Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16246
4 Stars
3164
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21595
Recommend 10 / 10
TrustScore 9.29 / 10
Amy D
Oct 27, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Love these blankets. My kids loved mine, so I got one for each of them. The website sizing on the kids doesn’t match the sizing, but the stretch allows it to fit. Great quality and beautiful!
Response from Silk & Snow
Oct 28, 2021
We are thrilled to hear that you and your children are enjoying the handwoven weighted blanket and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. All the best, Katie
Dorothy O
Oct 27, 2021
Verified Buyer
Egyptian Cotton Sheet Set
Absolutely beautiful. Very happy with my purchase
Response from Silk & Snow
Oct 28, 2021
Wonderful, Dorothy! Here’s to many more nights of happy sleep! All the best, Katie
Rob M
Oct 27, 2021
Verified Buyer
Bed is amazing!!! Delivery process was a nightmare!!!
Response from Silk & Snow
Oct 29, 2021
Hi Rob, Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are sorry to hear about your poor experience with delivery. We work hard to ensure that we process and ship our orders out as soon as possible. We understand the frustration that this can cause and we do hope that you enjoy your Silk & Snow organic mattress regardless of delivery. All the best, Katie
Oksana K
Oct 27, 2021
Verified Buyer
Love it !
Response from Silk & Snow
Oct 29, 2021
Wonderful, Oksana! Here's to many more nights of happy sleep! - Katie
Paul F
Oct 27, 2021
Verified Buyer
Adjustable Pillow (Retail)
Nice quality, prompt delivery. Enjoying my new pillow.
Response from Silk & Snow
Oct 28, 2021
Excellent! We are thrilled to hear that you're enjoying your pillow and getting a good night's sleep. All the best, Susan
Qian Guo
Oct 27, 2021
Verified Buyer
I did extensive research on this mattress & had high expectations for this mattress, but after only one week, I start developing upper back pains. And the centre of this mattress was getting soft. I was really looking for a true firm mattress, unfortunately this one did not work for me.

The shipping was fast & my feedback was quickly handled by the team. I would give 5 star to customer service.
Response from Silk & Snow
Oct 27, 2021
Hi Qian, Thank you for taking the time to write us, we appreciate your feedback. We are so sorry you are experiencing back pains! Sometimes it can be normal in the first month due to the transition period (especially if you were sleeping on a coil mattress) but rest assured, we will definitely honour our 100-night sleep trial. Please send an email to our customer service team: hello@silkandsnow.com and we would be happy to assist with your return. All the best on your sleep journey! Sincerely, Brooklyn
Manpreet L
Oct 27, 2021
Verified Buyer
S&S Hybrid Mattress
Very comfortable and great quality
Response from Silk & Snow
Oct 29, 2021
Excellent news, Manpreet! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. All the best, Katie
HIBA Z
Oct 27, 2021
Verified Buyer
S&S Hybrid Mattress
It’s a good mattress, so far so good.
Response from Silk & Snow
Oct 29, 2021
Great! Thank you for taking the time to write a review, we appreciate your feedback. All the best, Katie
Lise A
Oct 27, 2021
Verified Buyer
Adjustable Pillow (Retail)
I have been looking for a comfortable pillow for a long time. I have been waking up in the middle of the night, uncomfortable.

I really like this pillow. It’s soft but also supportive. A really good purchase for me.
Response from Silk & Snow
Oct 28, 2021
Excellent, Lise! We are thrilled to hear that you're enjoying your pillow and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. All the best, Katie
Lisa D
Oct 27, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Absolutely beautiful, and wonderful in every way!!
Response from Silk & Snow
Oct 28, 2021
Thank you for the amazing feedback, Lisa :) Here’s to many more nights of happy sleep! All the best, Katie
Gino M
Oct 27, 2021
Verified Buyer
For us, it was perfect right away. We’re very happy with this mattress!!
Response from Silk & Snow
Oct 29, 2021
Excellent news, Gino! We are thrilled to hear that you're enjoying your new mattress and getting a good night's sleep. Here's to many more restful nights! All the best, Katie
Alex S
Oct 27, 2021
Verified Buyer
Very comfy bed. Not hot at all and no sinking. Very quiet too
Response from Silk & Snow
Oct 29, 2021
Wonderful! Here's to many more restful nights! All the best, Katie
Austin B
Oct 27, 2021
Verified Buyer
S&S Hybrid Mattress
The rest of my family is jealous of my bed
Response from Silk & Snow
Nov 16, 2021
Hi Austin, We love to hear it! Here's to many more cozy nights :) Sincerely, Brooklyn
Tony H
Oct 27, 2021
Verified Buyer
S&S Hybrid Mattress
truthfully, this replaced a very old dilapidated mattress but it’s been a few months now and our sleeps have been excellent.
Response from Silk & Snow
Oct 29, 2021
That is wonderful to hear, Tony. Here’s to many more nights of happy sleep! All the best, Katie
Keith A
Oct 27, 2021
Verified Buyer
S&S Hybrid Mattress
Bed was delivered on time by friendly people. Being as I mostly sleep laying on my back the hybrid bed is comfortable perfect for my needs. The platform is easy to assemble and sturdy.
Response from Silk & Snow
Oct 29, 2021
Great news on all fronts, Keith! We are happy to hear that you’re enjoying your new mattress. Thank you for taking the time to write to us! All the best, Katie
Martin L
Oct 27, 2021
Verified Buyer
Great firmness. Very comfortable to sleep on. Second original beef purchase (upgrade from a queen size)
Response from Silk & Snow
Oct 27, 2021
Hi Martin, We are glad you are getting a good night's rest on your S&S Mattress! Thank you for taking the time to write to us, we appreciate your feedback. Happy sleeping :) All the best, Brooklyn
Anne D
Oct 27, 2021
Verified Buyer
Silk Pillowcase
While I find the silk pleasant to sleep on, I don’t find it cooling at all. Still too early to tell if it helps my husbands skin condition but we’re hopeful.
Overall, if the pillow case was cooling I would buy the sheets but it seems no different than a regular pillowcase. Maybe we’ll notice a bigger difference in the summer months.
Leslie S
Oct 27, 2021
Verified Buyer
Great mattress, easy order and quick delivery.
Response from Silk & Snow
Oct 27, 2021
Hi Leslie, Wonderful! Thank you for taking the time to write us, we appreciate your feedback. Happy sleeping :) Sincerely, Brooklyn
Nicole C
Oct 27, 2021
Verified Buyer
Platform Bed
Easy to assemble. Sturdy and looks good
Response from Silk & Snow
Oct 29, 2021
Great! We are happy to hear that you’re enjoying your new bed. All the best, Katie
Rayanne L
Oct 27, 2021
Verified Buyer
Upholstered Bed Frame with Headboard
Love this bed frame. Beautiful and supportive for our mattress. Highly recommended!
Response from Silk & Snow
Oct 29, 2021
Thank you for the amazing feedback, Rayanne :) Here’s to many more nights of happy sleep! All the best, Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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