. Back no longer sore, and body feeling refreshed. The hybrid mattress was a perfect fuse of firm with just the right amount of soft.
Mike E
Dec 13, 2021
Verified Buyer
Adjustable Pillow (Retail)
There was a brown stain on the inner case but other than that it's great.
Response from Silk & Snow
Dec 21, 2021
Thank you for taking the time to write to us, Mike, we appreciate your honest feedback! All the best, Katiw
Marci C
Dec 13, 2021
Verified Buyer
S&S Hybrid Mattress
We like the mattresses a lot. I am actually very impressed with how they feel and sleep. I was not impressed in the condition one of my mattresses when it arrived. it was late and looked like it had been run over. the box was coming apart and there are holes in the bottom of the mattress from the rough shipping. we needed the mattress and the holes don't seem to affect it so I have not said anything. Otherwise we are happy this far with sleeping on them for a couple of weeks now!
Autumn K
Dec 13, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Love this blanket so far. It shipped quickly, looks exactly like the picture, and I'm really enjoying using it to help me sleep. Not to hot, looks great on my bed, and I'm already thinking about ordering another.
Response from Silk & Snow
Dec 16, 2021
Excellent news, Autumn! We are thrilled to hear that you're enjoying your weighted blanket and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Stay cozy, Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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